Home Software & Games Review of 360 Pro

360 Pro  -  Fraud & cheating!

Author of the complaint
7:49 am
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I downloaded 360 share 2 weeks ago and mistakenly left the 'ticks in boxes 'for extras, resulting in a payment of over £60. However i didn't complete the payment process when i realized and went back to unpick boxes and submitted again resulting in a cheaper payment. However I have been charged for the more expensive first payment and not the second one which was verified. Any ideas how i can contact them, phone number etc as when i try to log in it tells me my account is unrecognized!

Any advise will be highly appreciated!

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Sep 09, 2021 5:27 am
Verified customer This comment was posted by a verified customer. Learn more

Guys, I had to request a block and a new card. They won't refund the unauthorized transaction.
I also got this message that only 1€ would be charged to unblock an e-book download.
Neither I got the book, or a single email of registration. The website was and now it doesn't even work.
They took 75€ from my account out of nowhere.

Mar 12, 2010 11:23 am

I signed up for this program believing that it was going to be a monthly charge only to find that I was charged for the full two years all at once. Once I had paid for it I was unable to use it because I couldn't get the program to open. Not only that, now I can't find their website again to demand my money back! I am pissed. I can't afford to throw 45 bucks down the drain!

Dec 14, 2009 6:05 am

It seems to be a common thread, i downloaded 360, was charged for anti malware etc even though i unticked the box, wont work at all, constantly says system is connecting, AVOID THIS COMPANY AT ALL COSTS. As i paid by debit card they are now free to take money out as often as they wish. NOT happy.

You need to contact them via the info contained on the downloading screen, (that never loads) so i am stuck. I just want a refund.

I belive that you can ask for a refund if goods are "not fit for purpose" but i would advise peolple to contact trading standards and citizens advice bureu to obtain the facts first. I f the company is registered within the uk it must have a registered trading address which can be applied for through companies house in London,

Mar 18, 2010 11:29 am

you have to go to the site they direct you to who says it is 0.99cents for the download for the licence key but when you give your credit card no they charged me 80.00 euros (£75.14) for the download whitch should be 0.99cents.

Jul 17, 2009 9:58 am

i purchased 360 pro for 2 years at 99p a month but they took over £65 .my account is non existant.i am unable to contact.i cannot download as have no starting connection. can i get my money back?

Oct 24, 2008 6:02 pm

I paid for a lifetime membership and then the site stopped working. It finaly wasn't there. When I would try to connect I would get Limewire. Also there is no contact number or site for help.

Aug 09, 2008 8:01 am

i paid for360 pro and can not download, can not get in touch with anyone to find out why i can not download and i paid for a life time membership.

Aug 16, 2007 12:00 am

Subcribed to pay £32 for 360 pro to download music it cost me £68 and have never been able to use this website as it is unavailable .. they are now trying to access my account for some more money, beware, deductions from account will be made to

Jun 21, 2007 12:00 am

After paying and installing 360 share pro, for a life time service the site is now no longer accessible.

Surely a huge scam beware of this!

Jun 20, 2007 12:00 am

As with the others who have complained, I have paid for a lifetime subscription and now cannot open the link to the program and therefore can no longer download.

Jun 13, 2007 12:00 am

Subscribed to 360pro share paid a subscription fee and when i tried to connect to the site to download tunes the site would not open. I hate to be conned out of my hard earned cash and will demand my money back. And won't give up until I get it back.

May 04, 2007 12:00 am

Download 360Music Does not work. Trying to get a refund to no avail.

Dec 14, 2009 7:32 am

ok, if you go to and contact the relevant number on the tech support page and moan enough they will reefund your money. make sure you tell them it is "not fit for purpose" and since installing you have experienced malware and trogans in your computer.

Jul 03, 2008 8:25 pm

360share will not let me in. I am a lifetime member

Mar 10, 2008 6:59 pm

Suddenly my 360 Pro stopped working 3 days ago. It did not even start. I paid for this program, worked wonderfully for more than one year but now I do not even know how or where to go to complain. Looks I am not the only one with this problem. Anybody knows better?

Jul 08, 2007 3:10 pm

It is not a scam chaps just delete from your add/remove program the " java 6 update 1 " restart computer and pro360 works... back to downloading me music catch you all later!

Jul 01, 2007 11:00 am

Scammers, WTF! I'm angry.