Bakingo
reviews and complaints

As an avid cake lover, I can confidently say that Bakingo has become my go-to destination when it comes to indulging in a delicious cake. I believe that the plethora of options that Bakingo offers is simply unmatched. From exotic flavors to heavenly textures, they have it all.

What really sets Bakingo apart, though, is their impeccable service and timely delivery. I have never once been let down by them. My cakes always arrive in perfect condition and right on time. And the cherry on top? Their generous cashback and discount coupons which truly make their offerings irresistible.

That being said, I was saddened to come across a few negative comments about Bakingo. Although I empathize with anyone who has had an unpleasant experience, I would like to assure you that my own experiences with Bakingo have only been positive. In fact, I have no hesitation in placing my trust in them time and again.

To sum it up, if you're someone who takes their cakes seriously, Bakingo is definitely worth checking out!

Recently, I had an unpleasant experience with Bakingo, the popular online gifting and cake delivery platform. On Valentine's day, my fiancé had planned a special surprise for me and ordered a gift pack from Bakingo in the morning. However, to our utter disappointment, we did not receive the delivery even by the end of the day. After waiting for the better part of the day, my fiancé finally voiced his concerns to me regarding the non-delivery of the gift.

The whole experience was quite displeasing, and we were both left feeling quite frustrated and dismayed with Bakingo's app services. We found it hard to believe that the company could advertise "same-day delivery" and yet, fail to deliver on their promise. It defeats the point of even having such an option if you cannot fulfill it.

It was quite unfortunate as we were both looking forward to the surprise, and instead, we found ourselves dealing with the aftermath of an unfulfilled order. Ultimately, the whole experience ruined our Valentine's Day plans and left us quite disheartened.

In summary, I would not recommend Bakingo's services based on our experience. While I understand that sometimes things may go wrong, how the company handles such situations speaks volumes about their customer service. Unfortunately, in this case, we were left feeling incredibly let down by the service provided by Bakingo. I would give them a 0-star rating if given the option, and I have no intention of using their services again.

I recently ordered a cake from Bakingo and I must say, I was blown away by the taste and quality of their cakes. The cake was simply awesome, with a delicious and yummy flavor that I just couldn't get enough of. It was so good that I've become addicted to their cakes and can't wait to try other flavors.

What's even more special about Bakingo is that I get to share these amazing cakes with the people I care about. During this lockdown period, it's been impossible to connect in person with my loved ones, but thanks to Bakingo, I've been able to send warm wishes and greetings through their delicious cakes. And I can trust that Bakingo takes hygiene and safety seriously, ensuring that their cakes are safe to consume.

I've been a loyal customer of Bakingo for the past year and I've never been disappointed with their cakes. They always make sure that the wishes of someone special are made even more special through their cakes. Thank you, Bakingo, for always making my loved ones' day special with your amazing cakes!

Bakingo (bakingo.com) certainly puts a lot of effort into their packaging and delivery services! My recent delivery of a delicious hawaiin pineapple cake was handled with impressive care and attention. The packaging ensured that my cake arrived in pristine condition, while the delivery was swift and timely. However, I must say that I was a little disappointed with the actual cake itself. Although it was very fresh, I was surprised to find that it was not actually a pineapple cake as advertised. The cake was a basic vanilla sponge with small chunks of pineapple used as decoration. While the cake tasted fine, I must suggest that the team at Bakingo consider renaming this cake to avoid any misguidance for their customers in the future. Additionally, I had requested a simple message to be written on the cake for a special occasion - but unfortunately, this request was not fulfilled. It was a small ask, so I would have appreciated it if the team could have taken care of this detail as well.

In terms of taste, I must say that the cake was not extraordinary in any way. It was pleasant, but not particularly special or remarkable - especially considering the price point. I feel that for the price I paid, there should have been a more distinct flavor or memorable combination of ingredients in the cake. Having said that, I do believe that Bakingo has potential to improve the taste and flavor of their cakes. I have found other options in the market at similar price levels that offer a more sophisticated and complex taste experience.

