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Blazer

Blazer review: I made a deposit on a vehicle on november 8 2021 and cancelled on november 9, 2021. I was told today december 14, 2021 I cannot get my refund back 1

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6:43 pm EST
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On friday Nov> 8th I put a 500.00 deposit on a 2019 Blazer at Paddock on Delaware Ave in Kenmore, New York. I waas told the next day craig/gregg would pick me up to transport me to my bank and I would be able to drive the suv off the lot. The next day I called to be picked up and was told it could not be done until monday. I decided that day I did not want the SUV and contacted Paddock via e mail to cancel and refund my money to my debit card. I did not find out until today when my bank statement arrived that my funds had not been returned to my account. I called 7 times today and at one point was told I could not get my refund.

Country of complaint: United States

Desired outcome: my 500.00 refund

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The complaint has been investigated and resolved to the customer's satisfaction.

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RWoods
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Dec 15, 2021 5:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

BBB would be happy to assist. Please go to the BBB Business Profile for this business at https://www.bbb.org/us/ny/kenmore/profile/new-car-dealers/paddock-chevrolet-inc-0041-6431, and click on the link to File a Complaint. Thanks.