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Wells Fargo

Wells Fargo

420 Montgomery Street
San Francisco
United States - 94104
Customer Care
1 800 869 3557
1 800 642 4720
1 800 956 4442
Additional Contact Information

Wells Fargo PMA® Package:
1 800 378 0575

Destination® IRA:
1 800 237 8472

Express Send® Service:
1 800 556 0605

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Wells Fargo Complaints & Reviews

Wells Fargo - Fraud

Posted: 2015-09-08 by    Phil Anton
Complaint Rating:  0 % with 0 votes
My name is Phil Anton, I've banked w/ Wells for over 20 yrs without issue. 3-4 months ago I made an online purchase to try a product free of charge if I paid the shipping which I did. I am a highly educated Rutgers graduate and now scams and how they put you on auto purchases and such so...

Wells Fargo Dealer Services - California, San Bernardino - Poor Customer service

Posted: 2015-09-03 by    Reviewer17323
Complaint Rating:  0 % with 0 votes
Every month when we mail our car payment in, you always say we're late, and we're not.This happens all the time.If they continue to add late charges, I will turn this over to BBB, whete I am employed.Your C S team are very rude too, and should have better phone skills.If I hear nothing about...

Wells Fargo Advisors - Arizona, Phoenix - Lost money quickly

Posted: 2015-08-30 by    Reviewer24196
Complaint Rating:  0 % with 0 votes
2014-right after receiving my funds for conservative investments and being told that I was 'risk-adverse', they quickly lost over $3000.00 when certain funds took a nose-dive. The so-called experts told me they had 'no idea' why the account dived the way it did.
I would have been better...

Wells Fargo - Refuseing to return my money

Posted: 2015-08-27 by    Darlene Marvin
Complaint Rating:  0 % with 0 votes
Hi my name is Chad Marvin and Wells Fargo will not give me my federal income tax refund. They have had my money and held my money and even placed my money in a dead account has charged my fees for activity that was do to fraudulent activity. They closed out my first account with out notifying...

Wells Fargo Advisors - Poor Service - can't compete with other discount brokers on price, service, features

Posted: 2015-08-26 by    dcortez
Complaint Rating:  0 % with 0 votes
The brokerage arm of Wells Fargo fails to compete with other discount brokers in many ways. I have substantial investiments with Wells Fargo Advisors, a home mortgage and a checking account.

Two recent problems.

1. when you call 1 800 Brokers you wait a long time...

Wells Fargo - Alabama, jacksonville - Bad customer service i,e does not protect your money

Posted: 2015-08-21 by    Lepoleon Spikes
Complaint Rating:  0 % with 0 votes
I have had the worst customer no-service experience ever from CSR Crystal employee id 73040 on Aug 21, 2015 at approx 7:00 pm. She was very argumentative and wanted to talk over me every time I tried to form a sentence, she did not want to listen to the problem about the fraud that Wells Fargo...

Wells Fargo Auto - Maryland, Westminster - Auto Credit Account

Posted: 2015-08-07 by    Pam Barrett Hamburg
Complaint Rating:  0 % with 0 votes
I obtained a car financing thru Wells Fargo in 2014. In December of 2014 I paid $8000 toward that debt. I was not informed that I also had to make the December payment, in spite of the $8, 000 I paid. This got straightened out in January of 2015. I have paid on time, ahead of time, and more...

Wells Fargo - Florida, Key Largo - Secured CC Deposit Not Returned

Posted: 2015-07-31 by    FrustratedinFla
Complaint Rating:  0 % with 0 votes
I was approached about obtaining a secured credit card while banking at my local branch. No, I did not inquire about the card, I was only making a checking deposit. The card wasn't even to me yet when I decided not to obtain it. In the local branch, I was told that it was already being...

Wells Fargo Dealer Services - Georgia, Atlanta - harrassing phone calls

Posted: 2015-07-06 by    Kenneth Ferguson
Complaint Rating:  0 % with 0 votes
This about an rude phone call I had concerning upon calling back an number that was placed to me about 8am in the morning. I previously made an payment arrangement with wells fargo concerning my vehicle that I have been behind in my payments past 47 days due. I spoke with a manager and made...

