The complaint has been investigated and
resolved to the customer's satisfactionResolved AAA.com — will not cancel membership
resolved to the customer's satisfaction
I recently renewed my membership in aaa for one year. Soon after renewal aaa closed my local office in norcross, ga. This was a deal-breaker because i visit this office many times during the year. When i asked them to cancel my membership and refund a the pro-rated amount of my dues, they refused. They consider the $$$ theirs and will not cancel my membership or refund my membership dues. Like most insurance companies, aaa lacks good customer assistance and their policies are hostile toward its members.