The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Automobile Dealeroffleaseonly.com

Buyers beware!!! This dealer’s name, “offleaseonly”, certainly does not imply the type of vehicles they sell, which is anything but leased vehicles: automobiles that tend to be clean, one-owner, well maintained cars.in order to market vehicles priced well below other dealers’ used cars, the owners obtain these vehicles at the auto auction and only bid on those cars that were fleet vehicles owned by rental car companies or cars that were involved in an accident. Close inspection of the cars on their lot will reveal the rough service these vehicles have seen as a rental car; everyone knows how the general public typically mistreats rental cars, which do not belong to them, and which they have no responsibility to mechanically maintain. Further, cars driven by many different people wear down faster, which is why rental companies dispose of them at the 35k mile mark before the manufacturer’s warranty expires. Offleaseonly management only care about moving the vehicles; no safety inspection is ever performed on the cars they sell, nor are any repairs done prior to offering the vehicle for sale to ensure the vehicle is roadworthy. Additionally, they have no facility on site to service their vehicles, other than a hand car wash.
I test drove three vehicles and each car had a noticeable mechanical problem: one was a tapping in the engine (Valve problem); another was a grinding of the front left wheel that was misaligned (Ball joint from an accident); and a third had a motor noise from the hvac, which blew musty-smelling air (Ac compressor was bad). As is the case with anything in life: you get what you pay for! My suggestion is to negotiate the best deal you can on a used car from a new car dealer: they have more of a vested interest in building a lasting relationship with their clients as they want them to return to the dealership to service the vehicle they sold and purchase another vehicle in the future.

Responses

  • We
    WEST PALM NATIVE Feb 12, 2013

    BUYER BEWARE!!!

    0 Votes
  • We
    WEST PALM NATIVE Feb 12, 2013

    AGREE, TOTAL SCAMMERS!!! BUYER BEWARE!!!

    1 Votes
  • Pb
    PBC consumer patrol Sep 17, 2010

    Hey Great Value-

    You sound like you work behind a desk in this place. I see you post the same comments on four or five different consumer complaint boards. What's your other pen name...Monique is it? What a joke! BUYER BEWARE!!!

    PBC consumer patrol

    1 Votes
  • Gr
    GreatValue May 14, 2010

    This guy sounds like a new car dealer that is jealous of what Offleaseonly.com has to offer. I have bought 3 cars from Off Lease Only and have been ecstatic with them all. More car for Less Money than ANYWHERE Else! Bottom line- I shopped around and ended up saving $3, 500 on my dream car- Black '09 BMW 328i PLUS I didn't have to pay any dealer fees. I would recommend them to all of you if you want to get more car for your dollar. This is my third car from them and I wouldn't consider going anywhere else!

    -1 Votes

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