The complaint has been investigated and
resolved to the customer's satisfactionResolved Ameriprise Financial — Treat Employees Like S***!
resolved to the customer's satisfaction
Las Vegas Call Center Former Employee: This company treats employees like s***!
Derive what you will from my experience.
I needed to resign my customer service position in financial
services so I gave 2-week notice to my team lead. She later told me that since
I had given proper notice, Ameriprise was offering to release me from the 2
week fulfillment period, saying I could leave anytime and it would not affect
my good standing. I accepted the offer to leave early, finished the week on her
approval and left that Friday.
Several months later I applied for a more lucrative sales
position with the company. After passing the assessments, I was eventually told
that I was not eligible for rehire because my team lead submitted a report
saying I had NOT given 2 week notice.
I filed a complaint with HR who claimed they conducted an
investigation in which my former team lead was also verbally claiming I had not
given notice and so it was “determined” I had not given
notice. Case Closed! I was never
questioned or given the opportunity to refute my team lead’s claim during that
‘investigation”. They thanked me for
bringing my “concern“ to their
attention and wished me luck in future endeavors. LOL! What a sham!
Protect yourself if you choose to deal with this company...GET
IT IN WRITING!
They should change their name to Ameri-Lies Financial.