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Wells Fargo

420 Montgomery Street
San Francisco
United States - 94104
Customer Care
Wells Fargo & Company is an American multinational banking and financial services holding company which is headquartered in San Francisco, California, with "hubquarters" throughout the country. It is the fourth largest bank in the U.S. by assets and the largest bank by market capitalization. Wells Fargo is the second largest bank in deposits, home mortgage servicing, and debit cards. In 2011, Wells Fargo was the 23rd largest company in the United States.
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Wells Fargo Complaints & Reviews

Wells Fargo Dealer Services - Georgia, Atlanta - harrassing phone calls

Posted: 2015-07-06 by    Kenneth Ferguson
Complaint Rating:  0 % with 0 votes
This about an rude phone call I had concerning upon calling back an number that was placed to me about 8am in the morning. I previously made an payment arrangement with wells fargo concerning my vehicle that I have been behind in my payments past 47 days due. I spoke with a manager and made...

Wells Fargo Dealer Services - Unauthorization tu apply loan with w fargo

Posted: 2014-06-21 by    LETTICIA LOPEZ
Complaint Rating:  0 % with 0 votes
I will like ti report this company because wells fargo and grossinger autoplex run my credit without authorization. This cause damage to my credit and is illegal. If the employer for both companie are agree to do this is unaceptable. I report this situation because is something delicate and...

Assumption Denied - Mississippi, Philadelphia - Poor customer service

Posted: 2013-11-27 by    Chereen Henderson
Complaint Rating:  0 % with 0 votes
Chereen l. Henderson
4914 parrish street
Phiadelphia, pa. 19139
302 - 521 - 9747 cell
267 - 939 - 1556 home

Attn: wellsfargo
To whom it may concern
I and sending this letter in regards to the conversation i had...

Wells Fargo Dealer Services - Don't care about anyone but them selves

Posted: 2013-11-09 by    Gillracing
Complaint Rating:  0 % with 0 votes
Was getting behind on payments and ask to put a couple of payments to the end so I could get caught up, They said no so I got behind on a couple of payments only 2 found a place that finds someone to take over your payments within 30 days well come to find out the company was a scam,

Wells Fargo Dealer Services - Ohio, Hartville - Demeaning Service

Posted: 2013-10-14 by    HeatherP143
Complaint Rating:  100 % with 1 votes
Called Wells Fargo today to get answers to my question about refinancing my auto loan through them. I thought I would stay with them rather than find another bank for refinancing. I was able to get a loan for a vehicle through wells fargo but no refinanced! Same credit, better income yet denied!...

Wells Fargo Dealer Services - Collateral lien notification

Posted: 2013-06-21 by    Debra Jo Phillips
Complaint Rating:  13 % with 8 votes
After paying off my auto loan with Wells Fargo Dealer Services, I called customer service to request written confirmation that the collateral lein they put on my car as a condition of the loan is removed. THEY SAID THEY DO NOT PROVIDE WRITTEN PROOF THAT IT IS REMOVED. "What?", I said....

Wells Fargo Dealer Services - Harassment

Posted: 2013-02-12 by    WellsFargoHaterInMaine
Complaint Rating:  100 % with 4 votes
After my Grandmother passed away, our family was told to "continue making the payments on her car" . We offered her Death Certificate and we were told it was not needed. A year passed and our family received a phone call from a Wells Fargo Dealer Services Representative that stated...

Wells Fargo Dealer Services - Virginia - Negligance

Posted: 2013-01-29 by    Heather LS
Complaint Rating:  50 % with 2 votes
My husband and I file chapter 13 bankruptcy with the Wachovia as the lender on our truck. When big bad Wells Fargo Dealer Services bought out our loan the reported for 2 or more years 90+days late, when they have received monthly payments from my trustees office. When to address the situation...

Wells Fargo Dealer Services - Washington - RUDE EMPLOYEES

Posted: 2013-01-24 by    conniell
Complaint Rating:  67 % with 3 votes
I have had to deal with this company for 3 years now and have had enough of their harassing phone calls not just to me but to relatives! I have had to prove with receipts twice, that I am not behind on payments and yet every month I get harassing, threatening phone calls that they are gonna...

