CB Web Services Avangate Complaints #22-41

Avangate review: Glary Utilities

1 comment

Neil Maxwell of AU

Sep 13, 2015 12:29 am UTC

After 2-3 years of using the "free version" of GU then on Jan30 2015 I was asked to pay $16.51 AUD for the "pro" version. The payment was requested by MyCommerce, Inc. and I paid that day using Paypal.
I have now received a request from Avangate Inc for a payment to "go pro" I sent an email today to Avangate to advise them payment has been made for GU Pro but they just send several pages of info without addressing the payment i made on Jan 30 2015.
Who are MyCommerce? do they own Avangate? Am I being scammed?
Paypal Invoice for the transaction on Jan 30: 3CEQ5VS-A8RKCG

Neil Maxwell
[protected]@hotmail.com

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Reviewer95170

Neptune City, US

1 comments

Reviewer95170 of Neptune City, US

Sep 19, 2015 4:49 pm UTC

My minor son was charged $19.99 on his credit card for "software" he never purchased. Do not even know how they got his account info. Called 888 number and said they would send him a text in the next 4 hours. Nothing so far

Avangate - They receive payments and no support 111

Resolved

Replied

Avangate - Unauthorized charge for software 5

Avangate - Scam 12

Avangate - another avangate victim 9

Resolved

Avangate - Refund 15

Resolved

Avangate - Employee Attempted to Obtain Double Payment, Company Unresponsive to Complaint. 7

Resolved

Avangate - unauthorized charge 1

Avangate - (Tweakbit) Refund of $59.40 not received 1

Resolved

Avangate - software problem 1

Resolved

Avangate - Unrecognised charge on Amex

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