Big Lots reviews and complaints 1
View all 286 complaintsBig Lots - a lesson in crass behavior.
All of you who want lessons on crass and obtuse behavior, quickly head over to big lots in lansdale, pa. I had an embarrasing experience the other day while trying to return an ironing board I bought there. The thing would not fold back down after less than three weeks of use. The cashier and floor manager insisted they could not take it back unless I had the original packaging. I asked them who in their practical sense ever keeps plastic wrappings after buying an ironing board.In any event, the item was wrapped in clear plastic beneath which was tucked a square piece of paper with enough information on it to let you know you were buying something made in china. I had shopped this particular store for 8 (Eight) years. Theirs and mine are famliar faces. The impression being created at that time to all those customers lining waiting to check out was that I was attempting a fraudulent transaction. The item was eventually accepted for exchange, but with obvious scowling and scorn on their faces. That's the one store I am sure if it were not for breaking the law, customers would be spanked as a matter of routine.
The complaint has been investigated and resolved to the customer’s satisfaction.
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