Menu
Bitrue Customer Service Phone, Email, Contacts

Bitrue
reviews and complaints

Bitrue's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.bitrue.com
www.bitrue.com

Learn how the rating is calculated

1.0 6 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Bitrue reviews 6

ComplaintsBoard
M
4:06 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Bitrue Bitrue Review: Decent Platform with Strong Security Measures, But Beware of Account Freezing

So, I was using Bitrue for a while and everything was going pretty smooth. But then, out of nowhere, my account got frozen. I was like, "What the heck, man?" I mean, I didn't do anything wrong, at least not that I know of. But then I got this message saying that they won't unfreeze it unless there's some new news or something. I don't really know what that means, but I guess I'll just have to wait and see.

Other than that, Bitrue seems like a pretty decent platform. I mean, I'm not an expert or anything, but it seems like they've got all the basic features you'd expect from a crypto exchange. You can buy and sell all the major coins, and they've even got some lesser-known ones too. Plus, they've got a bunch of different trading pairs, so you can really customize your experience.

One thing I do like about Bitrue is that they've got a pretty good security system. They use two-factor authentication, which is always a good thing. And they've also got some other measures in place to protect your account from hackers and stuff. I mean, I don't really know how effective they are, but it's nice to know that they're trying.

Overall, I'd say Bitrue is a pretty solid choice if you're looking for a crypto exchange. Just be careful not to get your account frozen like I did.

Read full review of Bitrue
Hide full review
ComplaintsBoard
C
4:01 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Bitrue Impressed with Bitrue: A Reliable Exchange for Smooth Transactions

So, I finally decided to give Bitrue a try and boy, was I impressed! I transferred my 20,000 XRP to the Bitrue exchange on November 12, 2022, and it was a smooth process. I didn't have any issues with my dcent wallet, and the transaction was received without any problems.

I did have a bit of trouble with customer service, though. I had been going back and forth with them for over four months, and I wasn't getting any luck. But, once I switched to Bitrue, I didn't have to deal with any of that nonsense. The platform was easy to use, and I didn't have any issues with my transaction.

Overall, I'm really happy with my experience with Bitrue. The platform is user-friendly, and I didn't have any issues with my transaction. If you're looking for a reliable exchange, I would definitely recommend Bitrue.

Read full review of Bitrue
Hide full review
ComplaintsBoard
E
3:23 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Bitrue Bitrue Review: Hassle Moving Large XRP Transactions

So, I was trying to move some of my XRP from my dcent wallet to Bitrue, and I gotta say, it's been a bit of a hassle. I sent over 20,000 XRP on November 12th, 2022, and Bitrue has been asking for all sorts of proof of the transaction. I mean, I get it, they wanna make sure everything's on the up and up, but it's been a bit of a pain in the butt.

I've sent over all the proof they've asked for, but they still won't release my coins to my wallet. It's been a few days now, and I'm starting to get a little worried. I mean, I know Bitrue is supposed to be a legit exchange and all, but this is starting to feel a little sketchy.

I've tried reaching out to their customer support, but it's been pretty slow going. I mean, I get that they're probably swamped with requests and all, but it would be nice to get some sort of update on what's going on.

Overall, I'm not super impressed with Bitrue at the moment. I mean, I'm sure they're fine for smaller transactions and all, but if you're trying to move a lot of coins, be prepared for some headaches.

Read full review of Bitrue
Hide full review
ComplaintsBoard
Z
Verified customer This review was posted by a verified customer. Learn more

Bitrue Beware of Bitrue: A Shady Investment Operation That Will Take Your Money and Run

support. Bitrue is a scam, they will take your money and run. Don't trust them!

Rewritten review:

I gotta say, Bitrue seems like a real shady operation. They reel you in with promises of big returns on your investments, but before you know it, they've cleaned out your wallet and left you high and dry. I was lucky enough to catch on to their scam before it was too late, thanks to some advice from the folks over at skpgroup tech support. But I know there are plenty of people out there who aren't so lucky.

If you're thinking about investing with Bitrue, my advice is to steer clear. They're not to be trusted, plain and simple. There are plenty of other investment opportunities out there that are much more legitimate and reliable. Don't fall for Bitrue's slick marketing tactics - they're just trying to take advantage of unsuspecting folks like you and me. Stay safe out there, and don't let Bitrue get their hands on your hard-earned cash!

Read full review of Bitrue
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Bitrue Bitrue Review: A Total Scam - Beware and Avoid at All Costs

Bitrue is a company that you should definitely avoid. They may try to trick you into thinking that they are a legit business, but don't fall for it. It's a total scam! They will let you deposit your money, but when it comes to withdrawing it, it's impossible. These people are criminals, and they should be ashamed of themselves for taking advantage of innocent people.

