Best Western International reviews and complaints 1
View all 95 complaintsBest Western International - poor service
Do not stay here! We booked this hotel for our honeymoon and the night we arrived a group of guys had pulled a grill out on the grass and was grilling and drinking. The next morning when we were leaving we seen that my car had been hit in the parkinglot. We reported to the front desk and their statement was that the only person that had access to view the parkinglot camera's were the manager and he was out of town. I called several times to speak with the manager and he avoided my phone calls and would not return my calls after several times of calling the person at the front desk said the manager had left a message incase I called back again to tell me that he didnt see anything on the camera's this was after a different person had told me that the camera should show where my car was parked. When we went to check out the person at the desk was extremely rude!
Latest Best Western International Reviews
Hotel staff Revenue or tax scams Bugs all over room Negligence to covid19 regulations Highway robbery for unauthorized hotel chargesElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
I am currently staying at a best western hotel in the Chicago area of franklin park. I am here on business working for the Sears dock in Melrose. I have to be at my work at 6:30 sharp. I am being told by staff that I am not allowed to take my breakfast eat my breakfast in my room nor am I allowed to take any of my breakfast with me to eat in which I don't have time to eat it here as staff says I must do because of a policy they say they have. I asked to see such policy for I do travel often for my job and I have yet too experience any inconvience from any other hotel about the taking of food for my own consumption to my room or to work, to be eaten at a later time. Now, could you please tell me if such a policy does exist that as a customer or resident that I am limited to where and how much food I am allowed to eat or take with me because of work or any other reason I may have not to eat in the lobby of said hotel? I have asked to see the policy or rule but have yet to be shown any such thing.