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Walgreens Customer Care Service

Walgreen Co.

1419 Lake Cook Rd.
MS #L390

Deerfield
Illinois
United States - 60015

Customer Support Phone Numbers

Work days:
Mon9 AM - 6 PM
Tue9 AM - 6 PM
Wed9 AM - 6 PM
Thu9 AM - 6 PM
Fri9 AM - 6 PM
SatClosed
SunClosed
Additional Email ID
socialmedia@walgreens.com
 
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Walgreens Complaints & Reviews

Walgreens - North Carolina, Rocky Mount / Answer machine for prescription refills

Ki
kingea on Aug 19, 2016
In refilling prescriptions, the robot says: no problem ! Since when am i a problem in using their drug store and giving them money! A proper business reply is thank you. This is not a hip world yet ... For pete's sake.

Walgreens - South Carolina, Conway / $3000 monthly sweepstakes

Co
Conniejohn on Aug 18, 2016
On Aug 17, 2016 I received an invite on the back of my receipt to participate in Walgreen's $3000 monthly survey sweepstakes. It said to " just visit www.wagcares.com within 72 hours to take a short survey about this visit". I was to be entered in a sweepstakes for $3000. When I went to...

Walgreens - Arizona, Tempe / As an employee

Ba
Barbara Davila on Aug 14, 2016
I have just read how employees should take advantage of the open door policy. in my case I got no reply at any level. I'm taking my issue up with a government office. unless it's something they want to hear they stay as quiet as possible and hope you go away. I'm not going away. I have...

Walgreens / Pharmacy Department

Ka
Katrena Parker on Aug 4, 2016
On August 4th, 2016, I went into Wal-green's (as I have for the last 5+ years to drop off my son (11 year old) prescription for Concerta 54mg. In fact, I had Wal-green to specially stock the name-brand Concerta for me, knowing I would have to renew this prescription every month. Last...

Walgreens - Illinois, Aurora / Pharmaceutical pricing

La
Larryontheroad on Jul 20, 2016
I just had colonoscopy and the doctor phoned a prescription to my local Walgreen's in case there was some bleeding. I went to pick up the prescription and was charged $142.00 for 12 suppositories. I said I was on Medicare but the pharmacist said they were not covered. Still a bit...

Walgreens - Illinois, Chicago / Slave Laborer when the CEOS get their bonuses

Ka
Kathleen Cox on Jul 11, 2016
In December 2014, Walgreens completed its strategic combination with Alliance Boots to establish Walgreens Boots Alliance, Inc. things went bad very quickly!!! Greg Wasson was forced out. With Greg Wasson out the care for the little people out the door!! Stefano Pessina, a secretive...

Walgreens - Florida, Wesley Chapel / sweeps/winning vacation

Jr
jrblank on Jul 1, 2016
I am so sorry i looked at my receipt of purchases and fell prey to win 3000 cash for survey which when i called i was then talked into accepting a vacation which was suppose to be free then i ended up having to fork over a few hundred dollars i did not have! Well i lost my job and...

Walgreens - Florida, Englewood / Refill Prescription

Lu
luna217 on Jun 30, 2016
I just picked my a new cholesterol medicine no problem, my doctor gave me a savings card. I was also waiting for the doctor's office to fax my blood pressure medicine, and as it was three hours later and it still had not arrived to Walgreens, I was getting anxious since it is a holiday...

Walgreens - South Carolina, Lexington / Prescription price versus copay

Ms
msm35 on Jun 22, 2016
After moving my Rx to Express Scripts, I noticed on the history, which included Rx's filled at Walgreen's, that I paid the full copay for drugs at Walgreen's when the cost of the drug was less than the copay. This became obvious when looking at all the Walgreens Rx's where the insurance...

Walgreens - California, Rohnert Park / Meds not ready?!

