The complaint has been investigated and
resolved to the customer's satisfactionResolved Ainslee Munro / Scott foster — Selling puppies with hip disease
resolved to the customer's satisfaction
We bought a puppy from the Ainslee and Scott. We were told both mum and dad had hip scores and were healthy. Within having the puppy for 3 months she has developed sever hip disease in both legs. We contacted the sellers and they said only the father was hip scored when the ad said both parents were. When I said this wasn't good enough I got a filthy reply from Ainslee saying "it's your fault. If you wanted a good dog you should have paid for a registered dog at $2, 500 and not one for $1600 via us". I though this was very rude and unprofessional. Oh that's right, Ainslee is a registered vet in New South Walws., if we were going to trust a breeder that we hadn't met it was her as she was a vet. When we had the puppy delivered via jet pets (we live in different states) the microchip number was incorrect. The puppy pack with the vaccination book turned up three weeks later after the puppy. Ainslee told us she sent it two weeks prior to the puppy been sent. When this was impossible as the last vaccination was done 3 days prior to her been sent. When the book and puppy pack finally arrived it had a postal stamp of approx 10 days after the puppy was sent, not two weeks prior as stated by Ainslee. It has been lie after lie and rudeness. The DOB in the book was incorrect as well. We have had a few other issues and lies along the way, but I don't want to go on and have a big son story
End of the day DO NOT BUY A PUPPY FROM AINSLEE MUNRO. I would not take any animal I owned to her for a check up. She is a nasty person and a liar
If you get a dog from her, expect lies, delays and a puppy that has major health problems
I have requested ad to be deleted by admin. I have had lengthy discussions with Ainslee and Scott and have come to a mutual agreement. They will assist with advice on Frankies medical future as well as help with the medical bills.