On August 22,2022, Abi of Timeline Frameless Shower at 2939 Van Ness Street NW 20008, [protected], came to measure for installation of a new shower door. I was told that the door would be available in 11/2 weeks and that I would be called to set up a date for installation. I was sent an on-line invoice and was requested to write a check for 50% of the price of $1755.00. I wrote a check for $877.50. but was instructed to write check to AGC Glass Contractors, 5505 Vine Street Alexandria VA 22310, [protected]. When I did not receive acknowledgement of this payment I wrote an email to remind Abi but did not hear back. This was the first signal that something was amiss.
When I did not hear from Timeless Frameless nor AGC within 2 weeks, I called and did get Abi on the phone and a date was set for delivery and installation for September 12. No one came. No one answered either phone there or at AGC Glass. I called several days in a row. I also emailed AGC. No response.
I went to Timeless Address on Van Ness Street that was listed on line the Website and was told that there is no such business located there.
Desired outcome: Please refund.