Menu
Write a review
File a complaint
ButcherBox

ButcherBox review: Poor quality beef ii

1 comment
M
Author of the review
1:47 am UTC
Verified customer This review was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I share the poor-quality meat/beef review that was written previously. Except for the filet mignon and the ground beef/lamb, all the red meat that I ordered was tough with excessive waste on each cut. Ribeye; sirloin cap; sirloin; porterhouse, etc...Anything cooked was politely tossed into the garbage. For the remaining red meats, I used all for pot roast and this was, of course, fine. That said, this service is WAY too expensive for pot roast. Thus, buyer beware. I also tried the fish and it was all like rubber. Again, politely tossed in the garbage.

1 comments

Add a comment
J
J
J. McLaughlin
Send a message
Aug 19, 2026 11:10 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Your assessment is spot on. You paid premium prices for what ended up as pot roast meat and rubbery fish, that is a clear value failure.

Here is the practical take: cancel your subscription before the next shipment. Call them and request a refund for your last box, citing the consistent waste and tough cuts. If they refuse, dispute the charge with your credit card for "goods not as described."

For the future, consider a local butcher instead. You can buy exactly what you need, see the cuts before you pay, and often get better quality for the same price.

You are not alone in this experience, and you are right to warn others.

More ButcherBox reviews & complaints

ButcherBox - I had a scheduled shipment from Butcher Box that was not completed because my payment method had been replaced by my local bank due to a recent
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ButcherBox - I opened an email for an offer "free bacon for life" on Monday 12/2/19
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ButcherBox - I've had BB for about 6-8 months now and have received 3 or 4 boxes from them and have loved it, pitching them to all our friends and family,
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ButcherBox - Had high hopes for this service given the product
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
ButcherBox - I was a former subscriber to Butcherbox and had canceled my subscription with them quite some time ago 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ButcherBox - I've been subscribed to a service for nearly a year
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all ButcherBox reviews and complaints