Consumer Complaints & Reviews in Perth, Western Australia

Frigidaire / Electrolux / electrolux cashback promotion

Jan 14, 2019

I purchased an Electrolux Fridge at the beginning of November 2018 largely as a result of a promise of a $100 cash back. I was informed after putting in my details on Electrolux's Promotion site that I would receive the $100 payment into my account in the next 6-8 weeks i.e. around mid...

Hungry Jack's Australia / whopper with cheese

Jan 13, 2019

On January 14th I purchased a whopper with cheese long with other items . I extremely disgusted as I was half way through eating my burger I started to chew something hard which ended up been a thick piece of plastic I am glad it was me and not one of my kids but it was absolutely...

Seven West Media / Channel 7 / too much cricket in the news!

Jan 13, 2019

9 minutes into what is supposed to be news we cross to "Barra"! at the cricket, then again prior to an ad break then again on return to "news". Last night was even worse For goodness sake how many useless questions can be asked on a game that the public are saturated with and not everyone...

Valleygirl / a discounted item in store; was marked down 50% and the attendant refused to sell it to me

Jan 11, 2019

There was an entire section which was marked down at 50% and all the blouses in that range had a 50% sticker the attendant Christina at your Mirabooka store refused to sell it to me, I purchased 70 dollars worth of clothing and she was not friendly about it either, did not look like she...

Seven West Media / Channel 7 / news channel seven perth, western australia

Jan 9, 2019

Today, Australia's best female tennis player, Ashlee Barty beat the world No 1 tennis player Simone Halep. On the Channel 7 news this significant piece of news was delivered in less than 10 seconds at the end of the Sports news after a lengthy report on the Eagles AFL training and a Brat...

Kosmos Capital / not impressive

Jan 7, 2019

Kosmos Capital in their own words is the leading and largest Australian based multi-strategy VC firm. What's the idea of this statement? And what can be considered a proof of this? Their portfolio? Yes, it's pretty impressive. But I think recently I have already seen another australian VC firm...

Coles Supermarkets / coles trolleys littering the streets

Jan 3, 2019

I am constantly using the coles abandoned trolley app to report the numerous amount of abandoned trollies littering the surrounding streets of Wanneroo and they are still there weeks after reporting them, what is the point of having the app if you are not going to act and take them back to...

Woolworths Australia / baby formula

Dec 29, 2018

Your company needs to take a stricter stance on the sale of baby formula.. I have filmed and seen films of the frenzy of Asian shoppers repeatedly going in buying buying until there is none on shelves. They are disrepectful to your staff and other shoppers Risk getting knocked over.. Thi...

Seven West Media / Channel 7 / 7 cricket coverage

Dec 29, 2018

Your adds said every test match every one day and every big bash game live and free to air well you lied 7 and you soon pulled that pro mo thete were no one days and there seems to be no big bash in perth over the weekend well im a tv watcher and ill repay you by tuning out in 2019 i won...

Seven West Media / Channel 7 / free to air cricket

Dec 22, 2018

You spend all that time advertising " One Spot Stop - Summer of Cricket" then no Big Bash on Saturday 22/22. I can't watch my Scorchers!!! All that deceit and lying to your viewers. You sell your cricket coverage rights over to Foxtel. Money more important than regular viewers. Well I...

Thai Airways / professional behaviour

Dec 21, 2018

Although I know Thai airways don't care about any feedback and will just ignore this probably but still I want to Lodge a complaint so Incase they read this other passengers will have less humiliation and probably not face the arrogance of their staff at the airport. I faced an extremely...

Kentucky Fried Chicken [KFC] / product

Dec 18, 2018

My husband called into ellenbrook kfc, he went through drive through.. He had ordered a dinner for two and when he came home we did not receive any of that.. What we did get was 2 large chips that were really cold and very old (not fresh at all) we got chicken nuggets and few pieces of...

Dnata / baggage handling customer service

Dec 18, 2018

y elderly uncle arrived in Perth and collected the wrong bag. We rang Emirates the next day to be referred to dnata in Perth. We had no bag, no clothes or medications but we had someone elses bag. I rang from 11:00 to 16:10 once every hour leaving detailed messages as instructed and of...

