Acura of Ramsey review: Auto dealer – new vehicle lease

I am filing this complaint regarding Acura of Ramsey for misrepresenting a vehicle as “new” when it had undisclosed prior repair evidence and a prior sale/ownership history.

I leased the vehicle (VIN: 5J8TC2H52SL030782) on 10/31/2025, and it was represented and contracted as a new vehicle. However, during a minor repair on 01/12/2026, an independent body shop identified clear signs of prior repair work that could not have originated from my recent minor incident.

Additionally, the CarFax report shows the following before the date I leased the vehicle:

08/11/2025 – Vehicle Sold at Acura of Westchester

11/13/2025 – First Owner Reported by NJ Motor Vehicle Department

Vehicle classified as a Personal Lease Vehicle, not new

Multiple dealer transfers and sale listings prior to 10/31/2025

A vehicle that has already been sold, titled, and assigned a first owner cannot legally or ethically be represented as new. Leasing this vehicle to me as a new vehicle constitutes misrepresentation and deceptive business practice under the New Jersey Consumer Fraud Act (N.J.S.A. 56:8‑1 et seq.).

Despite multiple written notices and a 48‑hour deadline, the dealership has not provided any written response. During a phone call, a dealership representative stated they “did not know about the prior repair” and advised me to escalate the matter. Lack of knowledge does not relieve the dealership of responsibility under New Jersey law.

I have already opened a case with Acura Client Relations: Case #[protected].