All in all, Bakingo's packaging and delivery services are certainly impressive, but it is time they focus on the taste and flavor of their cakes. With some adjustments and attention, they could truly stand out in the market and provide a truly memorable cake experience for their customers.

Recently, I had the pleasure of organizing my nephew's birthday celebration. Being retired, I had ample time to help him with the planning. One of the tasks assigned to me was to find a reliable baking company that could provide us with some delectable cakes, biscuits, and sweet treats. Not knowing any local companies, I took to searching online for the perfect bakery.

It was during this search that I stumbled upon Bakingo. Their website was impressive, with images of mouth-watering cakes that immediately caught my eye. I decided to place an order for some of their cakes, hoping for the best. The experience was hassle-free, and I encountered no issues with the ordering process.

To my surprise, the cakes were not only aesthetically pleasing but also tasted divine. My nephew and his guests were thoroughly impressed, and we received numerous compliments on the quality of the cakes. Bakingo definitely exceeded our expectations.

I can confidently say that Bakingo is a go-to bakery for all celebrations. Their prompt service, exceptional quality, and attention to detail make them stand out as one of the best in the industry. I will definitely be placing more orders with Bakingo for any future events - including my own birthday!

Recently, I had the pleasure of ordering a birthday cake for a loved one in Bangalore through Bakingo (bakingo.com). To my surprise, the order form required area information, which posed a bit of a problem since my target area was not listed. Not to be deterred, I reached out to the Bakingo team and was pleasantly surprised when they replied within a minute, directing me to place my order with any nearby area and address. This level of efficiency is rare, and I was truly impressed!

As far as the cake itself is concerned, the recipients were absolutely delighted with it! They loved everything about it, from the taste to the texture, and it was a hit with everyone who had a bite. Needless to say, it made their celebration that much more special.

I would like to mention one particular point, though. While I selected a delivery time between 3pm-5pm, the cake arrived earlier (around 14:00). Although this may have been the result of Bakingo's efficient service, if you need the cake to arrive at a particular time, it's best to make a special mention of it.

Overall, I would highly recommend Bakingo if you're looking for a prompt and reliable cake delivery service. Their cakes are delicious, and their customer service is second to none. Thank you, Bakingo, for making this occasion extra special for our loved one!

Bakingo is an online bakery delivering delicious cakes in the Ghaziabad area. However, there seems to be a glitch in their website as it always defaults to Noida for delivery location. I personally contacted their customer support to verify delivery address and was informed that the delivery area for the pin code 201005 is limited. This was quite disappointing as I was hoping to place an order with them for an occasion. I wonder why they have a pin code filter on their website when they don't service all areas under the pin code. I ended up having to cancel my order due to this limitation.

Therefore, if you are planning to order from Bakingo, I suggest you call their customer care before placing the order and not solely rely on their website for information. It is always best to confirm the delivery area and availability before placing an order to avoid any last-minute disappointment.

As someone who has had the pleasure of indulging in a variety of delicious cakes, I was excited to recommend Bakingo to my family for my mother's birthday. However, upon receiving the fruit cake that we had ordered, I must admit that I was left feeling quite disappointed.

The amount of fruit on the cake was significantly less than what was depicted in the picture, making the cake look visually unappealing. The apple pieces were definitely the predominant fruit, but unfortunately, they were cut into small, unimpressive pieces. Even with the finely diced apples, there were still portions of the cake that were left empty.

Furthermore, the grape pieces that appeared to be diced in half in the picture were merely halved grapes, grated, and placed haphazardly on top of the cake. To make matters worse, there was a noticeable absence of dragon fruit which was advertised to be included in the cake.

Moreover, the cake was excessively sweet which only made its poor quality even more noticeable. I must also add that the cake looked extremely cheap and lacked the visual appeal that one would typically expect from a cake.

All of these aspects combined made the cake look like it was made with low-cost ingredients, and the quantity of the fruit was minimal for such a product. Needless to say, I am left with a very negative impression of Bakingo, and I will not be recommending it again in the future.

