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Bank of America Logo

Bank of America

100 North Tryon Street Charlotte,
Charlotte
North Carolina
United States - 28255
Customer Care
Phone:704-3866699
Mobile:704-3865681
 
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Bank of America Complaints & Reviews

Bank Of America Home Loans - fraud

Posted: 2015-04-08 by    Lizzymarie
Complaint Rating:  0 % with 0 votes
On March 24th 2015 I went to draw money from the ATM, I had no money in my savings, I checked my checking account and it was -$157.00 I didn't know what happened, having hundreds of dollars in my bank account hours earlier and now reduced to being in the negative at my credit union. I called...
Complaint comments Comments Complaint country United States Complaint category Scam & Fake Checks

Bank Of America Visa - BofA sides with fraudulent merchant instead of their customer

Posted: 2015-03-19 by    maineresident
Complaint Rating:  0 % with 0 votes
I am being charged for over $500 for two lobster rolls and three ice teas at the former establishment, Bartley's Dockside Dining in Kennebunkport. Bank of America will not decline the fraudulent charge because I did not retain my receipt from the lunch in October. The restaurant, which...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Bank Of America - New Jersey, Jersey City - charged 39.99 a month for shopping discounts

Posted: 2014-12-03 by    cheryl318
Complaint Rating:  0 % with 0 votes
I called my bank of america card at 18662134074 to check balance but kept being directed to speak to a representative because I was chosen to receive 100$ on my card for shopping at major stores such as walmart target home goods etc I said ok but I just want to know my balance he asked me for...
Complaint comments Comments Complaint country United States, New Jersey, Jersey City Complaint category Clothing, Shoes & Acc

Bank Of America - Texas, Murphy - POOR SERVICE

Posted: 2014-09-23 by    bankofamericabites
Complaint Rating:  100 % with 1 votes
My wife and I recently went to the Bank of America branch in Murphy, TX on FM 544. I want to file a formal complaint against the Assistant manager, Anayeli Cigarroa, and the branch manager. They refused to provide quality customer service and were both quite rude. Anayeli Cigarroa is apparently...
Complaint comments Comments Complaint country United States, Texas, Murphy Complaint category Banks

Bank Of America Home Loans - Loan modification

Posted: 2014-07-06 by    Glenn Hanson
Complaint Rating:  0 % with 0 votes
I have been requesting a home loan modification since 2011. I was told by bank of America to contact an agency locally that could help me obtain the proper paperwork to do so as well as help me fill it out and make sure that I had all required documents to send in for the request. I did so and...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Bank Of America - mishandling account and this mishandling has effective my credit

Posted: 2014-06-28 by    yvonne m watson
Complaint Rating:  0 % with 0 votes
I was diagnosed with breast cancer sep 2013. My home loan is with bank of america. I contacted them to see if they could forgive my loan payment for six months. I completed all kind of forms and dealt with representatives from co. n caroline, simi valley asking for the same information. i had...
Complaint comments Comments Complaint country United States Complaint category Credit Report Websites

Bank Of America - Home loan modification / foreclosed

Posted: 2014-06-04 by    boa_NOT_TODAY
Complaint Rating:  100 % with 1 votes
I have been working with bob baer w / boa. I filled out every single packet they sent, every single piece of paper, and i have recording after recording of him agreeing over and over to our loan modifications. We in fact ask him on the phone over and over to repeat that he is agreeing to this...
Complaint comments Comments Complaint country United States Complaint category Loans

Bank Of America - Texas, Fort Worth - Home loan modification scam

Posted: 2014-04-20 by    starblueeyes
Complaint Rating:  100 % with 1 votes
January 2014 I applied for a home loan modification with Bank Of America to try to get my mortgage payments lowered. I got behind on my bills and I knew I would NOT qualify to refinance. They had me fax, mail, and fax documents while the entire time they were assuring me that things look "really...
Complaint comments Comments Complaint country United States, Texas, Fort Worth Complaint category Mortgage Companies

Bank Of America - Partial land release

Posted: 2014-03-31 by    JohnTerri
Complaint Rating:  0 % with 0 votes
I have been attempting to obtain a partial land release. We have 40 acres and want to sell 35 of the farm land. We have an equity loan with Bank of America and need them to authorize a release and tell us what requirements we must meet to do so. Our primary mortgage holder (Citicorp) has authorized...
Complaint comments Comments Complaint country United States Complaint category Banks