He
heaven4ever on May 23, 2016
I drop off scripts for meds. They check if meds would be ready at Noon the next day. They said the meds. should be ready since they have it in stock, the even doubled checked. I come the next day to pick up meds. Guess what, not ready. I didn't understand why if they said they had in...

Walgreens / Pharmacy Error

Go
GolferDave on May 18, 2016
Through gross incompetence, the Cleburne Texas Walgreens filled my Metformin (diabetic medication) with a mix of Metformin and a very potent anticonvulsant medication that looked similar and which I had not been prescribed. After inadvertently taking several of the anticonvulsant pills, I...

Walgreens - Illinois, Chicago / Employee

Sa
Sameera - Zaina Qureshi on Apr 29, 2016
I am so dissapoited at the company I thought I would retired from after 27 years I was ask to step down. That of course means that my paid would be cut by a lot is not that I make a lot of many from 17.00 an hour I will know make 13.25. I feel that since Walgreens became WBA wich is the...

Walgreens - Connecticut, Stamford / Former employee

Sh
Shhno on Mar 26, 2016
Do not work for these people or patients. I have since quit because I was used to cover up a gross inventory shortage that I was blamed for. Not once was anyone else held accountable. These people followed me and my family, used phones to gather information about me off of my phone. They...

Walgreens / Precision Extra Diabetes Test Strips - Medicare Part B

Mi
misunderstanding on Mar 24, 2016
Walgreens Drug Stores Complaint Precision Extra Diabetes Test Strips - Medicare Part B I have been trying to get this medication for my husband for 3 weeks and have not received them yet... I keep getting the round around why they are not able. I have Medicare Part B and Supplement Medicare...

Walgreens - Michigan, Grand Rapids / Prescription filled for a drug I am allergic to & refused to take back & refund $50

Mi
michelle vk on Mar 10, 2016
My Doctor called in prescription ear drops. My husband picked it up for me and when he brought it home I noticed it is related to a drug I am allergic to. Next day after calling my doctors office to let them know they prescribed a drug I am allergic to, they called in a new prescription. I...

Walgreens - Florida, Sarasota / Pharmacist

Pa
Patrick Wayne Riley on Mar 10, 2016
The Walgreens at Beneva & Bee Ridge in Sarasota, FL I submitted a prescription to the pharmacy They took my prescription, checked on the date and to see if they had the medicine in Stock which they did and they told me it would be a 25 minute wait So I say and waited 25 minutes. After...

Walgreens - Georgia, Carrollton / Pharmacist

Re
Reviewer69687 on Mar 4, 2016
I was recently treated like a common criminal by a 'traveling' pharmacists who thought she was not only a Doctor but a Policeman. I have had the same RX's filled at Walgreens for almost 2 years. She began questioning each medication and why I was taking it. Finding reasons to want to phone...

Walgreens - Colorado, Denver / cost of medicines

Re
Reviewer64590 on Feb 10, 2016
I had been using Walgreens with my old insurer - Humana/Medicare. My copay was quite low at around the $2 range for a drug. I changed insurance to United/Medicare and due to the change in Medicare laws, now had to fulfill a pretty hefty copay for the year. In January, got my new prescript...

Walgreens - New York, Garden City / Chased out of store

Su
Suingforall on Feb 6, 2016
I am a 60 year old man. When I complained about a 20 minute wait on line while one cash register was open and numerous employees were standing around, the assistant manager literally chased me out of the store, waving his hands at me like one would shoo a dog while screaming "get out of my...

Walgreens Pharmacy - Washington, Enumclaw / Tamsulosin .4 mg

Dr
Dr Charles on Jan 22, 2016
Walgreens (1/22/16) My issue with Walgreens isn't complicated. On 1/18/16, I got a prescription of Tamsulosin filled at the Enumclaw, WA, Walgreens. I picked up the Tamsulosin at the pharmacy counter. I examined the contents. I found the pharmacy gave me 90 pills instead of 180 which the...

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