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My bank card was charged $99.95 and $1.95 and $44.97 on august 15 and august 16 of 2022 when I was only trying to order 1 sciatic nerve knee brace. I did not authorize these ridiculous charges! I have spoken to them 2 times on august 16, 2022 regarding this issue and the first time I was told that I would be credited the full amount within 2-5 days and I requested an email with the confirmation # which I never received although it was promised. I called back in the afternoon about the same issues since I never received the email and was told that the most they could give me back was $44.97 with no guarantee or time frame. I am so angry, it's not even funny considering i'm in the worst pain and companies like these need to be stopped and punished!
Desired outcome: FULL REFUND
Alpha deals fit are crooks liars and thieves they told me I had a package that hadn't been delivered and I needed to pay the delivery fees of a $1.95 after that they took $99.95 off my NetSpend card I called the number that they had and it just hung up didn't even ring you can't get a hold of them I don't know what the $99.95 is for but I want it put it back then I read other people's and figure out they're going to try to take more money so I have to put a stop on my card so they can't take more money something ought to be done about these crooks they need to put some money back where they got it from or there will be a lawsuit against them