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What is AliExpress address?
Hangzhou, 310052, China
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About AliExpress
AliExpress is a popular online retail platform that offers a wide range of products at competitive prices. It is a subsidiary of Alibaba Group, which is one of the largest e-commerce companies in the world. The platform was launched in 2010 and has since grown to become one of the most popular online shopping destinations for consumers worldwide.
One of the key features of AliExpress is its vast selection of products. The platform offers millions of products from thousands of sellers, covering a wide range of categories such as electronics, fashion, home and garden, beauty and health, and more. This means that consumers can find almost anything they need on the platform, from everyday items to unique and hard-to-find products.
Another advantage of AliExpress is its competitive pricing. The platform is known for offering products at lower prices than traditional retail stores, making it an attractive option for budget-conscious shoppers. Additionally, AliExpress often runs promotions and discounts, further lowering the cost of products.
AliExpress also offers a secure and convenient shopping experience. The platform has a buyer protection program that ensures that consumers receive their orders on time and in good condition. If there are any issues with the order, such as damaged or incorrect items, AliExpress offers a refund or replacement policy to ensure customer satisfaction.
In terms of payment options, AliExpress accepts a variety of payment methods, including credit cards, PayPal, and AliExpress Wallet. This makes it easy for consumers to make purchases using their preferred payment method.
Overall, AliExpress is a reliable and convenient online shopping platform that offers a vast selection of products at competitive prices. Its buyer protection program and flexible payment options make it a popular choice for consumers worldwide.
AliExpress information: contacts, address, founders, CEO, services, and products
To write a complaint about AliExpress and get an answer from the officials of AliExpress, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about AliExpress can be filed via the specific AliExpress complaint section.
Frequently asked questions (FAQ) about AliExpress
AliExpress is an online marketplace based in China.
You can contact AliExpress at +1 408 748 1200.
AliExpress is located at № 699 Wangshang Road, Binjiang District, Hangzhou, China - 310052.
Yes, you can find the tracking information in your account under the “My Orders” tab.
Yes, you can find sellers for different locations.
Delivery times depend on the stock availability and your location. You will be able to see the estimated time of the delivery when you look at the item description.
You can open a dispute if your package is not delivered within the promised timeframe. You can open the dispute in the “My Orders” section of your account. If you are past your buyer protection time and do not have an option to start a dispute, you will have to contact the seller directly.
You can cancel your order before you pay for it and before the seller ships it. Simply go to the details of your order to do so.
The refund processing time is usually 3-20 business days.
Your order may be closed if the seller failed to ship your items within the processing time if your order was canceled, or for payment security reasons.
This may happen if you have multiple accounts. Make sure you log in to the right account. You can try to retrieve your account on their website
When opening a dispute, you have to return your items within 10 days after the request was processed. If you did not start a dispute, you will have to arrange the return with the seller.
Once you place your order, you cannot modify it. If your order hasn’t been shipped, you may cancel it or contact the seller to change the information.
You can contact the seller by pressing the “Contact” button on the product page or your orders page.
Yes, when you sign in to your account, you can go to the Reports Center
You can choose the top-rated sellers with many reviews from the customers. You can also contact the seller with questions you have.
If the seller does not respond within a reasonable time, you can choose another seller, open a dispute, or cancel your order.
Free Return service gives you an extra 15 days to decide if you want to keep the item. You can see if the sellers offer this service in the item details.
You will have to contact the seller to resolve any issues.
AliExpress is a legitimate marketplace, however, there may be sellers who are not trustworthy. There are numerous complaints concerning refunds that take very long or don’t arrive at all, unresponsive sellers, and violation of the buyer’s protection policy. Furthermore, AliExpress has not addressed complaints on our platform. We recommend being extra cautious and ordering only from well-rated and trustworthy sellers to avoid any possible issues.
Overview of AliExpress complaint handling
Is ComplaintsBoard.com associated with AliExpress?
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AliExpress Customer Service. Initial AliExpress complaints should be directed to their team directly. You can find contact details for AliExpress above.
ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
Use this comments board to leave complaints and reviews about AliExpress. Discuss the issues you have had with AliExpress and work with their customer service team to find a resolution.
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