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Kohl's Logo

Kohl's

Kohl's Department Stores
N56 W17000 Ridgewood Drive
Menomonee Falls, WI 53051
United States
Customer Care
Phone:(855) 564-5705 (Please note this is a toll free 855 number and not an 800 number)
Fax:(262) 703-6143
Headquartered in the Milwaukee suburb of Menomonee Falls, Kohl's Corporation is America's largest department store chain by the number of stores.
 
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Kohl's Complaints & Reviews

Kohls - Kohls cash

Posted: 2015-03-25 by    Moxee
Complaint Rating:  0 % with 0 votes
Please explain the thought behind using Kohls cash. On promotion days, you advertise For each $50 I spend, I receive $10 Kohls cash. However when I use the kohls cash, it is reduced by the discount coupon I have. Nowhere on your website or fine print does it say that this happens. You just advertise...
Complaint comments Comments Complaint country United States Complaint category Department Stores

Kohl's Department Stores - Bill

Posted: 2015-02-10 by    Mandeep dhillon
Complaint Rating:  0 % with 0 votes
I cancelled my card in 2010 and never bought anything from kohls card but now i got the bill for 324.37...
Complaint comments Comments Complaint country United States Complaint category Collections Agencies

Kohls On Line Shopping - Could not print credit card on new registration sign up

Posted: 2014-09-13 by    Karla Ferry
Complaint Rating:  0 % with 0 votes
I contacted the Kohls on line ordering to purchase a set of sheets at 9:22 am Sept 13, 2014 that were on sale for $89.99 The Jennifer Lopez collection 600 thread count wrinkle resistant, and applied for a Kohls card to take advantage of the discounts to use on this order. Also I read you can...
Complaint comments Comments Complaint country United States Complaint category Other

Kohl's - Employee conditions store practices

Posted: 2014-07-12 by    ACV1
Complaint Rating:  0 % with 0 votes
As an associate i can tell you my store is very understaffed and the working conditions for associates, particularly floor associates, are terrible and then on top of that the pay and yearly increases are pathetic!.

All practices are clearly company driven, not local management...
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Kohls - Wouldn't sell us a pillow

Posted: 2014-06-11 by    emckissick01
Complaint Rating:  0 % with 0 votes
We were purchasing a comforter set and found a throw pillow on the display bed that we really liked that had no price. We searched the bedding department and cold not find another. We tried to purchase pillow and was told it belonged to a set and they couldn't sell it to us. When we stated...
Complaint comments Comments Complaint country United States Complaint category Software & Games

Kohl's - Exchanging defective item

Posted: 2014-05-26 by    Epicurious77
Complaint Rating:  0 % with 0 votes
Great products and tempting sales, but beware if you need customer service! My first experience in the customer service line was an extended wait because one poor employee was working behind the desk and answering the phones because, ironically, everyone else was running around the store in...
Complaint comments Comments Complaint country United States Complaint category Home & Garden

Kohl's Department Store - Fraud

Posted: 2013-12-23 by    PJMac
Complaint Rating:  0 % with 0 votes
I returned a pair of pants here in Racine that didn't fit. When returning, the clerk indicated that they would deduct $10.00 for Kohl's Cash that had been used. I had been travelling and wasn;t sure if my wife had perhaps used it but thought I'd ask her about it. Anyway...she...
Complaint comments Comments Complaint country United States Complaint category Scam & Fake Checks

Kohls.com - Extreme late shipping

Posted: 2013-12-14 by    mimiaja
Complaint Rating:  0 % with 0 votes
I ordered from Kohls.com on black friday because they offered free shipping and 15 percent off. The items wouldn't go past the shopping bag so I called them into a customer service person. My order is still not completely delivered. I called several times only to be hung up on and told...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Kohl's / Ondemand Research - Scam

Posted: 2013-11-22 by    herrer
Complaint Rating:  100 % with 6 votes
After making a purchase through Kohl's, I did a survey through Kohl's (oh so I thought) for a $25 visa gift certificate. After the long survey, I downloaded the claim form along with claim number to submit to OnDemand research: The Next Level of Market Research; MFL Rewards; 105 E....
Complaint comments Comments Complaint country United States Complaint category Online Scams

