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Papa John's Customer Care Service

Papa John's International, Inc.

2002 Papa John's Blvd.
Louisville
Kentucky
United States - 40299

Customer Support Phone Numbers

Fax:
1 502 261 4324 0 0
 
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Papa John's Complaints & Reviews

Papa John's - Florida, Middleburg / Former employee

Mo
Momma1970 on 2016-04-18
I was a long time employee of Papa John's, 10+ yrs..and I have to say I loved my job. And as with everything in life I know things change, so when a new manager had come into the store, she had decided she was gonna try to get rid of employees she no longer wanted. She wasn't capable of...

Papa John's - New York, Rockaway Park / Manager was rude, obnoxious and insulting

Re
Reviewer19588 on 2015-11-19
Dennis the manager at 6:25 pm on 11-19-2015 was rude obnoxious and insulting on the phone after inquiring about an order I placed at 5:05 pm today and then cancelled my order and hung up on me, and then refused to come back to the phone after 6 calls back to re place my order. Totally...

Papa John's Pizza - Florida, Homosassa / Hositily and improper labor practice in violation of Government law

Ch
Chelle Thomas-Briscoe on 2015-08-27
This will be taken up with legal counsel and the BBB. So after year of working for this particular store, my fiancé went from 20 hours a week to two hours a day with management paying him under the table on Tuesdays due to labor hours, said manager then goes into the hot schedule and change...

Papa John's Pizza - New Jersey, Parsippany / Harassment from someone who works at this store

Da
darcythe2nd on 2014-06-18
This is what I found on my front door when I got home this evening. I ordered something from the Parsippany Papa John's (450 N Beverwyck Rd Set 7, Parsippany, NJ) and my autofill put in the wrong phone number, but the address was correct. After more than a two hour wait and extremely...

Papa Johns / late delivery

Sa
saffire43 on 2014-06-05
I made on order for delivery this morning on the Internet for the pizza to be delivered at 5:15 pm and it did not show up until 5:45 pm then when he showed up he was rude and when he left he harshly told my cat to get out of his way. Then I called Papa johns in Lexington Vi where it came...

Papa John - Maryland, Clinton / Disappointed of my Pizza

Wi
Williams family 6 on 2013-06-13
I ordered a pizza for delivery at 1:11pm June 13th order number 0022. It came in great timing. My delivery lady was professional Jane Ladson. Unfortunately as I sat down to eat my pizza it was not FRESH! Come on papa Johns I love the cheese and flavors of the pizza. This pizza wasn't...

Papa Johns Pizza Irvington N.j - New Jersey, Irvinghton / Mannager rude when ask questions

Ja
Janett Tarafa on 2013-04-05
I'm Janet from Irvinghton nj and I order a large pizza and got one small jalapeno, for a large pizza. I call the manager he put me on hold for almost 20 min. When we got to talk and ask him why I got a small jalapeno and why not 2. He got rude and disrespectful I did not finish...

Papa Johns Pizza - Texas, Killeen / EMPLOYEES

El
Elle50 on 2013-03-03
There is a delivery driver for Papa Johns Pizza in Killeen, TX who really just freaks me out. I work at a nice hotel & he comes into the lobby and takes all the cookies and pours himself a lemonade & then leaves. It sounds funny, but he is not working and wearing his "Im a gangster" garb...

Papa Johns - Texas, Irving / VIolent drivers

Mo
Mommamaria on 2012-11-18
I have come home many times during the past two years to have one of Papa Johns VIOLENT drivers on my rear bumper for miles!! They drive with their headlights off in the dark, rain, fog, and winter. They speed through flashing school zones. They speed past stopped school buses with thier...

Papa Johns Pizza - Tennessee, Nashville / why they cant work me

Bl
blair.thomas1980 on 2012-10-19
i worked for papa johns pizza since 1998 off and on i really do love the job but as of october 10 2012 i guess i was let go because of an accident that happened on january 19 2012 for no proof of insurance when it all was taken care of by another insurance agency and everything was taken...

Papa John's - California, Riverside / Terrible Customer Service

Te
This is not the first time I have ordered and is not the first time I have had a problem with this location 10330 Hole # 3 Riverside, CA 92505. I called in to make an order and I was put on hold. Then, the employee that answered did not answer the phone with a friendly attitude. I asked...

Papa Johns Carolina Beach / bad pizza

Ty
tyren jones on 2012-06-27
Ordered pizza hour ago and bring wrong pizza 20 dollars shot. They want fix and I have to order somewere else. This is not the papa johns we like. So please look some were else for pizza.

Papa John's - Michigan, Adrian / Website refused coupon

Bo
BoobularGroove on 2012-06-05
They didn't allow me to use an online coupon online. Re: Complaint submitted by customer, Ticket #PJIA-8UW2CR Consumer_Services@papajohns.com Jun 2 (2 days ago) to me Dear Online Customer, Thank you for contacting us! We apologize for the confusion but the code that you mentioned...

Papa Johns Pizza - Texas, Amarillo / Melodie

Mu
munoz on 2012-05-28
I went online to order from papa johns I put in my credit card information then the site shut down. I called to order a pizza then when the delivery got here the lady had both orders and id been charged for both I told her I jjust wanted the ine pizza that I called in the manager said he...

Papa Johns - California, Menifee / Product Quality and Service

Ur
urcustomer on 2012-05-02
I use to love Papa Johns Pizza, but the last two times I ordered a pizza and apple pie for delivery- I was extremely disappointed. Two hours after the first order was made, I phoned them about my order and they said it was mistakenly on the pick-up list. So, another 45 minutes later, they...

Papa John's Pizza restaurant #2903 - California, Pasadena / cold, runny, or dry pizzas

Pr
Priscilla Rouletgregg on 2012-03-02
I have place four separate orders for pizza from Papa John's Pizza restaurant # 2903 located at 1421 E Washington Blvd. Pasadena, CA 91104, (626) 808 9889, last order placed on 3/1/12, at 7:44 pm. my order ID # is 000000156030416; restaurant order # 0060, my authorization # is 044322...

Papa Johns - Kentucky, Louisville / Misleading Promotion

An
Anonymous2013 on 2012-02-22
I want to express how disappointed I am with the Super Bowl free pizza promotion because on the top right of the email said ''Watch the game and watch your email on Monday morning for results and directions on how to REDEEM!' which misled me into believing that I'll...

Papa John's Pizza / Customer Service

Ae
Aeaiken on 2012-02-16
So, Papa John's did a Superbowl promo code giveaway where "if America won the coin toss, they would win a free pizza and a 2 liter". America "won the coin toss" and I received a promo code that I could put in on the website. This is the lovely little chain of events I've...

Papa Johns Pizza - Maryland, Solomons / BROKEN GLASS IN CHEESE STICKS

Je
JennyO2 on 2012-01-08
Well this happened a while ago and I never really did anything about it. I ordered pizza and cheese sticks for my family about 8 months ago and everything was ok but I was eating one of the cheese sticks and felt a crunch and spit it out and it was a small peice of glass. It cut my gum...

Papa Johns Pizza / Extremely slow service

Up
Upoke on 2011-12-21
I ordered two pizza's from Papa Johns they told me it would talk 30 to 35 minutes for the pizza to be delivered. They had the correct address and cell phone number. After 50 minutes passed I called and they were rude because they said that they had a customer holding. I explained my...

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