The experience with Bakingo was overwhelmingly negative and one that I would not recommend to anyone looking for a reliable and satisfactory bakery service. I had placed an order for a cake for my 2-year-old child's birthday party, well in advance of the event, and had paid a considerable amount of 2700/- for it. The delivery was supposed to be made at 3 pm on the day of the party, however, to my dismay, the cake never arrived. I tried calling their customer service line approximately 60-70 times but to no avail- the calls were either rejected or left unanswered.

The absence of a cake at my child's party was a significant disappointment and it rendered the entire event for the little one as a failure. We were unable to arrange for a new cake at such short notice. The icing on the cake (if you'll pardon the pun) was when the cake finally arrived at 9:46 pm that night. The cake was utterly smashed, and the picture that was displayed on the website was not at all representative of the abysmal cake that arrived.

In addition to the cake being in terrible shape, the special instructions that I had provided for the cake were completely disregarded- adding insult to injury. After this fiasco, I was shocked that Bakingo's customer service team took four days to attend to our repeated calls and provided very irresponsible statements.

As a paying customer, I cannot even begin to express my disappointment with the service and quality of product that was provided by Bakingo. The experience was entirely unacceptable, which is an unfortunate contrast from what was promised on their website. I highly recommend others not attempt to use this bakery service as it will only lead to an unfortunate disappointment.

Hello Kooni,

Thank you for sharing your review about Bakingo. We are sorry to hear about the inconvenience and frustration you experienced with your recent order. We can understand how important it is for us to deliver the best products and services to our customers.

Firstly, we would like to apologize for the mix-up with your cake order and the message. We strive for our customers’ satisfaction, and we regret that we failed to do so in this instance. We are working towards improving our processes to ensure that incidents like these do not occur in the future.

Moreover, we apologize for the untimely delivery of your cake. However, we would like to inform you that we aim to deliver our products on time and in good condition. The issue with the icing and taste of the cake is also regrettable and not up to our quality standards. We will investigate the incident to resolve the issue.

As a gesture of goodwill, we would like to offer you a cash point worth Rs. 300/- with lifetime validity into your Bakingo account or complimentary 2 jar cakes. We value your patronage and would like to make things right for you.

Thank you for bringing this matter to our attention. Your feedback is vital to our business, and it helps us to improve our services. We hope that you will give us another opportunity to serve you better.

Best regards,
Ankur (Bakingo)

When it comes to finding a reliable and professional online cake delivery service, Bakingo left us feeling disappointed. Unfortunately, our experience with them wasn't great. We had some trouble with their tracking system, or rather the fact there wasn't one! We were left in the dark about our order with no information about its whereabouts. Adding to the frustration, we struggled to get in touch with their customer service team, both through phone and email.

We believe that it's crucial for businesses to have proper communication channels with their customers, and Bakingo really needs to step up their game in that regard. Our expectations were not met, which left us feeling let down and dissatisfied with the service. Surely, a professional company would have a streamlined and efficient tracking system for their customers to use with ease.

Moreover, we feel that Bakingo's website requires some serious updating. It was missing important features, and their tracking functionality simply did not work. This led to unnecessary confusion and frustration, which left us feeling uneasy about doing business with them in the future.

In summary, we simply cannot recommend Bakingo at this time. They definitely need to improve their tracking system and better manage their customer service department, as well as improve their website functionality to meet customers' expectations. Until these changes are made, we suggest looking elsewhere for your cake delivery needs.

When it comes to special occasions, one of the best ways to celebrate is through a delicious cake. That's why I decided to order the cherry explosion cake from Bakingo for my anniversary. Sadly, my experience was less than satisfactory.

Upon opening the box, I immediately noticed a foul smell emanating from the cake. To my disappointment, I also found that the cake was partially burnt. This affected the taste of the cake, which was not good at all. In addition, the cherry on top of the cake was also not fresh.

