Aspen Leaf Outdoor Equipment Repair review: Deceptive customer service resulting in harm

Do not use or trust aspen leaf -

1) recommended by a neighbor, older craftsman rider taken there by trailer to fix drive belt assembly to blades — told "two weeks". Went back had not even been moved. More time requested and agreed to. Went back unannounced rider still not even moved. Told by some lady "we're working hard to find parts — no parts, rider too old". Told same thing by the tech. Big to-do claiming "no parts", took rider home preparing to scrap it, bought replacement mower for two thousand dollars ($2,000.00) that I did not have - still paying it off — a friend came by recently, heard of my problem, fixed the craftsman brought it back in a week. Runs like a champ. I spent two grand I did not need to spend, plus the $30.00 they ripped me off for while claiming they were "trying".

2) called them monday of this week with news — was told by a guy (I know his name) "our computer is down" so he could not look it up. Called friday before memorial day — "just got computer running — will call in a few days".

3) pattern of deceit resulting in two thousand dollars ($2,000.000) I did not need to spend. Plus the approx. $30.00 they charged me for nothing. If you want to gamble go to cripple creek. Do not use or trust this company.