Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Colleges and Universities Top American Campus Communities No prior notice of a random and overpriced fee
American Campus Communities

American Campus Communities review: No prior notice of a random and overpriced fee

S
Author of the review
5:26 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was locked out of 1200 on Juneteenth, with no notice of the building being closed or of being charged a surprise "after hours lock-out maintenance fee" until after I had received maintenance. I simply needed to be let inside of the building that I've never missed a payment for over 2 years to live in, and now I'm being surprised with an overpriced fee which I received zero prior notice of.

Claimed loss: I'm at risk of losing almost $100 after being charged a fee with no prior notice.

Desired outcome: I would like an apology and for this fee to be completely voided.

Confidential Information Hidden: This section contains confidential information visible to verified American Campus Communities representatives only. If you are affiliated with American Campus Communities, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More American Campus Communities reviews & complaints

American Campus Communities - Falsely advertising low rates
American Campus Communities - This complaint is in regards to the property U Club on 28th in Boulder, Colorado
American Campus Communities - University View I in College Housing Dispute
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
American Campus Communities - Hello, I am a former resident of the University Centre (UC) apartments located in ******, **********
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
American Campus Communities - My daughter signed a lease here in December
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
American Campus Communities - The Callaway House is charging excessive fees made in bad faith in order to keep student deposit
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
American Campus Communities - My son attends college and I cover his living expenses at The Vistas 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
American Campus Communities - LAWYERS KNOWN TO IGNORE STUDENT LEGAL SERVICE REQUESTS
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
American Campus Communities - Please dont rent from American Campus 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
American Campus Communities - To whom it may concern, My daughter, who was attending college at UTSA, needed to find a new apartment for the upcoming 2020-2021 school year,
View all American Campus Communities reviews and complaints

  1. American Campus Communities Contacts

  2. American Campus Communities phone numbers
    +1 (512) 657-0925
    +1 (512) 657-0925
    Click up if you have successfully reached American Campus Communities by calling +1 (512) 657-0925 phone number 0 0 users reported that they have successfully reached American Campus Communities by calling +1 (512) 657-0925 phone number Click down if you have unsuccessfully reached American Campus Communities by calling +1 (512) 657-0925 phone number 0 0 users reported that they have UNsuccessfully reached American Campus Communities by calling +1 (512) 657-0925 phone number
    University Of Illinois
    +1 (512) 732-1000
    +1 (512) 732-1000
    Click up if you have successfully reached American Campus Communities by calling +1 (512) 732-1000 phone number 0 0 users reported that they have successfully reached American Campus Communities by calling +1 (512) 732-1000 phone number Click down if you have unsuccessfully reached American Campus Communities by calling +1 (512) 732-1000 phone number 0 0 users reported that they have UNsuccessfully reached American Campus Communities by calling +1 (512) 732-1000 phone number
    Executive Management
    +1 (213) 444-8235
    +1 (213) 444-8235
    Click up if you have successfully reached American Campus Communities by calling +1 (213) 444-8235 phone number 0 0 users reported that they have successfully reached American Campus Communities by calling +1 (213) 444-8235 phone number Click down if you have unsuccessfully reached American Campus Communities by calling +1 (213) 444-8235 phone number 0 0 users reported that they have UNsuccessfully reached American Campus Communities by calling +1 (213) 444-8235 phone number
    Manager
    More phone numbers
  3. American Campus Communities emails
  4. American Campus Communities address
    12700 Hill Country Blvd Ste T-200, Austin, Texas, 78738-6307, United States
  5. American Campus Communities social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 12, 2025
  7. View all American Campus Communities contacts
American Campus Communities Category
American Campus Communities is ranked 2 among 3 companies in the Colleges and Universities Top category
#01 Post University Post University #02 American Campus Communities American Campus Communities #03 UAB Medicine UAB Medicine
American Campus Communities Alternatives
UAB Medicine 5 reviews Post University 9 reviews