Wells Fargo Advisors - fraud/theft

Posted: 2015-06-06 by    cj walker
Complaint Rating:  100 % with 1 votes
Opened an investment account with Wells Fargo Advisors to invest in a mutual fund to help pay for a child's college education. Sent them a check and bought shares in Growth Fund of America Class A. I never received a statement from them and when I called to ask why they claimed I had abandoned...

Wells Fargo Home Loans - Loan Modification

Posted: 2015-06-02 by    EMSR
Complaint Rating:  0 % with 0 votes
After purchasing my home in 2013 I had employment breaks and requested a loan modification. I have sent in monthly payments only to have them returned, I have applied for multiple reviews only to be denied. Not once in two years has Wells Fargo approved any requests even when I had $18, 000...

Wells Fargo - Credit Card over

Posted: 2015-05-15 by    Fredrick Jordan
Complaint Rating:  0 % with 0 votes
On 5/5/2015, I received an email from WF that my attempted transfer of $2, 588 did not go through. After calling the other institution, I found out it was rejected because of a recent deposit had not cleared. OK no problem, so I thought. I then called WF 800 number and explained why the payment...

Wells Fargo - They lost my $3000 deposit

Posted: 2015-05-06 by    icecee52
Complaint Rating:  100 % with 1 votes
Wells Fargo is at fault for my family going without the only money I get each month. I did things the way I always have, went through the drive through as I have my grandson with me. I deposit my monthly $3000.00 check and usually I have no problem. I deposit do my bills and mail them out. Well...

Wells Fargo Advisors - removing stocks w/o notification

Posted: 2015-04-27 by    Katgar
Complaint Rating:  0 % with 0 votes
Removed stocks w/o notification on 4/22/15. Would not have know had we not checked our accounts on line. What gives them right to go into my account & my sister's and remove stocks . Had to spend hours on the phone & web trying to get the facts as to who & why this happened. We know why,...

Wells Fargo - Unprofessional

Posted: 2015-03-27 by    JJPinto
Complaint Rating:  0 % with 0 votes
Wells fargo has the worst people I have ever dealt with. I was late 2 payments but I called them and let them know it was late and told them I made the full late payments, I even asked them if everything was squared away and they had the audacity to say yes however, the next day they repoed...

Wells Fargo Credit Card - 3 weeks worth of harassing phone calls & texts

Posted: 2015-03-04 by    Meredith H. Messmer
Complaint Rating:  0 % with 0 votes
On February 3, 2015, I was assigned a new phone number from Consumer Cellular. The phone number is (404)483-4590. Since February 3, I have been inundated with robo phone calls and text messages. I finally called back Wells Fargo Credit Card Services last week, I spoke to two different reps and...

Wells Fargo - California, Orange - Deposit Holds

Posted: 2015-02-13 by    nascar3714
Complaint Rating:  0 % with 0 votes
I have been a member of Wells Fargo Bank for about a year. I noticed that when I make deposits, there would be a hold placed on the money. They would use different excuses each time. Some holds would be two to three days, and the most recent 10days.

On the recent deposit, I received...

Wells Fargo - Wells Fargo Fees

Posted: 2015-02-13 by    Wilso
Complaint Rating:  0 % with 0 votes
I am an Australian who opened a Debit Card account with Wells Fargo some 12 moths ago for when travelling to the USA, I have noticed in the past 5 months they have started charging me a $30 monthly account fee. I have checked the paperwork and online and there is nothing stated about this charge....

Wells Fargo - QBE Insurance

Posted: 2015-02-11 by    Jerry Fooks
Complaint Rating:  100 % with 1 votes
I have a car loan with Wells Fargo. They claimed I didn't have insurance when I bought the car so they added a premium to my loan without my permission. I showed them proof of insurance so they stopped charging me the extra 140.00 a month. I received a notice stating that I owe 724.28 because...

Wells Fargo Bank - do not respond to mail

Posted: 2015-01-30 by    Michele Thorsen
Complaint Rating:  0 % with 0 votes
I receive my pension from France from the Wells Fargo Bank in Philadelphia. I never receive October 2014 so I send them a letter a month for the 3 next months and I never received an answer. From the checks they send me it's very difficult to find any information about this bank like phone...

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