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Bill Pay 3rd party service, used by many banks, is sending unauthorized duplicate payments which is pulling money from customer accounts and causing multiple NSF fees and wreaking havoc for banking customers and terminating their access to Bill Pay due to Bill Pay's mistakes.
This has happened to multiple people that I know personally as well as myself. I first noticed it happen in April 2022.
Desired outcome: Refund ALL NSF fees and other fees or actions taken against customers. Notify ALL Bill Pay customers and Banks that use Bill Pay of the error and send updates on progress in fixing the bug in Bill Pay's systems.
