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Walgreens

Walgreen Co.

1419 Lake Cook Rd.
MS #L390

Deerfield
Illinois
United States - 60015
Customer Care
Work days:
Mon9 AM - 6 PM
Tue9 AM - 6 PM
Wed9 AM - 6 PM
Thu9 AM - 6 PM
Fri9 AM - 6 PM
SatClosed
SunClosed
Additional Email ID
socialmedia@walgreens.com
 
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Walgreens Complaints & Reviews

Walgreens - Colorado, Denver / cost of medicines

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Reviewer64590 on 2016-02-10
I had been using Walgreens with my old insurer - Humana/Medicare. My copay was quite low at around the $2 range for a drug. I changed insurance to United/Medicare and due to the change in Medicare laws, now had to fulfill a pretty hefty copay for the year. In January, got my new prescript...

Walgreens - New York, Garden City / Chased out of store

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Suingforall on 2016-02-06
I am a 60 year old man. When I complained about a 20 minute wait on line while one cash register was open and numerous employees were standing around, the assistant manager literally chased me out of the store, waving his hands at me like one would shoo a dog while screaming "get out of my...

Walgreens Pharmacy - Washington, Enumclaw / Tamsulosin .4 mg

Dr
Dr Charles on 2016-01-22
Walgreens (1/22/16) My issue with Walgreens isn't complicated. On 1/18/16, I got a prescription of Tamsulosin filled at the Enumclaw, WA, Walgreens. I picked up the Tamsulosin at the pharmacy counter. I examined the contents. I found the pharmacy gave me 90 pills instead of 180 which the...

Walgreens - New Jersey, Linden / Prescription

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Reviewer88370 on 2016-01-18
Hi my name is Matthew I have been filling prescriptions with Walgreen's since I was a kid I recently got into an accident and was giving oxcodone after filling it there a couple times it was fine then one day I got a different pharmacist and he denied my prescription he said he didn't have...

Walgreens - Florida, Lakeland / Photo

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Reviewer30432 on 2016-01-13
I went in and uploaded photos to be put onto a CD and was told it would be ready 2 hours later at 10:35pm, I come back at 11:00pm and still not done and was told he would start doing them then, but would take a while. No accountability. I will go to CVS next time

Walgreens - Massachusetts, Chicopee / Gift Cards - Ripped me off!!!

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Reviewer49673 on 2015-12-22
I purchased two dunkin donuts gift cards on 12/22/15. I got home to attach the gift cards to the receipts and noticed that the numbers on the back on my cards did not match the numbers on the receipts. I went back to the store and Megan said there was nothing they could do to rectify thi...

Walgreens - Tennessee, Spring Hill / Perscriptions NOT being Filled

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Curt Wedaman on 2015-12-12
I have been treated bad by a specific Pharmacist, a Asian man, and his name is Manley. He has filled my prescriptions a lot, then 1 month, my doctor knew I had a bad month and put on my prescription to fill today, and it was a day early, on day 29. He filled it and gave me the run around...

Walgreens / Pharmacy/management reluctance to provide a timely customer telephone answering service

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Reviewer82116 on 2015-11-25
Chronic telephone disservice to a long time pharmacy customer like me who had on several occasions in the past and most recently today around noonish.I followed automated instructions to reach pharmacy to enquire about the prescription status.After many minutes and repeated cycles of...

Walgreens - Illinois, Chicago / Waiting to get a refill

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Reviewer12798 on 2015-11-22
11833 s western ave. chicago, il 60643. i went to pharmacy. for a refill. i was told that i would have to wait i hour and 45 minutes. for 212020406762 212020906762. keep in mind that i was in the store. i was asked any questions. thank u for past services but i will consider cvs from thi...

Walgreens - North Carolina, Concord / Pharmacy - need information to file claims for charges to insurance company

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Christinegeise on 2015-11-12
11-12-15 - 7 :20 - Due to Walgreen not recording my BCBS number correctly i have been paying for my prescriptions. A month or so i was speaking with one of the employees and he asked to see my card and that is when we found the error. He fixed and told me to get the Prescription Profile...

Walgreens - Florida, Hollywood / Nelly in Pharmacy

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Reviewer53638 on 2015-10-25
Oct 25 @ 2:32pm. I called to inquire if this store carried a product. I was sent to pharmacy first. Told I had the wrong dept. Sent somewhere else, put on hold, sent to another, put on hold. Sent to pharmacy and spoke to Nelly. She said she had other customers, that she was busy. I told...

Walgreens - New York, Wappingers Falls / Pharmacy

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Reviewer20073 on 2015-10-17
First off they cannot get the correct item-I get my testosterone after they order it (they rarely have it in stock-testosterone! not some rare item) then they order needles rather then the syringe the doctor orders but I have to wait a second time, then they get it half right and I get the...

Walgreens - Tennessee, Spring Hill / Unethical Behavior

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66flowers on 2015-10-10
On 10/09/15 I went to get my prescription refill for Lyrica 100mg 3 at bedtime. I was told that they could not refill it until the next day because it is a controlled substance and insurance would not allow it. I only had 1 pill to take that night and I knew from past experience that...

Walgreens / Rude and unappropriate customer service

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Reviewer32926 on 2015-10-04
Pam (I think) at Walgreen's store on the intersection of Irving Park and Pulaski. This particular employee is very rude and sarcastic and has a habit of speaking to people in a manner that is very unprofessional. He also lies and makes lots of mistakes on the cash register and say...

Walgreens - Arkansas, Oakland / Service

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Dita75 on 2015-09-24
On 9/24/2015, I was profiled by two Walgreens workers. They approached me and asked if I had placed unpurchased toothpaste in my shopping bag. I told them no and gave them permission to check the bag, to which they declined. I brushed it off and proceeded to shop. When I stood in line to...

Walgreens - Texas, Dallas / Shoplifting and Security for Customers and Employees

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Reviewer63586 on 2015-09-11
An incident occurred while I was checking out at my local Walgreens at Abrams and Royal in Dallas, TX, September 8, 2015 that I would like to share. The person in front of me did not pay for her items after they were scanned and placed into a bag, but instead calmly walked out the door and...

Walgreens - California, Wilmington / Rudeness

Ja
Jah Cartel on 2015-08-06
Hello, I would like to report a pharmacy worker by the name of James (I think) at Walgreen's store #11011. This particular employee is very rude and sarcastic and has a habit of speaking to people in a manner that is very unprofessional. He also lies and says that prescriptions are not...

Walgreens - Florida, Pinellas Park / Defamation, Lying, Anti-semitism

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Adrian Bo on 2015-07-31
After filing a complaint on a pharmacy manager (Isaac Smith @10196 66th St N, Pinellas Park, FL 33782) for calling the cops on me for asking why he suddenly felt "uncomfortable filling my prescriptions" but never felt that way during the unfortunate time I had to self pay for many many...

Walgreens - Iowa, Cedar Rapids / unpaid labor

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Callistomarie on 2015-07-19
I will admit that I made a mistake by walking out of my job but they told me I could work at night or I could not work for them. On night I saw them treat a transgendered customer like a bag of meat so I left work and never came back. They have refused to pay me for the work I did and even...

Walgreens - Florida, Tarpon Springs / Inappropiate Pharmacy Customer Service

I was visiting in Florida where my elderly parents reside and need my assistance with daily activities. I was recently awarded SSD by the state of New York due to Systemic Lupus, depression, ADHD, and 3 back issues causing chronic pain. On July 7, 2015 at 9:30 am, I needed one valid...

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