Coles Supermarkets / abandoned coles trolleys

Dec 15, 2018

There are a number of abandoned coles trolleys littering the streets around Wanneroo Shopping Centre and there seems to be more everyday, why can't the big supermarkets adopt the same policy as Aldi with a coin donation to get a trolley which is returned when the trolley is taken back...

Woolworths Australia / packing of orders

Dec 10, 2018

I have complained over and over again to my online delivery store, Woolies Yanchep WA, to stop packing bread in with the bottles of lemon lime and bitters but every week they do it. Also why can they not pack the bread, crumpets and pikelets in one bag, the apples, bananas and pears in...

Woolworths Australia / hot chicken

Dec 3, 2018

I brought two hot chickens from Woolworths at Kwinana on Saturday just gone and I was eating the breast then I saw something move on the wing. Maggots. I threw up 🤮 totally disgusting I be felt ill even today. I can't stand the smell of cooked chicken. You guys really need to find a better...

Coles Supermarket / tobacco

Nov 30, 2018

For the past 5 weeks the tobacco & cigarettes I have always purchased at Coles have been unavailable. Therefore I have to go down to Woolworths to purchase same, & have calculated that this has cost me an extra $65.00 over this period, as Woolworths are much dearer. The Coles store...

Weebly / automatic renewal - when not required or authorised by me

Nov 26, 2018

I have just received an Email from WEEBLY advising that they have renewed my contract for one site which is now defunct. I created this site three years ago when we were selling our house but obviously once it was sold - the need for the website ceased to exist. I need to have an exchange...

Hungry Jack's Australia / false advertising?? or extra profit rip off from that outlet

Nov 25, 2018

Purchased a cheeseburger super stunner from hungry jacks food hall carrillion centre perth w.a ( receipt for 13.45 on sunday 25/11) Conflicting with current advertising cheese burger did not have a hash brown filling I approached girl on check out and question why my super stunner did not...

Malindo Airways / I am complaining about your airport staff at perth airport

Nov 23, 2018

One of Malindo Airways staff at perth airport is racist. My daughter was flying last to India with my friend's wife. One of your female staff (Indian) maybe her name was shree. I asked her name she refused to provide me (as it is every customer ‘S rights). She was picking us on small small...

Imperial Tobacco Australia / champion ruby 50g tobacco

Nov 23, 2018

Purchased a 50g pouch of tobacco from woolworths on the 22.11.18 and opened the pouch this morning the 24.11 and pulled out this decent sized leaf, at 81 odd dollars a pouch you dont really want it to be filled with these, was wondering if this is normal and thats just what you get or if...

Coles Supermarkets / abandoned trollies that have been reported and not collected

Nov 20, 2018

I have reported numerous times the trollies that are littering the streets around Wanneroo shopping centre, there are 8 in Dundebar road by the Council Offices and across the road, a couple on Civic Drive and it's growing daily. This is not only unsightly but must be at a cost to customers when...

Pro Direct Sport / adidas x18+ fg

Nov 20, 2018

I ordered an Adidas X18+ FG size 9UK which is the size I've been always wearing and ordering for years from Pro-Direct, however these boots were way too tight which made me believe that it is a manufacturer fault, and decided to return them after trying them at home for around 10 to 15...

Coles Supermarkets / customer service

Nov 18, 2018

Hi coles supermarket, I had very bad experience today 18-11-2018 at coles stores in Alexander Heights. I been to the store at 4:59 on Sunday . I lift my bottles of water from the shelves to counter . I scan the item to pay the money . Nadine was girl on the self -service refuses me . I...

Douwe and Egberts / white ox tobacco

Nov 17, 2018

I'm complaining about the white ox tobbaco packages that often contain 20% chaff that cannot be smoked. I smoke a 50g and 25g packets each week. I love this tobacco and have smoked this brand for 35 years. I have put up with 10% chaff for all those years but now the price is higher than...

Kogan Australia / apple iphone 7 plus refurbished 128gb black

Nov 7, 2018

Please can a manager call me on [protected] as soon as possible. I submitted an email and was trying to explain to Joe D the problem with phone I received but he will no longer reply. I have received an Apple iPhone 7 Plus which I bought for my daughter and it is faulty the screen does not...

Virgin Australia Airlines / veteran proposal

Nov 5, 2018

My wife and I are Velocity FF members. We object to the proposal to honour "veterans" on Virgin Australia flights. This is an American cultural practice, not Australian. Even the term "veteran" is American. The returned service men and women of Australia are honoured in different ways e.g...