My disappointment was compounded by the fact that I had spent a considerable amount of money on the cake. I truly feel that the cake I received was a complete waste of my hard-earned money.

Overall, my experience with Bakingo was not a good one. I would not recommend this vendor to anyone looking for a delicious and fresh cake for a special occasion. It is important to invest your celebratory moments in a quality dessert that meets or exceeds your standards, and unfortunately, Bakingo simply did not cut it.

I recently had the opportunity to try out Bakingo, a website that offers a variety of beautiful and delicious cakes for all occasions. As someone who loves to celebrate special moments with family and friends, I was excited to give them a shot and see how they compared to some of my other go-to bakeries like Ammas pastry, Just Bake, and Cake zone.

Unfortunately, my experience with Bakingo was not what I had hoped for. I ordered a cake for my son's birthday, but when it arrived, I was disappointed to find that it was too rough, rubbery, hard, and breaking into pieces. It was clear that the cake had not been baked properly, and I was left feeling frustrated and let down.

Despite my negative experience with Bakingo, I believe in giving credit where credit is due. I appreciated the website's easy-to-use interface and the wide range of cakes to choose from. Additionally, the delivery was prompt and the cake arrived on time, which was a relief considering the importance of my son's special day.

Overall, while my first experience with Bakingo was not the greatest, I am willing to give them another chance in the future. I feel that every bakery has their off-days, and it's important to keep an open mind and not give up after one disappointment. I still like the concept and variety they offer.

As a customer who recently ordered a cake from Bakingo, I have mixed feelings regarding my experience. Unfortunately, there were a few issues with my order that I was not pleased with. Firstly, the delivery service was not up to my expectations. My cake arrived in a damaged condition, and this was a big disappointment. Additionally, the delivery person did not seem to take adequate precautionary measures against Covid-19, as they did not wear a mask throughout the delivery process.

While I understand that accidents happen, and things can sometimes go awry, the delivery service is one of the most vital aspects of a successful order. Unfortunately, Bakingo did not seem to prioritize this aspect. Furthermore, the cake itself was not up to my standards. There were only two normal candles included with the cake, which did not make for an exciting birthday celebration.

As a customer who values a quality product and safe delivery practices, I have lost faith in Bakingo as a provider of these services. While I recognize that there may be others who have had positive experiences with the company, in the future I would be hesitant to place another order with them.

I recently tried Bakingo, an online platform for ordering cakes. My experience was a bit mixed, but let me elaborate. I put in an order at 1pm and opted for a delivery slot between 3-5pm. However, on calling customer service, I was informed that the order would only be delivered at 6pm. Though it was disappointing to hear this, I decided to exercise patience and wait it out.

Unfortunately, things didn't quite pan out as planned. Despite my waiting game, there was no sign of the cake even by 6:10pm, and our office was scheduled to close at 6:30pm. Naturally, this left me a bit frustrated and uncertain if my money would be refunded.

From my experience, I'd caution against ordering a cake for same-day delivery from Bakingo. But, I do acknowledge that delivery disruptions can happen. Perhaps, it was just a one-off experience and others may have had a much better experience. Nonetheless, as someone who has sampled a fair share of cakes, I do believe that Bakingo offers quality cakes that are worth trying out. Their packaging is neat and enables hassle-free transportation.

In conclusion, I would say that my experience with Bakingo was slightly disappointing, but this shouldn't discourage you from giving them a try. From a human perspective, it's an excellent platform to explore various cakes and flavors. If you do order, opt for a non-urgent delivery, and ensure that your expectations are aligned in advance with the customer service.

I recently ordered cupcakes from Bakingo, hoping for a delicious treat. Unfortunately, my experience was not a pleasant one. The taste of the cupcakes was quite bad - they were clearly in poor condition by the time they arrived at my doorstep, leaving me feeling quite disappointed.

To add insult to injury, the message on the cupcakes that I specifically requested was wrongly written. This was obviously not what I had in mind, especially considering the special occasion in question.

