On September 8, 2022, my husband and I lost everything we owned to a fire. We submitted a claim to our insurance company the following day. After fighting with the adjuster for a couple of weeks, we decided to hire an attorney and hired the Alexander Shunnarah Trial Attorney law firm. The attorney that accepted the case was great. He helped us get the claim settled, as quickly as he could. However, the accounting department is not so great. The attorney got our settlement within a month of hiring him. We have signed the paperwork to receive our settlement check October 19, 2022. We have yet to receive our money. When you lose everything you own, you need the money as quickly as possible. I spoke with Nicole in the accounting department last week. She informed me that the check was put into their account October 21, which is two days after they received it. She said the check had to be held for 14, then released to my bank account. Friday, November 4 was the 14th day. Today is November 7 and we have yet to receive any compensation from the law firm. I called Nicole back today to ask her where our money was and she was very rude to me. She said "I'm processing other client's payments and will contact you when and if I have time."
Desired outcome: I want my money put into my bank account today!!!