Auto4Less review: Used cars

My name is Sherrell Ford. I purchased a 2017 Dodge Journey from Auto4less used car lot on 11/28/2022. Car lot address is 2660 S. Garland Ave. Garland, Tx., 75041. On the the 22nd of dec. I gave them another 300.00 for car not and ins. They asked down Pymt of 500.00 but when I got there, they ask for 1100.00 down and that's what I gave them. On 12/26/2022, the car started smoking and we pulled over. We lifted to my daughter apts. I went back and got car off the side of the road and parked in a safe spot, put a sticker on the car so it won't be towed away. I contacted car lot and spoke with Charles; he was the one who sold me the car. I was trying to explain to him what happened to the car, his response was, the car is yours and I'm not arguing with nobody and hung up on me. Then I spoke with another person name Rachel and her response was, you should have used your 5 senses that God gave you before purchasing the car. I said I am going to report you all to Better Business Bureau and her response was good they don't do nothing but give advice and you're the one needs advice not us and hung up on me. On 12/29/2022, someone from mgmt. txt me and said I will take over from here and yes you do have a warranty and we will tow car and fix car for free. Well, they towed the car back to Dallas from Hempstead Tx., on 01/18/2023, that Wednesday. No one contacted me so I contacted them on the 01/21/2023. And was told I broke the car because I blew the engine, that's a lie, when I raised that hood up, I was devastated. The wires and pieces were taped together to hold, the oil leaked out everywhere and the hose pipe was hanging off, it was disconnected. I have tried over and over to reach someone, and they haven't contacted me back at all. I have also reached through txt like the manager txt me before and got no response from anyone anymore, they don't care but I have proof that he said my car was still under good warranty and I will be charged nothing. Please help me and don't let them get away with this, they are so disrespectful once they take your money.