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The good, the bad, and the ugly - discover what customers are saying about Book Of The Month Club

Welcome to our customer reviews and complaints page for Book Of The Month Club. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Book Of The Month Club.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Book Of The Month Club's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Book Of The Month Club, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Book Of The Month Club. Your feedback is an important part of our community and will help others make informed decisions.

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B
2:48 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Book Of The Month Club refusal to cancel membership

Folks:
Enough.
I joined BMOC in Oct of 2009, paying for my initial shipment on Nov. 9, 2008. I fulfilled my purchase requirement with payment on January 6, 2009, and cancelled membership.
You ignored the written request, and kept on sending books.
I repeated the request in writing in March, sent a copy of the first letter, and said I would no longer return unsolicited packages.
I relented in May, returned 2 packages, demanded that membership be terminated, and threatened to charge you for further contact.
You ignored this.
Wednesday, I returned three packages, and today I received another.
It seems that you are engaging in an odd kind of extortion or perhaps postal fraud. Since I do not have a membership, there is of course, no need for me to do anything. If you want this, and any further gifts you send me back, please arrange to pick them up before 7AM, or after 6:30 PM when I am home. If you want me to take it to the PO and stand in line, please remit $20.00 for this service, since I need to use my lunch time, and lines in Philadelphia never have less than 20 minutes wait time. I will keep this package for 30 days to allow you to respond, and then I will dispose of it.
FURTHER RESPONSE FROM ME WILL BE AT MY STANDARD HOURLY RATE OF $65.00

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Bwalty
Lake Jackson, US
Jun 30, 2022 10:11 am EDT

It's very time consuming to cancel BOTM subscription. First of all you can only call during EST business hours to cancel. Second you must search for the phone number hidden in the bowels of their web pages. And lastly you must remain on hold for at least 30 minutes before getting through to an operator to help you cancel.

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tynckitter
, US
Mar 01, 2011 8:13 am EST

They take 10.00 out of my back account 3 times a month i have not ordered anything from them i dont even know who thay are and i cant seem to get them to stop i thing we need to blow up there building when its closed of course dont want to hurt anyone just want them to poof

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dlakers
Davenport, US
Jul 18, 2009 2:51 pm EDT

your an idiot

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7:22 pm EDT
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Book Of The Month Club Fraud

After ordering my first two books to fufill my four required, BOMC said that they do not qualify towards my required purchase. I inquired why and they said the order came not from their main selections, but from Bookspan, even though I searched through BOMC website. After I recieved the books, one of the back jackets said, "A Main Selection of the Book-Of-The-Month Club". I still did not get credit for this. So, to fufill my purchase so I could cancel, I ordered right from their suggestions on my next order. Again, I did not get credit. I have filed another complaint, but have not yet heard from them. This club is a scam. They offer thousands of books, but only a few count towards your required purchase and those few are not clearly marked. It's hit or miss when you order. You may spend hundreds of dollars just to get the 4 book requirement.

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10:33 am EDT
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Book Of The Month Club say i owe $ from 2003

The book of the month club has posted a collection on my credit report saying I owe $63 from 2003. They posted it in collection on Feb 2009, and said in 6 years they couldn't verify they had the correct phone # or address to send me any correspondance. All though they did have my correct address and phone #.
I think this is fraudulent and should be removed from my credit immediatly. In a 6 year period someone somewhere should of been able to contact me if this was really something I owed.
Both of these companies should be reported to the BBB and not allowed to do this kind of stuff to people.

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8:33 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This site is a big fraud! First of all they sent me a bill for an offer that said 2 free vooks, and kept eating my head for payment. When i asked about it they said either return the books or pay off the bill and we will close your account. Bugged thoroughly, i said fine and paid off. then when i asked these people to cancel my account, they say that i am...

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3:02 am EDT
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Book Of The Month Club Scam charges

Had built up a list of books but was not told that my former company (Zooba.com) was acquired by Book of the Month, which proceeded to scrub my list, but still charge me the monthly fees. When I asked when I might expect shipment Book of the Month said they would only ship the next book free, but that I would not get any credit for the several months they were charging me.

In effect, it doesn't matter if you build your reading list. Book of the Month may delete the whole thing in order to rack up more monthly fees for themselves. Unless you are very vigilant by the time you realize you haven't been sent your regular shipment you have already been charged for the book, and guess what: no refunds, no filling any previously-made charges with a new book you might find. You are completely at their mercy.

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