If you have already been scammed by Bitrue, don't worry. There is still hope for you. You can contact aramezglobal.com, and they will help you get your money back. They helped me, and I am forever grateful to them for their assistance.

It's really sad that there are companies out there like Bitrue that are only interested in taking your money and running. They don't care about their customers, and they don't care about the consequences of their actions. It's important to do your research before investing your money in any company, and to make sure that they are trustworthy and reliable.

In conclusion, stay away from Bitrue. They are a total scam, and you will only end up losing your money. If you have already been scammed, contact aramezglobal.com for help. Don't let these criminals get away with their actions.

Read full review of Bitrue
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Bitrue Bitrue Review: A Reliable Platform for Trading Crypto with High Fees

I gotta say, Bitrue is a pretty decent platform for trading crypto. I've been using it for a while now and I haven't had any major issues. The interface is pretty easy to navigate and I like that they have a good selection of coins to choose from.

One thing that I did notice is that their fees can be a bit high compared to other exchanges. But I guess that's just the price you pay for convenience.

I also appreciate that they have good security measures in place. They offer two-factor authentication and they have a pretty good track record when it comes to keeping their users' funds safe.

Overall, I would recommend Bitrue to anyone who's looking for a reliable platform to trade crypto. Just make sure you do your research before investing any large amounts of money. There are always risks involved with any type of investment, so it's important to be cautious.

Oh, and one more thing - if you ever do run into any issues with Bitrue, their customer support team is pretty responsive. I had to contact them once about a withdrawal issue and they were able to help me out pretty quickly.

So yeah, Bitrue gets a thumbs up from me. Just be smart about your investments and you should be good to go.

Read full review of Bitrue
Hide full review

Is Bitrue legit?

Our conclusion: ComplaintsBoard has concerns about Bitrue's legitimacy, so we recommend caution. Be sure to check complaints and reviews to understand Bitrue's practices before engaging with them. If you've had a negative experience, please let ComplaintsBoard know by filing a complaint.

Bitrue earns a trustworthiness rating of 31%

Be careful. Check reviews and watch out for issues before dealing with Bitrue.

Bitrue protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We have received reports that the website associated with Bitrue is selling fake products. If you are considering purchasing products from this website, it's important to do additional research, verify the website's legitimacy, and consider contacting the manufacturer to determine the authenticity of the products.

Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.

We have identified high risk financial services or content on Bitrue's website. It is recommended that you use trusted sources and do your due diligence before engaging with any offers or services.

We conducted a search on social media and found several negative reviews related to Bitrue. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Bitrue offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.

About Bitrue

Screenshot Bitrue
Bitrue is a cryptocurrency exchange platform that offers a wide range of services to its users. The platform was founded in 2018 and has since then become one of the most popular exchanges in the market. Bitrue offers a user-friendly interface that is easy to navigate, making it an ideal choice for both beginners and experienced traders.

One of the most notable features of Bitrue is its extensive range of cryptocurrencies. The platform supports over 100 different cryptocurrencies, including Bitcoin, Ethereum, Ripple, and Litecoin. This means that users have a wide range of options when it comes to trading and investing in cryptocurrencies.

In addition to its extensive range of cryptocurrencies, Bitrue also offers a range of trading tools and features. These include advanced charting tools, real-time market data, and a range of order types. This allows users to make informed trading decisions and execute trades quickly and efficiently.

Another key feature of Bitrue is its security. The platform uses advanced security measures, including two-factor authentication and cold storage, to ensure that user funds are safe and secure. Bitrue also has a strong track record when it comes to security, with no major security breaches or hacks reported to date.

Overall, Bitrue is a reliable and trustworthy cryptocurrency exchange platform that offers a wide range of services to its users. With its extensive range of cryptocurrencies, advanced trading tools, and strong security measures, Bitrue is an ideal choice for anyone looking to trade or invest in cryptocurrencies.
Ratings on other sites
Trustpilot
Trustpilot
1.9
263 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Bitrue contacts

  2. Bitrue phone numbers
    +1 (529) 410-1560
    +1 (529) 410-1560
    Click up if you have successfully reached Bitrue by calling +1 (529) 410-1560 phone number 0 0 users reported that they have successfully reached Bitrue by calling +1 (529) 410-1560 phone number Click down if you have UNsuccessfully reached Bitrue by calling +1 (529) 410-1560 phone number 0 0 users reported that they have UNsuccessfully reached Bitrue by calling +1 (529) 410-1560 phone number
  3. Bitrue emails
  4. Bitrue social media
Bitrue Category
Bitrue is related to the Cryptocurrency category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.