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25 complaints
11 resolved 14 unresolved
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AutoTrader headquarters

3003 Summit Boulevard, Suite 200
Georgia, Atlanta 30319
United States

AutoTrader phone numbers

+1 866 288 6872
(Customer Service)
Customer Service
1 0
+1 800 353 9350
(For Current Dealers)
For Current Dealers
1 0

AutoTrader website

AutoTrader working hours

Mon 8:00 am - 8:00 pm Tue 8:00 am - 8:00 pm Wed 8:00 am - 8:00 pm Thu 8:00 am - 8:00 pm Fri 8:00 am - 8:00 pm Sat 9:00 am - 7:00 pm Sun Closed

What category is AutoTrader related to?

AutoTrader is related to the Car Dealers category.

What are the social media accounts of AutoTrader?

What is AutoTrader's Facebook?
Connect with AutoTrader via Facebook at AutoTrader
What is AutoTrader's YouTube?
Like, share & subscribe to AutoTrader on YouTube at AutoTrader
What is AutoTrader's LinkedIn?
See AutoTrader's portfolio on LinkedIn at AutoTrader
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AutoTrader information: contacts, address, founders, CEO, services, and products

AutoTrader is a multinational company founded on 1975 by John Madejski, Paul Gibbons with its headquarters located at Manchester, England, UK and key people behind it being Ed Williams (chair­person) and Nathan Coe (CEO).. AutoTrader deals in the Automotive trading via Internet and mobile industry and offers products such as Vehicle advertisements, and provides its services in united kingdom, ireland According to the latest report, AutoTrader has generated £262.8 million (2021) and net income being £127.8 million (2021)

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Who is the founders of AutoTrader?

AutoTrader was founded in John Madejski, Paul Gibbons.

When was AutoTrader founded?

AutoTrader was founded in 1975.

What industry does AutoTrader compete in?

AutoTrader competes in Automotive trading via Internet and mobile industry.

How to write a complaint about AutoTrader?

To write a complaint about AutoTrader and get an answer from the officials of AutoTrader, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about AutoTrader can be filed via the specific AutoTrader complaint section.

Overview of AutoTrader complaint handling

25 AutoTrader reviews first appeared on Complaints Board on Jun 2, 2008. The latest review Davis Stanley didge/jeep, Tony Reasner general manager was posted on Nov 25, 2020. The latest complaint scam was resolved on Sep 16, 2013. AutoTrader has an average consumer rating of 3 stars from 25 reviews. AutoTrader has resolved 11 complaints.

Additional information

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Is ComplaintsBoard.com associated with AutoTrader?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AutoTrader Customer Service. Initial AutoTrader complaints should be directed to their team directly. You can find contact details for AutoTrader above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about AutoTrader. Discuss the issues you have had with AutoTrader and work with their customer service team to find a resolution.

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Latest AutoTrader’s complaints

G
9:48 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

AutoTrader - Davis Stanley didge/jeep, Tony Reasner general manager

Tony Reasner General manager of David Stanley Jeep is a liar and a crook!! Beware!!! I Purchased 2020 Jeep from David Stanley Dodge Tony Reasner General Manager advertised on Auto trader call Cash wired to dealership to be shipped to the West Coast. Was promised Vehicle to be fully checked and detailed car with no problems in writing. Car was not touched...

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J
9:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

AutoTrader - horrible experience posting an ad

I posted an ad... Purchased carproof and upgraded my ad as I wanted to sell fast. Ad would not post and I still can not edit!!! Carproof did not post and they cant find it. Wasted $75.00 and hours of my time. No phone # to contact autotrader. Ca (except for business end) and they cant help me. Carproof cant help me either. I will never use this service...

Read full review of AutoTrader
K
10:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

AutoTrader - cardinaleway vw dealership, corona, ca

2/10/2018 Sales price on a 2013 Prius reported in AutoTrader website ad was deceptive. Only at the dealership did we learn there would be a $995 upcharge for upgrades to the car (shadow-tagging car parts, nitrogen in tires). None of this was listed in the AutoTrader Ad. Why is this allowed? Spent almost 4 hours at dealership and left when I realized I had...

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