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CB Auto Parts and Repair Stores Review of Auto Approval
Auto Approval

Auto Approval review: I would like for them to pay me my 880.00 bucks back.

L
Author of the review
4:09 pm EDT
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On August 18th 2010 at 3:00 p.m. I (Lashaundra Smith) went to Auto Approval to purchase a car. I put 800.00 dollars down on a 2010 Toyota Scion. I didn't finish with the deal until a quarter till 4p.m. after leaving out their car lot, I drove maybe 3 miles down the street to Wal-mart Supercenter, upon arriving to walmart the car smelled like something burning the car thermostat light came on. so I called right back to the car lot they had closed. so I left a message explaining what is happening with the car. no one called back. so I left to try to make it home. I made it home and the next morning I drove up to return the car, before arriving to them the car cut off at the light, I crunk the car back up, it was put, put, putting all the way to the car lot. the dealer Juan lift the hood and stated aww it is just a hose. so I sat from 9:45 a. m until 3:48 p.m. waiting for them to fix what they said was a radiator hose. then they said if was a defective fan. so they ordered a fan. and recapped the hose on a part of the broken hose and sent me on my way. this was [protected]. I left and went to handle business, assuming the car was properly repaired. 10-20-21 around, 11:30 I go inside the store to make a purchase on my way out a gentleman stopped me and said is that your car it is running water and smoking and making a loud noise. so I go out the door and attempt to move the car out the customers way and they car shuts off. it does not turn back on. I called Juan and explained what happened, he said get the car to s and we will take a look. well car got returned, but they had already closed. so 10-20-2022. so 10-21-2022 I return 10:00 a.m. they were just getting car moved from off the side of their parking lot, so I sat an hour before I was told that they found the hose part that they band aided the first day, but it won't be in until monday.10-24-2022, so this means I am without a car. from Friday through Monday. I had already missed 2 days of work. now I would be missing another two days. so now MONDAY comes 10-24-2022 I arrive at 11:00 a. m and asks is the car going to be fixed today, he stated yes, so the guy put the part on cranks the car up, it is smoking and shuts off. so the mechanic tells the other gentleman something and he walks over to me and says the head gaskets are blown, that I need to pay 900.00 bucks to fix the head gaskets, remind you and my payment, now I have had this car for over a whole day in my possession since the purchase, so I asked why would I be responsible for a car that already had these issues? I asked the first day after returning the car, could I be put in something else, or given m money back. this was not even a full 24hrs after purchasing this car. he stated no I couldn't. so then I asked if I could get half of my down payment back. he stated no. he was very rude and they are running an illigitement business. he is taking other people that come with customer insurance cards taking pictures of them and putting them in the customers file, so if DMV or any law enforcement comes into business. it will look legit, but really the customer that is purchasing the car. is not covered. so he is letting people drive off the car lot with the car and no proof of insurance. he has a copy though of another customer insurance card. in that new customer file. so he can be covered, by dmv, and the car people any auditors or anyone coming in digging. he has a sister works for geico name: Wanda Gonzalez (service Manager) clearwater/St. Pete helping him with this fraudulent stuff. he calls her to help make things look legit. her number is:[protected] work address: 18423 us highway 19 clearwater, fl. 33764

Desired outcome: i have a video recording of some of the incident; i have all the paperwork to this vehicle as well.

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