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Walgreens Customer Care Service

Walgreen Co.

1419 Lake Cook Rd.
MS #L390

United States - 60015

Customer Support Phone Numbers

Work days:
Mon9 AM - 6 PM
Tue9 AM - 6 PM
Wed9 AM - 6 PM
Thu9 AM - 6 PM
Fri9 AM - 6 PM
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Walgreens Complaints & Reviews

Walgreens - California, Rohnert Park / Meds not ready?!

heaven4ever on 2016-05-23
I drop off scripts for meds. They check if meds would be ready at Noon the next day. They said the meds. should be ready since they have it in stock, the even doubled checked. I come the next day to pick up meds. Guess what, not ready. I didn't understand why if they said they had in...

Walgreens / Pharmacy Error

GolferDave on 2016-05-18
Through gross incompetence, the Cleburne Texas Walgreens filled my Metformin (diabetic medication) with a mix of Metformin and a very potent anticonvulsant medication that looked similar and which I had not been prescribed. After inadvertently taking several of the anticonvulsant pills, I...

Walgreens - Illinois, Chicago / Employee

I am so dissapoited at the company I thought I would retired from after 27 years I was ask to step down. That of course means that my paid would be cut by a lot is not that I make a lot of many from 17.00 an hour I will know make 13.25. I feel that since Walgreens became WBA wich is the...

Walgreens - Connecticut, Stamford / Former employee

Shhno on 2016-03-26
Do not work for these people or patients. I have since quit because I was used to cover up a gross inventory shortage that I was blamed for. Not once was anyone else held accountable. These people followed me and my family, used phones to gather information about me off of my phone. They...

Walgreens / Precision Extra Diabetes Test Strips - Medicare Part B

misunderstanding on 2016-03-24
Walgreens Drug Stores Complaint Precision Extra Diabetes Test Strips - Medicare Part B I have been trying to get this medication for my husband for 3 weeks and have not received them yet... I keep getting the round around why they are not able. I have Medicare Part B and Supplement Medicare...

Walgreens - Michigan, Grand Rapids / Prescription filled for a drug I am allergic to & refused to take back & refund $50

michelle vk on 2016-03-10
My Doctor called in prescription ear drops. My husband picked it up for me and when he brought it home I noticed it is related to a drug I am allergic to. Next day after calling my doctors office to let them know they prescribed a drug I am allergic to, they called in a new prescription. I...

Walgreens - Florida, Sarasota / Pharmacist

Patrick Wayne Riley on 2016-03-10
The Walgreens at Beneva & Bee Ridge in Sarasota, FL I submitted a prescription to the pharmacy They took my prescription, checked on the date and to see if they had the medicine in Stock which they did and they told me it would be a 25 minute wait So I say and waited 25 minutes. After...

Walgreens - Georgia, Carrollton / Pharmacist

Reviewer69687 on 2016-03-04
I was recently treated like a common criminal by a 'traveling' pharmacists who thought she was not only a Doctor but a Policeman. I have had the same RX's filled at Walgreens for almost 2 years. She began questioning each medication and why I was taking it. Finding reasons to want to phone...

Walgreens - Colorado, Denver / cost of medicines

Reviewer64590 on 2016-02-10
I had been using Walgreens with my old insurer - Humana/Medicare. My copay was quite low at around the $2 range for a drug. I changed insurance to United/Medicare and due to the change in Medicare laws, now had to fulfill a pretty hefty copay for the year. In January, got my new prescript...

Walgreens - New York, Garden City / Chased out of store

Suingforall on 2016-02-06
I am a 60 year old man. When I complained about a 20 minute wait on line while one cash register was open and numerous employees were standing around, the assistant manager literally chased me out of the store, waving his hands at me like one would shoo a dog while screaming "get out of my...

Walgreens Pharmacy - Washington, Enumclaw / Tamsulosin .4 mg

Dr Charles on 2016-01-22
Walgreens (1/22/16) My issue with Walgreens isn't complicated. On 1/18/16, I got a prescription of Tamsulosin filled at the Enumclaw, WA, Walgreens. I picked up the Tamsulosin at the pharmacy counter. I examined the contents. I found the pharmacy gave me 90 pills instead of 180 which the...

Walgreens - New Jersey, Linden / Prescription

Reviewer88370 on 2016-01-18
Hi my name is Matthew I have been filling prescriptions with Walgreen's since I was a kid I recently got into an accident and was giving oxcodone after filling it there a couple times it was fine then one day I got a different pharmacist and he denied my prescription he said he didn't have...

Walgreens - Florida, Lakeland / Photo

Reviewer30432 on 2016-01-13
I went in and uploaded photos to be put onto a CD and was told it would be ready 2 hours later at 10:35pm, I come back at 11:00pm and still not done and was told he would start doing them then, but would take a while. No accountability. I will go to CVS next time

Walgreens - Massachusetts, Chicopee / Gift Cards - Ripped me off!!!

Reviewer49673 on 2015-12-22
I purchased two dunkin donuts gift cards on 12/22/15. I got home to attach the gift cards to the receipts and noticed that the numbers on the back on my cards did not match the numbers on the receipts. I went back to the store and Megan said there was nothing they could do to rectify thi...

Walgreens - Tennessee, Spring Hill / Perscriptions NOT being Filled

Curt Wedaman on 2015-12-12
I have been treated bad by a specific Pharmacist, a Asian man, and his name is Manley. He has filled my prescriptions a lot, then 1 month, my doctor knew I had a bad month and put on my prescription to fill today, and it was a day early, on day 29. He filled it and gave me the run around...

Walgreens / Pharmacy/management reluctance to provide a timely customer telephone answering service

Reviewer82116 on 2015-11-25
Chronic telephone disservice to a long time pharmacy customer like me who had on several occasions in the past and most recently today around noonish.I followed automated instructions to reach pharmacy to enquire about the prescription status.After many minutes and repeated cycles of...

Walgreens - Illinois, Chicago / Waiting to get a refill

Reviewer12798 on 2015-11-22
11833 s western ave. chicago, il 60643. i went to pharmacy. for a refill. i was told that i would have to wait i hour and 45 minutes. for 212020406762 212020906762. keep in mind that i was in the store. i was asked any questions. thank u for past services but i will consider cvs from thi...

Walgreens - North Carolina, Concord / Pharmacy - need information to file claims for charges to insurance company

Christinegeise on 2015-11-12
11-12-15 - 7 :20 - Due to Walgreen not recording my BCBS number correctly i have been paying for my prescriptions. A month or so i was speaking with one of the employees and he asked to see my card and that is when we found the error. He fixed and told me to get the Prescription Profile...

Walgreens - Florida, Hollywood / Nelly in Pharmacy

Reviewer53638 on 2015-10-25
Oct 25 @ 2:32pm. I called to inquire if this store carried a product. I was sent to pharmacy first. Told I had the wrong dept. Sent somewhere else, put on hold, sent to another, put on hold. Sent to pharmacy and spoke to Nelly. She said she had other customers, that she was busy. I told...

Walgreens - New York, Wappingers Falls / Pharmacy

Reviewer20073 on 2015-10-17
First off they cannot get the correct item-I get my testosterone after they order it (they rarely have it in stock-testosterone! not some rare item) then they order needles rather then the syringe the doctor orders but I have to wait a second time, then they get it half right and I get the...

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