The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Abba Bird ProductsAbusive and rude employee

B

My husband spoke to someone in their office on the phone today about
purchasing 50 lbs of Abba 1600 parakeet seed. He was told he could
come between 2 and 5 pm. Because of traffic, he and my daughter
arrived at their offices at 5:04 pm, rang the bell, and were verbally
abused by someone who remained on the phone, even though that person
was aware that 2 people were outside, ringing the bell. Among the
abuse that person screamed at my family members was something to the
effect that they should have known better than to ring the bell or to
enter the building at that particular entrance, as if my family were a
troupe of mind-readers rather than customers trying to buy products.
There was absolutely no call for screaming or verbal abuse, or for an
expectation that people coming for the first time would know the
unwritten rules of entering the building. Or that having an
appointment with your firm doesn't mean one actually has an appointment
with this firm.

Responses

  • papacopod Jan 04, 2017

    one of the worst parrot seed and other seed products bought 30lb 3500 blend after few moth my home was infested with worms and mother the seed that was using even in closed container hatched out worm moths all over my wall flying all around my house, lowest quality seed products don, t ever buy and customer service is even worse told me to go to hell was all my fault could not care i waste money had to throw out 20lb 0of parrot mix to bird pigeons in street sent mike email he said no his problem don, t stand behind his product said why did i buy 30lb and only use 10 lb in 6month since bought cause i mix with other parrot food this food is like filler won, t ever use buy again real garbage #### infested with bug who know what repet don, t ever use buy any ABBA SEED products and customer service is the worst in the world your feeding your parrot nothing but nothing buy ####

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