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CB Colleges and Universities Top American Campus Communities No prior notice of a random and overpriced fee
American Campus Communities

American Campus Communities No prior notice of a random and overpriced fee

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5:26 pm EDT
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I was locked out of 1200 on Juneteenth, with no notice of the building being closed or of being charged a surprise "after hours lock-out maintenance fee" until after I had received maintenance. I simply needed to be let inside of the building that I've never missed a payment for over 2 years to live in, and now I'm being surprised with an overpriced fee which I received zero prior notice of.

Claimed loss: I'm at risk of losing almost $100 after being charged a fee with no prior notice.

Desired outcome: I would like an apology and for this fee to be completely voided.

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