Kohls Deot. Store - Phone Harassment

Posted: 2013-11-22 by    Kohls DEpt. Store
Complaint Rating:  0 % with 0 votes
Recently I lost my job and was unemployed for 4 months. As we all know unemployment does not pay that much. There was also a glitch in the system so for the first three months I did not recieve any payment from unemployment. After explaining this to Kohls and explaing it to them over 50 times...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Kohls Ohio - Interview process

Posted: 2013-11-16 by    Dont like Kohls
Complaint Rating:  0 % with 0 votes
Kohls called me for a interview today for a customer service position and only had 1 available time and day to interview me which i can not make because of my father having surgery on that day. They would not schedule me for another day for their customer service positon. Doesnt seem like family...
Complaint comments Comments Complaint country United States Complaint category Employers

Kohl's - Charged Twice for My Order

Posted: 2013-10-24 by    MindGreg
Complaint Rating:  0 % with 0 votes
Complaint: Kohl’s provided poor customer service through their 1-800 Customer Service line- I ordered one shipment of items, but I was wrongly charged twice for those items and received duplicates of my original order in the mail.
Situation: I ordered six items over the phone through...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Kohl's - Charged Twice for My Order

Posted: 2013-10-24 by    MindGreg
Complaint Rating:  100 % with 1 votes
Complaint: Kohl's provided poor customer service through their 1-(800) Customer Service line, Duplicating my order through their own error, Charging my card twice, and Shipping Duplicates of my order.
Situation: I ordered six items over the phone through a Kohl’s Customer Service...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Kohls - website does not work so cannot order

Posted: 2013-09-18 by    SA-SB
Complaint Rating:  0 % with 0 votes
I finally got a promo mailing for 30% off (usually get only 15%).
I tried to place an order for a total of $178 after discounts, and was to also get free shipping and $30 Kohls Cash.
I used my Kohls card, of course and input everything correctly.
When I reviewed my cart...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Dockers Khaki Trousers From Kohls - California, Fremont - poly fill migration

Posted: 2013-09-08 by    sachinjain25feb
Complaint Rating:  0 % with 0 votes
Purchased 1 pair of dockers khaki from kohls, the polyfill migration happening on complete surface. There are open inside seams and polyester filament are fraying out.
on black trouser these white poly filament looks very ugly....
Complaint comments Comments Complaint country United States, California, Fremont Complaint category Clothing, Shoes & Acc

Kohl's - Website difficulties

Posted: 2013-08-17 by    iamgsd
Complaint Rating:  0 % with 0 votes
I don't know what is up with Kohl's website for online shopping but it has become such a hassle that I doubt I will do much more business with them. I have always loved Kohl's but something is going on with their website that is not good. On my last purchase I qualified for free...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Kohls - Maryland, Salisbury - discrimination against applicant

Posted: 2013-07-12 by    living life for my child
Complaint Rating:  0 % with 0 votes
I had application sent from a job market to kohl's for a job. to provide for my child and I and I've talked to one manager,
about a open position and was told to fill out a application so I did, I called to check the status of my application and I
talked to the store...
Complaint comments Comments Complaint country United States, Maryland, Salisbury Complaint category Other

Kohls - Florida - purchased gift card never sent

Posted: 2013-06-28 by    firstblush
Complaint Rating:  0 % with 0 votes
On June 7th I ordered a $50 e-gift card to be sent to my friend for his birthday. He never received it. I contacted customer service online, they were very nice, and said they'd send it again. Again, he never received it. Customer service said they would send a physical card, so I gave...
Complaint comments Comments Complaint country United States, Florida Complaint category E-Shopping

Kohl's Department Stores - Georgia, Fayetteville - Surveillance video

Posted: 2013-06-18 by    Friend of Jesus
Complaint Rating:  75 % with 4 votes
I am a friend to this family. I am asking all grandparents and parents to Google "woman finds wallet at Kohl's, "This could happen to you, your children and your grand children." Kohl's loss prevention, The Fayetteville Georgia, Police department and Mr Smith were all...
Complaint comments Comments Complaint country United States, Georgia, Fayetteville Complaint category Department Stores

Kohl's - Georgia, Fayetteville - surveillance video

Posted: 2013-06-17 by    Friend of Jesus
Complaint Rating:  0 % with 0 votes
Kohl's Don't Care

I am a friend to this family. I am asking all grandparents and parents to Google "woman finds wallet at Kohl's, "This could happen to you or your children." Kohl's loss prevention, The Fayetteville Georgia, Police department...
Complaint comments Comments Complaint country United States, Georgia, Fayetteville Complaint category Department Stores

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