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Walgreen Co.

1419 Lake Cook Rd.
MS #L390

United States - 60015
Customer Care
Work days:
Mon9 AM - 6 PM
Tue9 AM - 6 PM
Wed9 AM - 6 PM
Thu9 AM - 6 PM
Fri9 AM - 6 PM
Additional Email ID
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Walgreens Complaints & Reviews

Walgreens - Pharmacy/management reluctance to provide a timely customer telephone answering service

Posted: 2015-11-25 by    Reviewer82116
Complaint Rating:  0 % with 0 votes
Chronic telephone disservice to a long time pharmacy customer like me who had on several occasions in the past and most recently today around noonish.I followed automated instructions to reach pharmacy to enquire about the prescription status.After many minutes and repeated cycles of listening...

Walgreens - Illinois, Chicago - Waiting to get a refill

Posted: 2015-11-22 by    Reviewer12798
Complaint Rating:  0 % with 0 votes
11833 s western ave. chicago, il 60643. i went to pharmacy. for a refill. i was told that i would have to wait i hour and 45 minutes. for 212020406762 212020906762. keep in mind that i was in the store. i was asked any questions. thank u for past services but i will consider cvs from this point...

Walgreens - North Carolina, Concord - Pharmacy - need information to file claims for charges to insurance company

Posted: 2015-11-12 by    Christinegeise
Complaint Rating:  0 % with 0 votes
11-12-15 - 7 :20 - Due to Walgreen not recording my BCBS number correctly i have been paying for my prescriptions. A month or so i was speaking with one of the employees and he asked to see my card and that is when we found the error. He fixed and told me to get the Prescription Profile and...

Walgreens - Florida, Hollywood - Nelly in Pharmacy

Posted: 2015-10-25 by    Reviewer53638
Complaint Rating:  0 % with 0 votes
Oct 25 @ 2:32pm. I called to inquire if this store carried a product. I was sent to pharmacy first. Told I had the wrong dept. Sent somewhere else, put on hold, sent to another, put on hold. Sent to pharmacy and spoke to Nelly. She said she had other customers, that she was busy. I told her...

Walgreens - New York, Wappingers Falls - Pharmacy

Posted: 2015-10-17 by    Reviewer20073
Complaint Rating:  0 % with 0 votes
First off they cannot get the correct item-I get my testosterone after they order it (they rarely have it in stock-testosterone! not some rare item) then they order needles rather then the syringe the doctor orders but I have to wait a second time, then they get it half right and I get the 23G...

Walgreens - Tennessee, Spring Hill - Unethical Behavior

Posted: 2015-10-10 by    66flowers
Complaint Rating:  100 % with 1 votes
On 10/09/15 I went to get my prescription refill for Lyrica 100mg 3 at bedtime. I was told that they could not refill it until the next day because it is a controlled substance and insurance would not allow it. I only had 1 pill to take that night and I knew from past experience that missing...

Walgreens - Rude and unappropriate customer service

Posted: 2015-10-04 by    Reviewer32926
Complaint Rating:  100 % with 1 votes
Pam (I think) at Walgreen's store on the intersection of Irving Park and Pulaski. This particular employee is very rude and sarcastic and has a habit of speaking to people in a manner that is very unprofessional. He also lies and makes lots of mistakes on the cash register and says that...

Walgreens - Arkansas, Oakland - Service

Posted: 2015-09-24 by    Dita75
Complaint Rating:  0 % with 0 votes
On 9/24/2015, I was profiled by two Walgreens workers. They approached me and asked if I had placed unpurchased toothpaste in my shopping bag. I told them no and gave them permission to check the bag, to which they declined. I brushed it off and proceeded to shop. When I stood in line to pay...

Walgreens - Texas, Dallas - Shoplifting and Security for Customers and Employees

Posted: 2015-09-11 by    Reviewer63586
Complaint Rating:  0 % with 0 votes
An incident occurred while I was checking out at my local Walgreens at Abrams and Royal in Dallas, TX, September 8, 2015 that I would like to share.

The person in front of me did not pay for her items after they were scanned and placed into a bag, but instead calmly walked out...

