Block, Inc (Formerly Square, Inc) review: Money not transferred to bank - ransomware policy

On May 10, 2022, I got an email stating that my account with Square was deactivated.

I was also notified that my money will not be transferred to my checking account until August, 2022.

The money is needed for my business and suspending the transfer of said monies will negatively impact my business greatly.

The state of the economy and its impact on businesses, both large and small, is already a huge blow and now this.

I have emailed Square's customer support about this. They indicated the money can be refunded. A refund will result in an additional charge over and above the processing fee of the initial transaction - a charge I cannot afford.

I tried calling Customer Support. I got a recorded voice stating that my money will not be released to my checking account until August, 2022. The recording also stated that I could respond with questions about this to the email included in the email received. There was no email and while I tried to respond to the initial email I received an undelivered email response.

I need those funds to search for another alternative and move forward.

This policy is a ransomware attack on their customer base. You want your money - pay us and we may give it to you.