American Family Care reviews and complaints 2
View all 101 complaintsAmerican Family Care - Didn't give all the medicine I needed
On March 28 2022 went to afc Cherokee Ave in cullman al congestion in chest sore/scratchy throat. Had a female doctor she checked me out and gave me a steroid shot doxycycline and cough medicine. This is definitely not my first time to have bronchitis or upper respiratory infection so I asked for rocephin to go along with the steroid shot she wouldn't give it to me and ended up two days having to go back and pay another copay and had another doctor and he give me another steroid shot and rocephin
Desired outcome: I would like a response so I can give you my info and get a refund of the second copay if I got the rocephin the first time I would not have to went back
American Family Care - Customer service
I have been to this clinic on 2 desperate occasions. Both times I encountered the worst customer service from rude employees at the front desk. They have been so rude that I wonder how horrible it must be to work there. If it's that bad, why would anyone work in a dump like American Family Care. I have much better things to do than put up with rude, obnoxious people. I am requesting that the companies that hire me to send me elsewhere.
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