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Replied
Good communication regarding status of the project
Good communication regarding status of the project. Completed as expected.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
Mike did a great job of linking to our internet and explained the work that he was doing
Mike did a great job of linking to our internet and explained the work that he was doing.
The complaint has been investigated and resolved to the customer's satisfaction.
American Solar & Roofing just finished our roof installation. They were amazing to interact with. The job supervisor, Jesus, was a phone call away whenever I had a question or concern. The crew were diligent and kept the site clean. The office staff from the top executives to the project coordinator were very accommodating. Would highly recommend.
Replied
Great customer service
Great customer service. All employees very knowledgeable and great positive attitude. Great experience.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
Jesus and team did a great job on the installation of my new roof
Jesus and team did a great job on the installation of my new roof. They communicated with me so I always knew what to expect and the next steps. I highly recommend American Solar and Roofing for any roofing needs.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
Mike R*** is a very professional technician who takes great care to install and explained everything to me in a way that made sense and kept
Mike R is a very professional technician who takes great care to install and explained everything to me in a way that made sense and kept me informed of his progress through the entire process. I would recommend him to anyone needing this type of service.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
Jesus was very helpful!
Jesus was very helpful! The vents on roof needed painting-- he brought spray paint here; found it was too dark; then went for more paint; this new paint was acceptable! He painted vents which look great! He is a fine young man! You're lucky to have this employee!
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
They did an excellent job
They did an excellent job. Our project manager, Jesus, communicated daily with us and returned any phone calls promptly when I had questions. The crew were prompt each day and cleaned the area well each day. I would like to have seen them pay more attention to cosmetic details (which might only matter to me). Their Solar group was quick to remove our solar panels before roofing started and quick to reinstall panels when it was finished. Overall, I am very satisfied with the work of American Solar and Roofing.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
Started out as very professional by requiring loads of documents to use credit card and protect information
Started out as very professional by requiring loads of documents to use credit card and protect information. I paid $350 for an inspection of my solar panels and was given a few photos with promises of a follow up. The follow up was a repeat of the first inspection that provided only what the system had reported along with a visual inspection. They couldn't find a simple connectivity issue and promised several time them would get back to me and have a salesman and electrician visit to give me estimates but it never materialized after several attempts on my part to contact them. The first inspector was also the second inspector and complained about the office doing their job. I'm out the $350 and know no more than before. Never use them again.
The complaint has been investigated and resolved to the customer's satisfaction.
American Solar & Roofing complaints 0
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Is American Solar & Roofing legit?
American Solar & Roofing earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for American Solar & Roofing. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
American Solar & Roofing has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Americansolarandroofing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Americansolarandroofing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Americansolarandroofing.com you are considering visiting, which is associated with American Solar & Roofing, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a americansolarandroofing.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
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American Solar & Roofing contacts
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American Solar & Roofing phone numbers+1 (480) 994-1440+1 (480) 994-1440Click up if you have successfully reached American Solar & Roofing by calling +1 (480) 994-1440 phone number 0 0 users reported that they have successfully reached American Solar & Roofing by calling +1 (480) 994-1440 phone number Click down if you have unsuccessfully reached American Solar & Roofing by calling +1 (480) 994-1440 phone number 0 0 users reported that they have UNsuccessfully reached American Solar & Roofing by calling +1 (480) 994-1440 phone number
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American Solar & Roofing emailsinfo@americansolarandroofing.com99%Confidence score: 99%Support
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American Solar & Roofing address2850 S 36th St Ste A-12, Phoenix, Arizona, 85034-7239, United States
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American Solar & Roofing social media
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