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Aras Flowers Complaints & Reviews

Aras Flowers / flower delivery

Sep 08, 2018

I ordered flowers for my daughter in law to receive after her first day back to work after maternity leave. Although I received notification that they were delivered, they were not. I immediately e-mailed since the business was closed. The next day I received and email saying they would look into it. I called later that day and was told nothing could be done until they heard from the designer. That meant I couldn't get a refund or flowers delivered at least until the next day. Next day -- nothing from them so I wrote another email and asked to cancel the order. When someone orders flowers it...

Aras Flowers - Ohio, Cleveland / Funeral flowers

Apr 10, 2017

With delivery the order for my grand daughters funeral came to $132.00. The flowers had less than half the blooms in the picture, no filler flowers, wrong colors, half the gladiola spikes which were all broken and it all looked frost bit and like it was dropped twice and kicked down the street. They wanted a picture when i contacted them, because taking photos at a funeral is ok (seriously). Offered $13.00 off. Horrible company with ####s working the phone. Never got expected full refund. Carole

Aras Flowers - New Jersey, Mahwah / Flower delivery

Jan 21, 2016

On January 16, 2016, I ordered flowers via telephone for a funeral being held on January 18, 2016, at 10:00 a.m. During the call I twice stressed the delivery needed to occur by 10:00 am and was assured that would occur. My credit card was charged $132.91 for the flowers. On January 18, 2016, at approximately 11:00 am, I checked the website and noted the flowers had not been delivered. I immediately emailed Aras and cancelled the order. A few minutes later I received a form email advising the delivery did not occur and "per our policy" the flowers were being delivered to the family's home. I...