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Pizza Hut Customer Care Service

Pizza Hut, Inc.

7100 Corporate Dr
Plano
Texas
United States - 75024-4100

Customer Support Phone Numbers

Phone:
+1 800 948 8488 0 0
Fax:
+1 972 338 7686 0 0
 

Pizza Hut Complaints & Reviews

Pizza Hut / Timing for delivery

Ah
Ahmed abdelhalim on Sep 17, 2016
I've make a home delivery order and it takes 2 and half hours tell someone tell me that they have a problem in that branch so i canceled the order, during that time i 've called them more than 5 times and every time he tell me that the order is on the way and he was lying to me.

Pizza Hut - Hawaii, Wahiawa / Poor service / delivery issue

Ta
Tavita Maea on Aug 27, 2016
We ordered 3 large pizza and 2 bottles of soda on August 26, at 7:04 p.m and spent $72 worth of pizza. Then, they told us that we had to wait for our order but they took long so, we called back and they said we had to wait an hour more and we were getting irritated. We called the...

Pizza Hut - Louisiana, Shreveport / Delivery

Sh
sh@n on Aug 26, 2016
on 08-24-2016 I ordered 2 large pizzas for delivery and it took them 45 minutes to bring my dinner out and when I got it the pizza was ice cold I don't know how many stops the driver had to make but it was awful and I couldn't eat it a total waist of money

Pizza Hut - Idaho, Rupert / Shift leader management complaint

Yo
Yoanagonzalez on Aug 18, 2016
So tiday i had an eyedoctors appointment and had forgotten that i was scheduled from 11-1 yes juat two hours well i called the store to let them know that i could not make it on time well thr manager asked to see if i could find a replacement for me well so I did the person I was trying to...

Pizza Hut - Kansas, Manhattan / Terrible Customer Service

To
TOrona on Jul 30, 2016
After waiting for an hour for our food (which technically was not an issue because we were quoted the wait time when making our order), everything was cold. My biggest complaint comes from the fact that when I tried to call the location to make management aware of this issue their manager...

Pizza Hut / Manager customer service

Lb
lbrown2011 on Jul 26, 2016
Pizza Hut - DESOTO, TX location seems to always mess up my order every time I order. I finally stopped using this place for a while but I do love Pizza Hut pizza so I gave it another try. I ordered 3 pizza's and again my order was incorrect on the toppings. I showed their ticket to the...

Pizza Hut - Alabama, Elba / Manager

De
debbie baptist on Jul 24, 2016
I started at Pizza Hut about 3 weeks ago but after doing to the assessments and very little hours I have about a week of experience. The week of July 12 2016 Tammy, the manger really started getting really hateful and complaining to the other employees about the things she said I wa...

Pizza Hut - Illinois, Orion / Bad service

Br
Brad61413 on Jul 5, 2016
July 3, 2016. The waitress was doing an excellent job (Anna) for what she had to work with. The girl cutting/boxing the pizza's was throwing the pans around, sometimes on the floor. She also threw the pizza's in the box, missed a few times & tossed them on top of the pizza...

Pizza Hut / Bad customer service

Ya
Yasmeen Ahmed on Jun 24, 2016
Worst ever ! I always order from you but you are getting worse and today was the worst ever! When I make an order from 4:30 and the call center said it could come by 7, I said ok! Thinking that you would be punctual! The delievery came 7:15..notwithstanding the very bad handling of the...

Pizza Hut / poor service

Ge
GEORGE JOHNSON0516 on Jun 11, 2016
My name is George Johnson on June 11th 2016 my son, wife, and I came into Pizza Hut in Everett Washington, address 429 128th St sew to have two stuff crust pizzas. One was pepperoni and the other was a meat lovers. When we got our cheese six they were burnt, then the pizza came which in...

Pizza Hut / Bad attitude towards customers

Hi
Hizqn on Apr 27, 2016
Just unacceptable... I phoned pizza hut to order THREE pizzas and this woman picks up the phone with a dirty attitude. These things usually happen to all things so i just let it slip but the fact that when I went to receive the pizza she said I ordered FOUR pizzas... I clearly said three and I...

Pizza Hut / Poor service / delivery issues

Ma
Marlon Lee on Apr 4, 2016
On 04/02/2016, my co-worker and I decided to order a few items from Pizza hut for dinner while on the night shift. We had previously order the night before for a small get-together at work and everything was fine spending at least $40 so we decided to give it another try. I made an on line...

Pizza Hut / Pizza and Manager bad experience

He
hemphog on Mar 29, 2016
Ordered two pizzas cheese pepperoni and bacon got one strip shared between two pizzas two weeks earlier same thing two pizzas one strip of bacon so this time we called the Churchill Square in St.john's Newfoundland Pizza Hut where we bought the pizza and the manager working gave my...

Pizza Hut - Texas, Dallas / Service

My
Myeisha Anderson on Mar 17, 2016
On March 17, 2016 at 5:22 pm I placed on online order to Pizza Hut at 8254 Abrams Rd Dallas, TX 75231 for a large pepperoni pizza to be delivered to me. After my order was placed a worker from Pizza Hut called me on their personal cell phone and told me that the area in which I live in...

Pizza Hut - Georgia, Alpharetta / Pizza order

Hr
hr4743 on Mar 13, 2016
Ordered a pizza online from: 10945 State Bridge Rd., #502 Alpharetta, GA 30022, (770) 740-8686 at 6:30 PM on 03/13/2016. Feeling very hungry at 7:45PM I called the franchise and was told my order was canceled since my card was declined. I asked why they didn't call me for another card...

Pizza Hut Charlotte NC - North Carolina, Charlotte / Delivery

Re
Reviewer30099 on Feb 27, 2016
I pre-ordered Chicken Alfredo and bone out wings. Estimated time given was 11:45 am. I called (12:16) and spoke with the manager (Robert) and informed him of my delivery. He stated that the delivery driver just left with my order. I felt like I should have been compensated for the...

Pizza Hut - Mississippi, Jackson / Pizza

Ro
round2001 on Feb 7, 2016
I contacted pizza hut online at 2:00 Sunday 2/07/2016 and placed an order. They referred me to the store located at 2601 Highway 80. The order was for 5:00 Pm. I hadn't received my pizza by 8:00 so I sent my brother to check on it since i had called 21 times but couldn't get through...

Pizza Hut / Payment not Received ONLINE!!!!!

Re
Register55 on Jan 29, 2016
My complaint is that my order wasn't repeated back to me I detest DIET COKE AND RECIEVD 3 BOTTLES. If my order was repeated to me since we had trouble processing my balance on the Internet received something I didn't want...Not one supervisor called and apologized about the situation are...

Pizza Hut - Nevada, Las Vegas / Referring to the post-what's going on in my store

Re
Reviewer29773 on Jan 29, 2016
I forgot to add to the post What's going on In my work place that I am the spouse of the employee that wrote that post & that I just wanted her/his problems heard & hopefully resolved A.S.A.P. I don't want him/her getting fired because of that post when they have no clue I wrote it for...

Pizza Hut - Louisiana, Alexandria / Delivery

Re
Reviewer45890 on Jan 29, 2016
Jackson street Alexandria, LA 71303 please if you can check how much time they usually take to deliver pizza last 3 times I ordered and its late 45 minutes from schedule time and if you make mistake to call and check the status then extremely rude staff saying you will be next!!!

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