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Papa John's

Papa John's International, Inc.

2002 Papa John's Blvd.
United States - 40299
Customer Care
1 502 261 4324 0 0
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Papa John's Complaints & Reviews

Papa John's - New York, Rockaway Park - Manager was rude, obnoxious and insulting

Posted: 2015-11-19 by    Reviewer19588
Complaint Rating:  0 % with 0 votes
Dennis the manager at 6:25 pm on 11-19-2015 was rude obnoxious and insulting on the phone after inquiring about an order I placed at 5:05 pm today and then cancelled my order and hung up on me, and then refused to come back to the phone after 6 calls back to re place my order. Totally unacceptable...

Papa John's Pizza - Florida, Homosassa - Hositily and improper labor practice in violation of Government law

Posted: 2015-08-27 by    Chelle Thomas-Briscoe
Complaint Rating:  0 % with 0 votes
This will be taken up with legal counsel and the BBB.

So after year of working for this particular store, my fiancé went from 20 hours a week to two hours a day with management paying him under the table on Tuesdays due to labor hours, said manager then goes into the hot schedule...

Papa John's Pizza - New Jersey, Parsippany - Harassment from someone who works at this store

Posted: 2014-06-18 by    darcythe2nd
Complaint Rating:  0 % with 0 votes
This is what I found on my front door when I got home this evening. I ordered something from the Parsippany Papa John's (450 N Beverwyck Rd Set 7, Parsippany, NJ) and my autofill put in the wrong phone number, but the address was correct. After more than a two hour wait and extremely rude...

Papa Johns - late delivery

Posted: 2014-06-05 by    saffire43
Complaint Rating:  0 % with 0 votes
I made on order for delivery this morning on the Internet for the pizza to be delivered at 5:15 pm and it did not show up until 5:45 pm then when he showed up he was rude and when he left he harshly told my cat to get out of his way. Then I called Papa johns in Lexington Vi where it came from...

Papa John - Maryland, Clinton - Disappointed of my Pizza

Posted: 2013-06-13 by    Williams family 6
Complaint Rating:  0 % with 0 votes
I ordered a pizza for delivery at 1:11pm June 13th order number 0022. It came in great timing. My delivery lady was professional Jane Ladson. Unfortunately as I sat down to eat my pizza it was not FRESH! Come on papa Johns I love the cheese and flavors of the pizza. This pizza wasn't cooked...

Papa Johns Pizza Irvington N.j - New Jersey, Irvinghton - Mannager rude when ask questions

Posted: 2013-04-05 by    Janett Tarafa
Complaint Rating:  0 % with 0 votes
I'm Janet from Irvinghton nj and I order a large pizza and got one small jalapeno, for a large pizza. I call the manager he put me on hold for almost 20 min. When we got to talk and ask him why I got a small jalapeno and why not 2. He got rude and disrespectful I did not finish talking...

Papa Johns Pizza - Texas, Killeen - EMPLOYEES

Posted: 2013-03-03 by    Elle50
Complaint Rating:  0 % with 0 votes
There is a delivery driver for Papa Johns Pizza in Killeen, TX who really just freaks me out. I work at a nice hotel & he comes into the lobby and takes all the cookies and pours himself a lemonade & then leaves. It sounds funny, but he is not working and wearing his "Im a gangster" garb. He...

Papa Johns - Texas, Irving - VIolent drivers

Posted: 2012-11-18 by    Mommamaria
Complaint Rating:  0 % with 0 votes
I have come home many times during the past two years to have one of Papa Johns VIOLENT drivers on my rear bumper for miles!! They drive with their headlights off in the dark, rain, fog, and winter. They speed through flashing school zones. They speed past stopped school buses with thier red...

Papa Johns Pizza - Tennessee, Nashville - why they cant work me

Posted: 2012-10-19 by    blair.thomas1980
Complaint Rating:  0 % with 0 votes
i worked for papa johns pizza since 1998 off and on i really do love the job but as of october 10 2012 i guess i was let go because of an accident that happened on january 19 2012 for no proof of insurance when it all was taken care of by another insurance agency and everything was taken care...