Wells Fargo Dealer Services - Unprofessional Customer Service

Posted: 2013-01-17 by    Stuart Ruark
Complaint Rating:  100 % with 3 votes
This complaint is against Tonya, Account Manager, and her Supervisor (name unknown) with Wells Fargo Dealer Services. Tonya is so harrassing and unprofessional in her approach to customers it is just astounding. She threatens her callers and really needs to find a new job where she can be rude...

Wells Fargo Dealer Services - Illinois - Liars and crooks

Posted: 2012-12-29 by    rickdeb926
Complaint Rating:  67 % with 3 votes
Where do I begin. Wells Fargo took over our loan in 2009. That year my wife and I were forced to file a chapter 13. We reaffirmed our car and the court trustee made the payments. Because of this, the trustee doubled our payment to them each month. Wells Fargo agreed to reduce our interest rate...

Wells Fargo Dealer Services title group - North Carolina, Winterville - never received payoff loan title

Posted: 2012-11-30 by    John PD
Complaint Rating:  0 % with 0 votes
I paid off my auto loan with Wells Fargo Dealer Services 7/24/2012. However, I was told by a Wells Fargo dealer service title group department that it would take a couple of weeks to receive my title. Two monthes go by and I called back ( 9/30/2012) for the title to my truck. They gave me basically...

Wells Fargo Dealer Services - Horrible regardless credit rating

Posted: 2012-11-26 by    Unhappy Florida 2012
Complaint Rating:  0 % with 1 votes
I have good credit, so I could (in theory) get a car loan. However, it doesn’t really matter how you get them as your lien holder, these people are the definition of runaround. I sincerely believe that Wells Fargo Dealer Services does not need or want your business (once they have it that...

Wells Fargo Dealer Services - Connecticut - Over Charging fees

Posted: 2012-11-05 by    bigchaseusmc
Complaint Rating:  80 % with 5 votes
I recently noticed $238.80 of fees on my last statement I called WFDS and was told they were for late fees. We had an issue in April when they switch from Wells Fargo Auto Finance to Wells Fargo Dears Service and the fees were adjusted as of April there were no fees. SO I was shocked to see...

Wells Fargo Dealer Services - Won't defer payment

Posted: 2012-09-24 by    Jaunerose
Complaint Rating:  29 % with 14 votes
I asked for a deferment due to moving my daughter from TX to TENN due to her having Rheumatoid Arthritis and she had to quit working and file for disability...Also I've been out hundreds of dollars for medicines until she got approved for medicare! These reasons did not fall in their guidelines...

Wells Fargo Dealer Services - North Carolina - Unauthorized withdrawl of money

Posted: 2012-09-07 by    ccrusoe
Complaint Rating:  100 % with 1 votes
On 8/31 I went to trade my car in, we had to call WFDS for a payoff. The girl told me that they could not give that to me until I made my payment. I told her that I was sitting in the car dealership and that if the deal did not go thru, I would call them back to make the payment. The salesman...

Wells Fargo Dealer Services - California, Irvine - Car Loan

Posted: 2012-08-28 by    Shirley Ann Davey
Complaint Rating:  50 % with 4 votes
I purchased a vehicle which I financed through Wells Fargo Dealer Services. With $3400 remaining on the loan, the car engine blew up while driving to work. I called Wells Fargo Dealer Services and told them the location of the vehicle. They told me they would get someone to pick the car up....

Wells Fargo Dealer Services - North Carolina, Winterville - Car Title

Posted: 2012-07-03 by    Virginia A. Stone
Complaint Rating:  100 % with 4 votes
I received a letter dated June 9, 2012 from Wells Fargo Dealer Services advising me that my loan was paid in full and the car Title would be mailed to my address. As of July 3, 2012 I have not received my car Title. I telephoned customer service on June 27th at 800-289-8004 which is just their...

Wells Fargo Dealer Services - Stay Away for a car loan

Posted: 2012-06-29 by    gatortracks
Complaint Rating:  50 % with 2 votes
"How are we going to pay the rest of the car payment let alone, rent, gas, elect..and food?"

Pawn more of your shit, hook or crook....

Wells Fargo Dealer Services - Illegal repossession

Posted: 2012-06-29 by    jmcgrainer
Complaint Rating:  88 % with 8 votes
My husband financed a car through Wells Fargo in December 2010. Up until our move in October, we paid more than the minimum monthly payment. In the upheaval of moving, we missed two months' payments, and without warning, Wells Fargo repossessed our car. We paid the fees and got it back,...


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