I ordered a pair of Montblanc MB0352S-001 sunglasses from Amevista.com in July 2025, advertised as new. The delivery was almost a month late, and when the sunglasses finally arrived, the item appeared used. There were visible signs of wear and the original packaging was damaged.
I contacted Amevista.com and initially received an automated response, but all my further replies were ignored. I requested either a refund or a replacement, but neither was provided, and the company has kept my money.
I’ve attached a video showing the product’s condition.
Based on my experience, I would not recommend purchasing from Amevista.com. Watch out and stay away.
Country of complaint: Italy
Claimed loss: 197
Desired outcome: Refund or replacement
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