Hungry Jack's Australia / disrespectful behavior + no patty in the food

Nov 3, 2018

Hi, I purchased two vegan burgers from 24hrs Hungry Jacks, Cannington, Albany Hwy on Thursday, 1st Nov 2018. I was i the middle of the meal when my partner took out his burger and as soon as he took it in his hands he felt somethig weird about it and opened it. We were given empty burgers!!! I...

Renault / dashboard removed to replace wiring harness

Oct 22, 2018

Ssue description : Greetings, recently I attended regents renault regarding a failure of the dash board material. Back in 2015 the wiring harness was replaced which required the removal of the dashboard. The dashboard since then has deteriorated with the material seperating. Regents sent...

Channel 7 / 73 mate innapropriate content

Oct 18, 2018

The advertisement in general and all similar ads such as halloween being shown at completely irresponsible times while my kids are still awake. The movie itself is ma+15 so why would it show up on an advertisement at 7pm???!!! This is ridiculous. Seriously who are the producers and...

Woolworths Australia / online shopping delivery

Oct 16, 2018

Hello.. my daughter Danika Donald of 17 Selen Court Leeming WA 6141 mobile ..[protected] placed an online order to be delivered on the 16 th october to be organised with cooking ect for her sons first birthday today. The delivery was left at the wrong address and Danika was told nothing... / mrs brown's boys - screening at 7.30 pm qld time; content of program

Oct 16, 2018

I was watching the news when an advertisement for 'Mrs Brown's Boys', screening at 7.30 came on. Is the titillating of women's private parts appropriate for either adult or children viewers? Why did your network deem it acceptable to screen content that firstly degrade...

Woolworths Australia / meat counter

Oct 16, 2018

Well my experience yesterday on Woolworths Currambine wasn't too good either. I went to meat counter to get some chicken there was a bloke serving a customer fish and once finished he went over to the tap ran water over his hand with a glove on and then served me with the same glove that had... / seller

Oct 15, 2018

I purchased boots from this seller 'kvolll' on the 13.08.18 for a total of $52.84 after not receiveing them and still not been able to track them, i messaged ' kvoll' several times to no reply. When they finally replyed it was very short and unhelpfull. This is now OVER 2 MONTHS !. I have...

Singapore Airlines / flight cancellation

Oct 14, 2018

Dear Manager RE: COMPLAINT REGARDING BOOKING REFERENCE OP4PJH PURCHASED ON 20 APRIL 2018. Due to family / work commitments I am unable to make my booking to travel from Perth to Phuket on Tuesday 6th November 2018. I will still be traveling to Phuket, however I will be departing from New...

Seven West Media / Channel 7 / placement of advertisement for new halloween movie

Oct 9, 2018

I was watching the 4pm news and at about 425pm an advertisement promoting the new Halloween movie came on. One of my children was in the room with me and watched it. It was highly inappropriate at that time of day when children can easily watch it as it had scary content. The main character...

Imperial Tobacco Australia / wood or branches in tobacco pouch

Oct 7, 2018

Hi I'm Joseph Abraham I've been smoking your white ox for over 25 years .. I'm complaining about the other stuff besides the tobacco in the pouch ... Every time I open a pack I'm removing at least 5-6 grams of branches and it's just not fair .. The tobacco has gone up and I'm not getting my money's worth ... I'm sure you get this complaint often...

Hungry Jack's Australia / complaint in service

Oct 2, 2018

I am writing this complaint to bring to your attention that I am not satisfied with your quality of service at your Hungry Jacks Aveley Store in WA - '24 hours'. These events have taken place over the last few months including the most recent 'Friday 28/9/18 3.00am, Monday 1/10/18 at...

Harvey Norman Osborne Park / false information and delivery delays

Sep 25, 2018

My partner and I where deciding on a couch to purchase in store when we were approached by a staff member (Emal) for assistance. We were deciding on two couches when Emal advised us the couch we preferred was out of stock but on order and arriving within the next two weeks so we decided to...

Seven West Media / Channel 7 / afl commentary

Sep 21, 2018

I am offended by commentators in the recent Collingwood v Richmond game saying OMG. This normally does not happen, as it is blasphemy, there should be no prejudice, commentary should be indiscriminate. Should commentators say something offensive against muslims it would be page one new...