Are customers expected to shop underneath the roof shown in the picture? Looks like a lawsuit waiting to happen. Pallets stacked 3 high on one side and steel posts laid across to create the slope. Plywood laid out for shelter and held down by concrete blocks. Wow! This is behind the store in the pickup area where customers apparently are free to roam. This hazard isn't only exposing customers to it but your employees as well.
The complaint has been investigated and resolved to the customer's satisfaction.