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Wells Fargo Customer Care Service

Wells Fargo

420 Montgomery Street
San Francisco
California
United States - 94104

Customer Support Phone Numbers

Phone:
+1 (800) 869 3557(General Banking) 4 27
+1 (800) 956 4442(Online and Mobile Banking) 2 3
+1 (800) 642 4720(Lost / Stolen Credit Card) 0 2
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Wells Fargo Complaints & Reviews

Wells Fargo / Debit card fraud

Jk
jk brown on Dec 7, 2016
I reported $2400 worth of fraudulent charges to WF the day after Thanksgiving (I waited on hold for 65 minutes to do so). Nothing was done nor was I contacted after 7 days so I called back. This time I was on hold for 75 minutes. The "banker" who took my call was extremely rude and would...

Wells Fargo / Rude Customer Service

Te
Terry Letz on Dec 7, 2016
Casper, WY Downtown location. The teller at the drive up window(Mary) refused to change out a hundred dollar bill because I am not a signer on the business account. I told her to do it on my personal account, she took my acct number and then immediately told me she couldn't do it. So I...

Wells Fargo / Rude treatment

Dr
Dr Michael D Jones on Nov 28, 2016
Nov. 28, 2016. Long wait times on the phone and tossed around different departments. Finally, getting a person in the "correct" area, I was spoken to indifferently rudely by Crystal. Calling back to the complaint department, I received the same run-around again. Finally, again, getting to a...

Wells Fargo / 3 months and still haven't closed

Th
Thin Gryl on Nov 22, 2016
3 months ago we applied for a home loan and were pre approved. 3 months later and we still haven't closed. They keep requesting the same information over and over again. I have faxed bank statements 3 times. They have had us complete 3 different "addendums" to the purchase agreement, each...

Wachovia Bank Baltimore, MD. / Managerial staff harassment issues

Jo
Joseph M. Melton, Jr. on Nov 9, 2016
As a result of constant harassment while employed at Wachovia Bank to acquire and make accounts, I was taken to North Hospital on two occassions for chest pains and recommended that I terminate my employment because of the stress. My medical doctor (Dr. Miller) also recommended the same. I...

Wells Fargo Modification / Loan modification

Sa
Sandra Keyes on Nov 8, 2016
I have been working with wells fargo for months on submitting an application for a loan modification. I have submitted the same documents over and over and over. My home preservation specialist is never available. I call every single day to inquire, never never can i speak to her. I speak to a...

Wells Fargo / Banking

Fr
Fren808 on Oct 27, 2016
So I just literally walk in and went to the teller and ask me what I needed and I told her I need some paper to be notarized and pointed me to go to another teller as I walked through the other teller she asked me again what do I need and I said I need some paper to be notarized and the...

Wells Fargo / Manager & guard

Ro
Robinson W on Oct 26, 2016
I am a Veitnam vet I worked as a security arm guard for a lot of years, lately I did some banking at Wells Fargo at store #0006735, I feel very uncomfortable in your bank, I don't have an account there. I have PTSD and some times I flich, especially when I feel uncomfortable, I feel...

Well Fargo / Unauthorized removal of funds

Cr
Craig Alford on Oct 19, 2016
I have been trying to resolve an issue for since March of 2016 i which i electronically deposited a check that was (as far as we can tell ) stolen from my office desk and redeposited 2 days afterwords. we think to a check cashing facility that banks at bank of america. when bank of america...

Wells Fargo / Brokerage fee but I don't have anything in their brokerage

St
Steve1077 on Oct 4, 2016
I was charged a $155 Brokerage fee but I closed that account several years and moved the assets. Never had a fee when I had a Brokerage account and no fees until 9/10/16. I went to a local branch(account had originated out of state many years ago) and the Brokerage rep. looked up my...

Wells Fargo / Inquiry from willie stephenson

Wi
Willie Stephenson on Oct 4, 2016
I been trying to work with Wells Fargo since 2009. They force me into bankruptcy to save my home. I was never late with a payment until the economy went bad. Being a small business owner, I used the house as collateral to finance a large construction project. All construction came to a...

Wells Fargo / Open 3 accounts for money laundering with obvious fake poa

Ba
Barry Vincent Lanza on Sep 22, 2016
I have attachments and proof but i need an email address to attach to Read below Wells fargo created false accounts for money laundering. In their culture of fake accounts and fake poa's, i have enough to make them beg to settle. They have been hiding from me for a decade as wells fargo...

Wells Fargo Home Mortgage / Appraisal

Ka
KAmos911 on Sep 15, 2016
Avoid this mortgage company! Bad enough Wells Fargo is in the midst of a scandal but it turns out they use Sterling Appraisal Group to appraise properties, this appraisal group is involved in a felony federal tax evasion arrest! Simply Google this appraisal company! Why would these people...

Wells Fargo / Fees

Gy
Gyg on Sep 10, 2016
Wells Fargo is now charging $3.00 for check images fees for viewing online. When you go to your online account and you click view to see a check you are now being charged $3.00 monthly fee. What's next? Charge for viewing your statement. This is so wrong. I thought the purpose for...

Wells Fargo / My mortgage

Vm
Vms1 on Sep 7, 2016
Sent from my iPad Begin forwarded message: From: V9BALL@aol.com Date: September 29, 2015 at 4:24:15 PM EDT To: V9BALL@aol.com Subject: Fwd: Looking to take on Wells Hi, I have been a victim of fraud. Back in Nov. of 2010 I received a phone call from Wachovia about refinancing my...

Wells Fargo Dealer Services / Auto loan

St
S T on Aug 12, 2016
I purchased a car over the weekend. I did the loan, signed all papers and left the dealer with a car. On Monday when i got a call from the WF Dealer they told me that they "know" and "assume" that my daughter is going to drive the car and that they can not do the loan anymore. No where...

Wells Fargo / Home mortgage

St
Steve Shuck on Aug 10, 2016
I was looking to refinance my Home, I have banked at Wells Fargo for about 30 years. I inquired at a couple different banking institutions, Wells Fargo insisted on getting the Appraisal Fee up front, Well we went with another Bank that offered a much lower rate, called Wells Fargo and...

Wells Fargo / Hold on checks

Ka
Kayla Randall Howell on Aug 6, 2016
I am a new customer and opened 5 accounts with Wells Fargo last week. I went to make my first paycheck deposit at the ATM on a Thursday (8-4-16). Come to find out they have placed a hold on my paycheck until (8-15-16) That is almost two weeks with no income. They did however put a small...

Wells Fargo / Stolen credit card payment from scroll

Co
conniewoods47 on Jul 5, 2016
I paid my credit card payment with bill pay at wells fargo to merric bank for 50.00 and Josh Oneail at Wells Fargo bragged about making me struggle and I want be paid 200.00 cash in sevice charge for interest and actual pay out and time of thought and struggle. I heard about them laughing...

Wells Fargo / Horrible Customer Service

Ke
kelseyogg on Jun 30, 2016
To whom it may concern, On June 30, 2016, I had one of the worst customer service experiences today at a Wells Fargo location in Austin, TX. The address of this particular bank is 2028 E Ben White Blvd. I arrived at the bank around 11:05 or 11:10 (if memory serves me correctly). I added my...

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