Walgreens - California, Wilmington - Rudeness

Posted: 2015-08-06 by    Jah Cartel
Complaint Rating:  0 % with 0 votes

I would like to report a pharmacy worker by the name of James (I think) at Walgreen's store #11011. This particular employee is very rude and sarcastic and has a habit of speaking to people in a manner that is very unprofessional. He also lies and says that prescriptions...

Walgreens - Florida, Pinellas Park - Defamation, Lying, Anti-semitism

Posted: 2015-07-31 by    Adrian Bo
Complaint Rating:  0 % with 0 votes
After filing a complaint on a pharmacy manager (Isaac Smith @10196 66th St N, Pinellas Park, FL 33782) for calling the cops on me for asking why he suddenly felt "uncomfortable filling my prescriptions" but never felt that way during the unfortunate time I had to self pay for many many months....

Walgreens - Iowa, Cedar Rapids - unpaid labor

Posted: 2015-07-19 by    Callistomarie
Complaint Rating:  0 % with 0 votes
I will admit that I made a mistake by walking out of my job but they told me I could work at night or I could not work for them. On night I saw them treat a transgendered customer like a bag of meat so I left work and never came back. They have refused to pay me for the work I did and even though...

Walgreens - Florida, Tarpon Springs - Inappropiate Pharmacy Customer Service

Posted: 2015-07-07 by    Walgreens Pharmacy Intolerable
Complaint Rating:  100 % with 2 votes
I was visiting in Florida where my elderly parents reside and need my assistance with daily activities. I was recently awarded SSD by the state of New York due to Systemic Lupus, depression, ADHD, and 3 back issues causing chronic pain. On July 7, 2015 at 9:30 am, I needed one valid prescription...

Walgreens - California, Los Angeles - spanish?

Posted: 2015-06-03 by    bogiebogie
Complaint Rating:  67 % with 3 votes
why do have to listen to Spanish on their 800 number? you want to cater to illegals? then, you don't get my business....

Walgreens Drugs - Balance Rewards & Refunds

Posted: 2015-05-18 by    Mindy97
Complaint Rating:  100 % with 2 votes
I've been collecting Balance Rewards for quite a while. You know, Walgreens Drugs "point system." I finally had over $35. worth of points. So I went in last week, and bought quite a few things, including a Pulse Oximeter, which was $49. itself. My total order was $117., and I paid for it...

Walgreens - management

Posted: 2015-03-28 by    kate1166
Complaint Rating:  0 % with 0 votes
was told by the store manager that 'truth is not always the best policy' and this as we are now showing off our new 'excellent customer care' core values... just find it hard to swallow is all... really wish management would listen to the other side of the story sometimes......

Walgreens / Augusta - lousy customer service

Posted: 2015-03-27 by    Samatha Wilieey
Complaint Rating:  0 % with 0 votes
Don't do business with Walgreens, they constantly mess up prescription orders, refuse to return money owed to customers, enforce job discrimination, and routinely mistreat good customers!...

Walgreens - Massachusetts, New Bedford - Medications

Posted: 2015-03-24 by    JM Rogers
Complaint Rating:  100 % with 1 votes
I have been going to Walgreens on Kempton Street in New Bedford for my prescriptions for years. I do not know why I put up with the things I have from this company but I did. I have had multiple surgical procedures in the last 15 years. I have been on and off different pain medications for the...

Walgreens - Prescription for Pain Meds

Posted: 2015-02-20 by    fortiesgirl53
Complaint Rating:  100 % with 1 votes
I am sick and tired of trying to get pain medications filled. First one pharmacy is out so you go to the next pharmacy who has it and get it filled there only to have that thrown in your face and you are looked at suspiciously for having traveled around with your pain med prescriptions. I am...

Walgreens - Florida, Jacksonville - Pharmacy constantly out of pain medicine

Posted: 2015-02-14 by    Sabrina Robbins
Complaint Rating:  0 % with 1 votes
Several Days in January 2015 I brought my pain prescription to the pharmacy as was told it was not in stock. When I asked if they could tell when it may arrive I was advised they didn't know. It was on order but it never comes. Advised me to just keep trying. I asked to speak with the pharmacist...

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