Menu
Basic Trailers Customer Service Phone, Email, Contacts

Basic Trailers
reviews and complaints

www.basictrailers.com.au
www.basictrailers.com.au

Learn how the rating is calculated

4.0 4 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Basic Trailers reviews 4

ComplaintsBoard
D
10:00 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Basic Trailers Impressive Quality and Service from Basic Trailers: A Review

They have a wide range of trailers to choose from, including box trailers, car trailers, and even custom trailers. I recently purchased a box trailer from them and I must say, I am impressed with the quality of the trailer. It is sturdy and well-built, and I can tell it will last me a long time.

The staff at Basic Trailers were also very helpful in assisting me with my purchase. They were knowledgeable about their products and were able to answer all of my questions. The ordering process was simple and straightforward, and my trailer was ready for pickup within a few days.

One thing I appreciate about Basic Trailers is their attention to detail. They make sure that every aspect of their trailers is up to their high standards. From the welding to the paint job, everything is done with care and precision.

Overall, I am very satisfied with my purchase from Basic Trailers. If you're in the market for a trailer, I highly recommend checking them out. You won't be disappointed!

Read full review of Basic Trailers
Hide full review
ComplaintsBoard
J
9:55 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Basic Trailers Top-Notch Quality and Affordable Price: My Experience with Basic Trailers

!

I went to Basic Trailers and got myself a car trailer. It's a good one, I tell ya. The quality is top-notch and the price is just right. I'd definitely recommend it to anyone who's looking for a trailer that won't break the bank.

The folks at Basic Trailers were really helpful too. They answered all my questions and made sure I got exactly what I needed. I'm not the most knowledgeable when it comes to trailers, but they made it easy for me to understand what I was getting.

Overall, I'm really happy with my purchase. The trailer has been working great and I haven't had any issues with it. If you're in the market for a trailer, I'd definitely recommend checking out Basic Trailers. They've got a great selection and the prices are hard to beat.

Read full review of Basic Trailers
Hide full review
ComplaintsBoard
M
9:14 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Basic Trailers Game-changing Quality and Service: My Experience with Basic Trailers

I recently got myself a trailer from Basic Trailers and let me tell you, it's been a game changer. These guys really know how to make a good trailer. The quality is top notch and it's built to last. I've been using it for a few months now and it's still holding up strong.

The team at Basic Trailers are also really helpful. They answered all my questions and helped me pick out the perfect trailer for my needs. They even customized it to fit my specific requirements. I couldn't be happier with the service I received.

If you're in the market for a trailer, I highly recommend Basic Trailers. They have a wide range of trailers to choose from and they're all built to last. Plus, their prices are really reasonable. You won't find a better deal anywhere else.

Overall, I'm really impressed with Basic Trailers. They're a new player in the Adelaide trailer industry, but they're already making a big impact. If you're looking for a quality trailer that won't break the bank, look no further than Basic Trailers.

Read full review of Basic Trailers
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Basic Trailers Terrible Experience with Basic Trailers: Poor Quality, Bad Customer Service, and Lying Staff

I have to say, I had a terrible experience with Basic Trailers. I was in the market for a new trailer and decided to give them a shot. What a mistake that was! First off, they couldn't even measure a trailer properly. I asked for a 10?5 garden trailer and received a 10?4.2. That's a big difference! When I brought it up with them, they were completely unhelpful and refused to do anything about it. They wouldn't even give me a refund.

To make matters worse, the paint work was dodgy at best. It was rushed and looked terrible. When I complained about it, they offered me a can of paint to take home. Seriously? I paid $13,000 for a trailer and that's the best they could do?

The customer service was also terrible. The staff were rude and unprofessional. When I spoke with the manager, Malcolm, he was arrogant and lied to my face. He claimed that he had shown me through the yard and measured up other trailers, which was a complete lie. I never went through any trailer measurements, only the mower box measurements.

To top it all off, the shelving was not measured properly and tie down points were missed. I was forced to sell the trailer at a massive loss.

I wouldn't recommend Basic Trailers to anyone. They're a terrible company with poor customer service and lying staff. Don't fall for their traps like I did. Save yourself the headache and go somewhere else. And I have no doubt that their response to this review will be full of lies and excuses, just like the trailer they built for me.

Read full review of Basic Trailers
Hide full review

Basic Trailers complaints 0

Looks like Basic Trailers Company has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Basic Trailers, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Basic Trailers legit?

Our conclusion: Basic Trailers stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Basic Trailers's reputation as a trustworthy leader in their field. Customers can rely on Basic Trailers's services, assured they're dealing with a highly reputable and fully legitimate company.

Basic Trailers earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Basic Trailers has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Basictrailers.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Basictrailers.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Basic Trailers have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Basictrailers.com.au appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Basic Trailers

Basic Trailers is a leading manufacturer and supplier of high-quality trailers in Australia. The company has been in the industry for over 20 years and has established a reputation for providing reliable and durable trailers that meet the needs of various industries.

The company specializes in designing and manufacturing a wide range of trailers, including box trailers, car trailers, cage trailers, camper trailers, and custom trailers. All their trailers are made using high-quality materials and are built to withstand the toughest conditions.

Basic Trailers has a team of experienced professionals who are committed to delivering exceptional customer service. They work closely with their clients to understand their specific needs and provide customized solutions that meet their requirements. The company also offers a range of accessories and spare parts to ensure that their clients' trailers are always in top condition.

One of the key strengths of Basic Trailers is their commitment to quality. They use only the best materials and employ the latest manufacturing techniques to ensure that their trailers are of the highest quality. The company also has a rigorous quality control process in place to ensure that every trailer that leaves their factory meets their high standards.

Basic Trailers is also committed to providing affordable trailers without compromising on quality. They offer competitive prices and have a range of financing options available to make it easier for their clients to purchase their trailers.

In summary, Basic Trailers is a reliable and reputable manufacturer and supplier of high-quality trailers in Australia. With their commitment to quality, exceptional customer service, and competitive prices, they are the go-to choice for anyone looking for a durable and reliable trailer.
Ratings on other sites
Trustpilot
Trustpilot
3.7
1 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Basic Trailers contacts

  2. Basic Trailers phone numbers
    +1 04777998713
    +1 04777998713
    Click up if you have successfully reached Basic Trailers by calling +1 04777998713 phone number 0 0 users reported that they have successfully reached Basic Trailers by calling +1 04777998713 phone number Click down if you have unsuccessfully reached Basic Trailers by calling +1 04777998713 phone number 0 0 users reported that they have UNsuccessfully reached Basic Trailers by calling +1 04777998713 phone number
  3. Basic Trailers social media
Basic Trailers Category
Basic Trailers is related to the Trailers category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.