When I reached out to customer care to request a refund for the sub-par experience, I was informed that they would not be providing one, instead offering to replace my order. However, as someone who values quality and great taste in my baked goods, the idea of a replacement wasn't particularly enticing to me - I had already experienced a bad taste thanks to the previous order and I didn't want to risk a repeat.

In conclusion, I cannot recommend Bakingo based on my experience. Their cakes and cupcakes should be better maintained during delivery to ensure a fresher taste, and their customer care should take responsibility for errors in messages or other aspects of the order.

My wife and I were eagerly awaiting the arrival of a cake from Bakingo, which we had ordered for a special occasion. Unfortunately, the cake did not arrive within the assigned timeframe, which was supposed to be between 9 am and 9 pm. We were truly disappointed and frustrated, especially since we had made several calls throughout the day to confirm the delivery time. Despite being assured that the cake would arrive within the specified timeframe, it did not, and our guests eventually left before it arrived. Needless to say, we were very upset by this experience and it has made us wary of using Bakingo's services again in the future. In our opinion, this was an unfortunate and unacceptable experience, and we would caution others to be careful when using this company's services.

I was so excited to order a pinata cake for my kid's birthday from bakingo.com. But, to my utmost disappointment, my order number 1088450 turned out to be a disaster. I must say that ordering from bakingo was a big mistake on my part. Though the outlook of the cake was good, the cake inside was spoiled and tasted awful. It completely ruined the birthday celebrations and I was so disappointed and frustrated.

I was extremely surprised and disheartened by the quality of the cake. Bakingo has a reputation for delivering high-quality cakes and desserts and I had always heard good reviews about them. But, my experience with them was the opposite. The cherries used in the cake were spoiled and the cream was sour. It was very evident that the cake was not fresh and not properly prepared. As a result, the taste was extremely unpleasant and unpalatable.

I never expected this from bakingo and it has made me re-think my decision of ordering from them. I had high expectations from them and I was let down. I would have liked it if they could have handled the situation better and offered me a solution or an apology for this awful experience. But, unfortunately, I did not receive any such response from them.

In conclusion, my experience with bakingo was a big disappointment and I hope they take measures to ensure that such instances are not repeated in the future. As a customer, I expect quality products and services and I hope bakingo takes my feedback constructively and tries to deliver better in the future.

As a regular customer of Bakingo, I was compelled to give it a rating of 2 stars, mainly because of the cake, which was delicious as usual. However, I must say that I have been facing some major issues with deliveries recently. Despite placing orders well in advance, there were instances where the delivery was made after the promised time. This has caused a lot of inconvenience, and to add to the frustration, the team at Bakingo seldom provided any information on the delay or reasons for it until specifically requested.

Furthermore, I have found the support staff to be highly unresponsive and unhelpful. There were times when I had to contact them multiple times or send chasers before receiving a response, which again adds to the disappointment and inconvenience caused. This is the third consecutive time that I have experienced such dissatisfaction, and it is disheartening to have to write a review like this.

I truly hope that Bakingo takes note of these issues and addresses them promptly to ensure that their customers have a hassle-free and pleasant experience. While the cakes continue to be delicious, it is the overall experience that matters, and I hope to see some improvements soon.

I recently had an unfortunate experience with Bakingo. I ordered a cake for my loved one on Valentine's Day, which was supposed to be delivered by noon. However, the delivery got delayed and it was finally delivered at 8.40 pm. As you might imagine, the anticipation and excitement had faded away by then.

To make matters worse, the cake tasted terrible. I wouldn't even call it a cake because it failed to resemble anything edible. The dry and stale texture and the weird aftertaste were unbearable. I felt like I paid for a rock, not a cake.

When I reached out to the customer care representative to know the reason for the delay, they mentioned that it was due to the Valentine's Day rush. While I understand that last-minute orders on such occasions can be challenging to fulfill, waiting for 8 hours and receiving poor quality was unacceptable.

All in all, I am disappointed with my experience with Bakingo and would not recommend it to anyone. I hope they can improve their services and quality standards to avoid such mishaps in the future.