The complaint has been investigated and
resolved to the customer's satisfactionResolved Back to the Caribbean — Vacation trap
resolved to the customer's satisfaction
I purchased a vacation package from Back To The Caribbean and at the time of purchase or on the contract there is no mention of cancellation. With the current economy, I called to get a refund only to find out that I am not able to cancel. I was never told that I would not be able to cancel nor is it written on any of the documents that I have received from them. Furthermore, my lawyer wrote to them and completely ignore the letter. Now I find myself having to sue them.