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Wells Fargo Customer Care Service

Wells Fargo

420 Montgomery Street
San Francisco
United States - 94104

Customer Support Phone Numbers

+1 800 869 3557(General Banking) 0 0
+1 800 956 4442(Online and Mobile Banking) 0 0
+1 800 642 4720(Lost / Stolen Credit Card) 0 0
Emergency Contacts

Wells Fargo Home Mortgage
+1 888 818 9147
+1 515 213 7700

Home Equity
+1 888 667 6059

Personal Credit Management

Wells Fargo Complaints & Reviews

Wells Fargo / Mortgage refinance loan

Cynical Soldier on Jan 14, 2017
My name is kenneth l. Davis. My current home loan is with wells fargo: acct# 0214260747. I retired from the us air force in 2003 and started working for the tulalip tribes in 2008. My employee retirement plan, from tulalip tribes of washington, is also with wells fargo. On sep 8th, 2016...

Wells Fargo / Mortgage refinance

Kaye Maughan Adamson on Jan 9, 2017
Dear wells fargo, Since we contacted wells fargo about our complaint with the mortgage refinance, we have been promised many times that the issue would be resolved in a timely manner. It has been several months and it seems that every week we receive a letter from the customer care and...

Wells Fargo / Bank teller

Sandra Leone on Jan 7, 2017
This is the branch at brassfield in greensboro nc. I have been banking with wachovia since 1980s and have never been talked to the way I was on jan 6 around 1pm. Old black lady with glasses drive up teller very nasty. Scolded me for giving her a deposit slip when I wanted a withdrawal. My...

Wells Fargo / Online business banking

magnumsat on Jan 6, 2017
For the second day in a row I have been locked out of my account! Nobody can tell me why, and the "bankers", get relly nasty if you refuse to give your social security #! As I explained, I will not give my whole # on a cell phone. I went round and around with your people yesterday for over...

Wells Fargo / Account closing

Janna C on Jan 5, 2017
My mother died leaving me the executor of her will and estate on 10-15-16. I went to the branch in south Fort Worth TX. I was told that the account was locked because of fraudulent online activity. They told me I would have to go to court and have the court assign me as executor of the...

Wells Fargo / Reversal of legitimate charge - account number 8091424617

casrewis on Dec 22, 2016
In the beginning of 2013 I was added to the above referenced account and was solely in charge of running, with the intent of purchasing the business associated with said account. You will see that all checks and credit card transactions were done by me, Brian Rewis. In October 2016, we...

Wells Fargo / Rude customer service rep / overdraft fees

Skimsey on Dec 21, 2016
On December 20th, the morning of my birthday I woke up to being negative almost $300 in my account. Obviously this did not start my birthday well. I am not stating that this isn't my fault, but I called in simply asking for the 4 overdraft fees that had occurred to be waived. Not one of...

Wells Fargo / Debit card fraud

jk brown on Dec 7, 2016
I reported $2400 worth of fraudulent charges to WF the day after Thanksgiving (I waited on hold for 65 minutes to do so). Nothing was done nor was I contacted after 7 days so I called back. This time I was on hold for 75 minutes. The "banker" who took my call was extremely rude and would...

Wells Fargo / Rude customer service

Terry Letz on Dec 7, 2016
Casper, WY Downtown location. The teller at the drive up window(Mary) refused to change out a hundred dollar bill because I am not a signer on the business account. I told her to do it on my personal account, she took my acct number and then immediately told me she couldn't do it. So I...

Wells Fargo / Rude treatment

Dr Michael D Jones on Nov 28, 2016
Nov. 28, 2016. Long wait times on the phone and tossed around different departments. Finally, getting a person in the "correct" area, I was spoken to indifferently rudely by Crystal. Calling back to the complaint department, I received the same run-around again. Finally, again, getting to a...

Wells Fargo / 3 months and still haven't closed

Thin Gryl on Nov 22, 2016
3 months ago we applied for a home loan and were pre approved. 3 months later and we still haven't closed. They keep requesting the same information over and over again. I have faxed bank statements 3 times. They have had us complete 3 different "addendums" to the purchase agreement, each...

Wachovia Bank Baltimore, MD. / Managerial staff harassment issues

Joseph M. Melton, Jr. on Nov 9, 2016
As a result of constant harassment while employed at Wachovia Bank to acquire and make accounts, I was taken to North Hospital on two occassions for chest pains and recommended that I terminate my employment because of the stress. My medical doctor (Dr. Miller) also recommended the same. I...

Wells Fargo Modification / Loan modification

Sandra Keyes on Nov 8, 2016
I have been working with wells fargo for months on submitting an application for a loan modification. I have submitted the same documents over and over and over. My home preservation specialist is never available. I call every single day to inquire, never never can i speak to her. I speak to a...

Wells Fargo / Banking

Fren808 on Oct 27, 2016
So I just literally walk in and went to the teller and ask me what I needed and I told her I need some paper to be notarized and pointed me to go to another teller as I walked through the other teller she asked me again what do I need and I said I need some paper to be notarized and the...

Wells Fargo / Manager & guard

Robinson W on Oct 26, 2016
I am a Veitnam vet I worked as a security arm guard for a lot of years, lately I did some banking at Wells Fargo at store #0006735, I feel very uncomfortable in your bank, I don't have an account there. I have PTSD and some times I flich, especially when I feel uncomfortable, I feel...

Well Fargo / Unauthorized removal of funds

Craig Alford on Oct 19, 2016
I have been trying to resolve an issue for since March of 2016 i which i electronically deposited a check that was (as far as we can tell ) stolen from my office desk and redeposited 2 days afterwords. we think to a check cashing facility that banks at bank of america. when bank of america...

Wells Fargo / Brokerage fee but I don't have anything in their brokerage

Steve1077 on Oct 4, 2016
I was charged a $155 Brokerage fee but I closed that account several years and moved the assets. Never had a fee when I had a Brokerage account and no fees until 9/10/16. I went to a local branch(account had originated out of state many years ago) and the Brokerage rep. looked up my...

Wells Fargo / Inquiry from willie stephenson

Willie Stephenson on Oct 4, 2016
I been trying to work with Wells Fargo since 2009. They force me into bankruptcy to save my home. I was never late with a payment until the economy went bad. Being a small business owner, I used the house as collateral to finance a large construction project. All construction came to a...

Wells Fargo / Open 3 accounts for money laundering with obvious fake poa

Barry Vincent Lanza on Sep 22, 2016
I have attachments and proof but i need an email address to attach to Read below Wells fargo created false accounts for money laundering. In their culture of fake accounts and fake poa's, i have enough to make them beg to settle. They have been hiding from me for a decade as wells fargo...

Wells Fargo Home Mortgage / Appraisal

KAmos911 on Sep 15, 2016
Avoid this mortgage company! Bad enough Wells Fargo is in the midst of a scandal but it turns out they use Sterling Appraisal Group to appraise properties, this appraisal group is involved in a felony federal tax evasion arrest! Simply Google this appraisal company! Why would these people...

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