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CB Non-profit Organizations Review of Believe Shelter
Believe Shelter

Believe Shelter review: excessive heat, mice filthy ness, barely food and no help with staff 1

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3:17 pm EDT
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Hi good afternoon I'm tryna reach out to someone about believe shelter located in Chicago Illinois! Me and my family been staying in the shelter for about 2months now on our arrival day maybe about a week in the shelter I've notice bites on my legs and on my baby legs! One morning I woke up about 5 am because I heard some noise and my baby was tryna cry I woke up turned the flash light on and a mice was jumping out of my baby bed! I told the case worker and the supervisor no one did anything about it! I have 3children and I'm also 6 1/2 months pregnant! We complained and complained and no one did anything about it! It's filthy barely food that they can provide to eat!days they have no food they set out old meat to make sandwiches with! Now that it's july and it's been excessively hot we bought 2 fans and the fans don't work at all! I have really bad asthma and it triggers when it's too hot my kids cry ! We asked if we can have a portable a.c the supervisor said yes no she's telling us we can't my husband works overnight and he need sleep during the day and he can't sleep if it's hot we asked if they can put an a.c at least in the hall and they said no! They have a.c in the office with staff and one in the kitchen with the cook and one in the dinning room where we eat! They case manage threatening to kick me and my family out if we don't take our portable a.c out! They are no help when it comes to resources! They provided daycare and they daycare looks horrible bathroom nasty and kitchen nasty my kids are no longer going there! I had to quit my job because there's no other resources as far as daycare! Residents smoke cigarettes in their room bring food and junk food in leave pampers and bloody pads in the bathroom! We had an inspection and they hurried up and painted the bathroom and fixed the doors before they came out! I have pictures on how it looked before they came out! We need someone to come out and talk to residents about the situation it's ridiculous and ashamed! I need help reporting that building! If u need to contact me direct here's my phone number7737384568 my name is dele Henderson Please help us thank u and have a wonderful day!

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AngelaTobbs
Chicago, US
Sep 11, 2023 1:51 pm EDT

Did they ever take your complaints serious and at least tried to fix some of these things?