Papa John's - California, Riverside - Terrible Customer Service

Posted: 2012-07-08 by    Terrible Customer Service
Complaint Rating:  0 % with 0 votes
This is not the first time I have ordered and is not the first time I have had a problem with this location 10330 Hole # 3 Riverside, CA 92505. I called in to make an order and I was put on hold. Then, the employee that answered did not answer the phone with a friendly attitude. I asked her...

Papa Johns Carolina Beach - bad pizza

Posted: 2012-06-27 by    tyren jones
Complaint Rating:  0 % with 0 votes
Ordered pizza hour ago and bring wrong pizza 20 dollars shot. They want fix and I have to order somewere else. This is not the papa johns we like. So please look some were else for pizza....

Papa John's - Michigan, Adrian - Website refused coupon

Posted: 2012-06-05 by    BoobularGroove
Complaint Rating:  0 % with 0 votes
They didn't allow me to use an online coupon online.

Re: Complaint submitted by customer, Ticket #PJIA-8UW2CR

Jun 2 (2 days ago)

to me
Dear Online Customer,

Thank you for contacting...

Papa Johns Pizza - Texas, Amarillo - Melodie

Posted: 2012-05-28 by    munoz
Complaint Rating:  0 % with 0 votes
I went online to order from papa johns I put in my credit card information then the site shut down. I called to order a pizza then when the delivery got here the lady had both orders and id been charged for both I told her I jjust wanted the ine pizza that I called in the manager said he canceled...

Papa Johns - California, Menifee - Product Quality and Service

Posted: 2012-05-02 by    urcustomer
Complaint Rating:  0 % with 0 votes
I use to love Papa Johns Pizza, but the last two times I ordered a pizza and apple pie for delivery- I was
extremely disappointed. Two hours after the first order was made, I phoned them about my order and
they said it was mistakenly on the pick-up list. So, another 45 minutes...

Papa John's Pizza restaurant #2903 - California, Pasadena - cold, runny, or dry pizzas

Posted: 2012-03-02 by    Priscilla Rouletgregg
Complaint Rating:  0 % with 0 votes
I have place four separate orders for pizza from Papa John's Pizza restaurant # 2903 located at 1421 E Washington Blvd. Pasadena, CA 91104, (626) 808 9889, last order placed on 3/1/12, at 7:44 pm. my order ID # is 000000156030416; restaurant order # 0060, my authorization # is 044322, reference...

Papa Johns - Kentucky, Louisville - Misleading Promotion

Posted: 2012-02-22 by    Anonymous2013
Complaint Rating:  100 % with 1 votes
I want to express how disappointed I am with the Super Bowl free pizza promotion because on the top right of the email said ''Watch the game and watch your email on Monday morning for results and directions on how to REDEEM!' which misled me into believing that I'll receive...

Papa John's Pizza - Customer Service

Posted: 2012-02-16 by    Aeaiken
Complaint Rating:  100 % with 3 votes
So, Papa John's did a Superbowl promo code giveaway where "if America won the coin toss, they would win a free pizza and a 2 liter". America "won the coin toss" and I received a promo code that I could put in on the website. This is the lovely little chain of events I've encountered...

Papa Johns Pizza - Maryland, Solomons - BROKEN GLASS IN CHEESE STICKS

Posted: 2012-01-08 by    JennyO2
Complaint Rating:  100 % with 1 votes
Well this happened a while ago and I never really did anything about it. I ordered pizza and cheese sticks for my family about 8 months ago and everything was ok but I was eating one of the cheese sticks and felt a crunch and spit it out and it was a small peice of glass. It cut my gum line...

Papa Johns Pizza - Extremely slow service

Posted: 2011-12-21 by    Upoke
Complaint Rating:  100 % with 1 votes
I ordered two pizza's from Papa Johns they told me it would talk 30 to 35 minutes for the pizza to be delivered. They had the correct address and cell phone number. After 50 minutes passed I called and they were rude because they said that they had a customer holding. I explained my 50...

Papa John's Pizza - Bad pizza

Posted: 2011-12-12 by    Pizza Lover
Complaint Rating:  100 % with 1 votes
I grew up in the late 40′s & 50′s when Authentic Pizzeria were operated by Italian Immigrants. The crusts were THIN & CRISP, they put lots of cheese, pepperoni, & lots of mushrooms for those that liked that.They also had Italian ham which was quite a bit spicier than American ham....

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