The complaint has been investigated and
resolved to the customer's satisfactionResolved American Cancer Society — bad service
resolved to the customer's satisfaction
On Sep 30th 08 the people at the Lutz Chapter of the Florida Division of the American Cancer Society which to the best of my knowledge is headed by Cynthia Corbin cell number [protected] for no apparent reason changed my name of recognition from Jerry Tryon to Anonymous. I have asked them why and who made the change several times but they continued to ignore my request each time. They next on Oct 8th 08 informed me, in so many words, that since I complained about them doing that to me, then I was now booted from participating in the walk event held in Dade City Fl on Oct 25th 08. I assume that Since they must know that what they did was just as evil and mean spirited as if they had changed my name from a recognition name of Anonymous to my actual name of Jerry Tryon that is why they did refund my money but have not to my knowledge refunded the monies to my donors. What they did is similar to this example: for no reason you smack a 3 year old on the bottom the 3 year old cries then you spank the child for crying. I feel if they did something like this to me for legitimate reasons then A). why don't they tell me who did it and why did they do it, and B). Why did they return the money I donated??????? It should have been money destined to help patients in need. They sent a final notice signed by A person named Chris Drews he wouldn't tell me which office he worked out of but the letter told me something to the effect of that if I showed up at the event to even just watch it, they would escort me out of the place and they also told me to never call write or contact them again as if they needed to. I think the ACS does more good than harm but this was harmful to me and insulting as well as embarassing. I wish someone would write them and ask them why they did that to me and no body else. As I see it my name was given to me at birth and it belongs to me and it is my decision as to when it will and will not be made public. What did I do to the ACS to cause them to change my name which in turn caused me to complain which in turn caused them to boot me from the walking event that I wanted to participate in to honor my deceased mother who died from breast cancer 2 years ago.I want to know why they did the name change and who did it???????Here's my complaint why won't they tell me???? It is my contention that the American Cancer Society should be more than willing to clear this matter up with me and more importantly with the public at large. If they can get away with doing this to me then who's to say they won't do it over and over again? Whatever I did that made them so mad to do this should be revealed so that others will not dare to do what horrible thing I must have done to The ACS that caused them to refund donated in good faith money intended for victims of breast cancer everywhere. My "criminal intent" must have been quite awful. I think they owe it to the public to come clean on this. Afterall they are "THE AMERICAN CANCER SOCIETY" WHOSE GOAL IS STAMPING OUT CANCER IS IT NOT?