Bank Of America - Make home affordable program

Posted: 2014-03-28 by    sjarcher
Complaint Rating:  100 % with 1 votes
We applied for the making home affordable program. What a night mare. We applied over 2 1/2 years ago, still at step one. We have sent the paperwork the same paperwork over and over again. Won't let us talk to a supervisor. We have some case worker that calls every 7 days to say it is in...
Complaint comments Comments Complaint country United States Complaint category Loans

Bank Of America - Customer service messed up my account

Posted: 2014-03-24 by    adrianlaw74
Complaint Rating:  0 % with 0 votes
Jan 2013 my account information got compromised and a customer service rep closed my account and did not reopen my account correctly. . Since then my new account was not put back like my original account. I have fought with reps over the phone to fix my account. Every time notes are not annotated...
Complaint comments Comments Complaint country United States Complaint category Banks

Bank Of America - Unscrupulous business practices

Posted: 2014-03-14 by    Bob Suchyta
Complaint Rating:  0 % with 0 votes
We had a pipe burst the Sunday before Thanksgiving, 2013. AAA handled the
insurance end, and was so poor that we had to hire a public adjuster to force
them to pay for the damages. Of course, as holder of our mortgage (originally
through Countrywide), BofA was
listed...
Complaint comments Comments Complaint country United States Complaint category Banks

Bank Of America Credit Card - North Carolina, Rougemont - credit card declined

Posted: 2014-02-13 by    Cecil Frost
Complaint Rating:  0 % with 0 votes
I live in North Carolina. My card was declined in Tennessee (an adjacent state) because BOA decided I was "out of my area". I called and told BOA that I was going to be traveling cross-country and in Mexico. They agreed to let me out of my playpen. On the 6th day in Mexico my card...
Complaint comments Comments Complaint country United States, North Carolina, Rougemont Complaint category Banks

Bank Of America - Card "declined"

Posted: 2014-02-13 by    Cecil Frost
Complaint Rating:  0 % with 0 votes
I live in North Carolina. My card was declined in Tennessee (an adjacent state) because BOA decided I was "out of my area". I called and told BOA that I was going to be traveling cross-country and in Mexico. They agreed to let me out of my playpen. On the 6th day in Mexico my card...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Bank Of America - international wire transfer

Posted: 2014-01-22 by    BofAripoff
Complaint Rating:  0 % with 0 votes
Bank of America steals money from every international wire transfer they process for their account holders. The way the scam works is that they do not conduct international wire transfers in dollars. They convert the dollars into the foreign currency at a very unfavorable rate for the account...
Complaint comments Comments Complaint country United States Complaint category Banks

Countrywide / Bank Of America - Refinance

Posted: 2014-01-14 by    Brian C. Santos
Complaint Rating:  0 % with 0 votes
I was solicited by Countrywide continuously, to refinance my mortgage loan back in 2007. I had a very high rate at the time of about 9.8 %. I finally agreed, and 2 land surveyors came to my house and re-measured the property and on my next mortgage statement I was charged title search fee, paperwork,...
Complaint comments Comments Complaint country United States Complaint category Banks

Bank Of America - closed my account

Posted: 2013-12-22 by    josiep33
Complaint Rating:  0 % with 0 votes
on 12/17/2012 deposited a ck for my sale of hottub. just to be sure i waited for it to clear to release my item.
when it did not clear i called the bank they told me the check was fake and closed my account.
They did not give me the funds so I asked if I could open a new one since...
Complaint comments Comments Complaint country United States Complaint category Banks

Bank Of America - Identity Theft internal employee theft other employees covering up the fraud

Posted: 2013-12-03 by    Traci C
Complaint Rating:  0 % with 0 votes
I started conducting business with the Middletown, Ri branch in August. Since then I have had thousands on top of thousands of dollars stolen in fake ACH debits, deposits that have gone missing erroneous withdrawls and more. I have brought this to the attention of the executive offices and the...
Complaint comments Comments Complaint country United States Complaint category Banks

Bank Of America - Hold payments out/don't apply to account

Posted: 2013-11-14 by    Tiper
Complaint Rating:  100 % with 2 votes
Ever since Bank of America took over Countrywide they have been holding our payments out and now say we are 26 payments behind. I have proof we are not that far behind. The statements they send show something called miscellaneous in which they refuse to explain. All my payments are showing In...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Bank Of America - Oregon - Bank Card

Posted: 2013-10-12 by    Biz 101
Complaint Rating:  0 % with 0 votes
A simple request to BofA customer service personnel to update the soon to expire business credit card with a new expiration date has turned into a nightmare. The first card arrived 7-10 business days with the old expiration date. Called customer service. Many apologies, promised to overnight...
Complaint comments Comments Complaint country United States, Oregon Complaint category Credit Cards

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