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Panera Bread Customer Care Service

Panera Bread

3630 S. Geyer Road
St. Louis
United States - MO63127

Customer Support Phone Numbers

+1 (314) 984 1000 55 23
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Panera Bread Complaints & Reviews

Panera Bread - Maryland, Towson / Unacceptable food quality

gyarus on Oct 18, 2016
While eating my salad at Panera, I found a dead fly in the salad. When I brought it back up the worker at the time did not doing anything about it. He asked if I wanted him to make me a new salad, but I did not want that. They should have reimbursed me for having that incident happen.

Panera Bread - California, Antioch / Sexual harassment in the workplace

hhpf96! on Oct 11, 2016
I worked at this location for approximately 1.5 years. I had a coworker that would sexually harass me anytime we worked together (and even when we didnt, he trained me and the GM made us swap numbers). He constantly rubbed up against me and touch my butt. Then a few times he had hi...

Panera Bread - Pennsylvania, West Chester / Unethical behavior

Elizabeth043 on Sep 27, 2016
I came into Panera Bread in West Chester store #203977 shopping center around 8:00 and my Bacon Turkey Bravo was on the wrong bread. I went to the counter and the manager Tom was on his phone so he did not even here me at first. Then when I got his attention he told me he would get me a...

Panera Bread - Florida, Riverview / Drastic change in volume of the italian combo sandwich

DbUSH6 on Sep 23, 2016
I have been ordering the Italian Combo sandwich for a long period of time, more than five years, and during my last visit the Italian Combo was at least half the size that I have been receiving. When I questioned the big difference in the sandwich I was advised the sandwich had been...

Panera Bread - Florida, Orlando / Racial profiling

Shellbeesade on Sep 17, 2016
The worst Panera ever. Me, my mom & 2 brothers came to eat breakfast. Me and my mother are inside eatting and working. My brothers sat outside, do to the AC blowing to high for them. My brothers are 2 teenagers. We where at Panera for about a hour an a half when an employee came to me and...

Panera Bread - Pennsylvania, King Of Prussia / Hot chocolate

Drebreez on Sep 14, 2016
I just went to the Panera Bread in King of Prussia to get a hot chocolate. An older Caucasian woman was the one who helped me out. She overfilled my cup so that when she put the lid on...the whipped cream and liquid spilled out the lid. She takes a rag that sitting there and wipe my lid...

Panera Bread - Texas, Sugar Land / Panera sugar land tx store is a disaster

MorganP on Sep 7, 2016
You have a store in deep trouble that’s risking the great brand you’ve built. My family and I have had a series of incredibly poor experiences with your store in Sugar Land. If it were just one thing like slow service, I’d probably let it go as no one is perfect, but this store needs a...

Panera Bread - California, Hemet / Sprouted grain roll

Just so wrong1 on Aug 27, 2016
I went to Panera in Hemet CA First time there and will NEVER return. I ordered and because they were out of bread bowls they gave me a sprouted grain roll. I got home, cut into my bread and there was a white plastic thing in the middle of the roll. I called the manager and he said (exact...

Panera Bread - Ohio, Middleburg Heights / Sandwich

jojerasdfjkl;alskjf on Aug 18, 2016
Ordered a Panni turkey, kale, cheese. This was the second sandwich this week that was terrible. I took one bite and it was all bread. Opened up the sandwich and I saw two very small pieces of turkey, kale, and a piece of melted cheese that was difficult to see. This was the second time...

Panera Bread - Florida, Hollywood / Service

dmf42 on Aug 10, 2016
So on 8/10/2016 around 9PM I ordered some dinner from the store on the NE corner of the intersection of Pines Blvd and Hiatus in Pembroke Pines, FL via the rapid pickup feature online. I arrived at the store to find that my food wasn't at the rapid pickup area so I flagged a waitress down...

Panera Bread - Texas, Arlington / Product, Service and Cleanliness

Shania Redding on Jul 12, 2016
July 7, 2016 time 5:00 I am a new Panera Bread customer and ever since my first visit I have been impressed. During this entire week I have been to four locations and have been pleased with the quality of service every time until I visited Cafe1240. First off it was very dirty and table were...

Panera Bread / Food and service

Xo_Richelle on Jul 3, 2016
So today, a friend and I went to the Panera Bread in Sparta NJ. Yes it was late and the establishment was about to close. We walked in around 945. Now myself and friend are both waitresses and understand how frustrating it is when you have last minute customers that you keep you late or...

Panera Bread / Customer service

Mochee on Jun 20, 2016
I always come to Panera Bread in Miramar Parkway in Miramar, Florida and I always have a bad experience with customer service. They have the worst customer service that I have experienced. First off, I was given a wrong change and the person from the register did not even apologize. Also...

Panera Bread / Treating employee like crap

Lauren78 on Jun 14, 2016
I can't believe how awful a manager was treating a employee when all she did was ask a question. He cursed at her and said I don't care what the f* you do. This is suppose to be a family environment and I was in shock when I heard this! I don't think I will EVER be eating at this location...

Panera Bread / Customer Support

Ken Vendel on Jun 4, 2016
Someone else got my credit card information saved to their account. When i called to have it removed Panera Bread said for Security reasons they could not go into the persons account and remove MY CARD INFORMATION! WHAT KIND OF BS IS THAT! IF I DON'T KNOW THE PERSON AND THEY HAVE MY CARD...

Panera Bread - New Jersey, Edgewater / Terrible management, Poor Service

Kelso Andy on May 27, 2016
I have been dining in your establishment for many years, and each time was delightful. I began to hear about some issues with Panera from colleagues and friends, but I didn't care. I always thought that it was the people's fault, and if they weren't happy with Panera, they shouldn't dine there. ...

Panera Bread - Kansas, Topeka / Food-Price

Waldo Haug on May 13, 2016
On 5/11/16 my husband and I decided to finally try Panera Bread after hearing it was overpriced. I decided on an BLT Avocado Turkey and Onion Soup and my husband chose Chicken Ham/Swiss also with Onion Soup. It took me 5 minutes to find the teeny tiny piece of bacon that didn't even look...

Panera Bread - Texas, Conroe / Customer Service from Manager Karlie Gilbert

Isabel Fabela on May 13, 2016
I came in to Panera Bread this morning at 7:30 May 13, 2016 to buy breakfast for myself and husband. Unfortunately wasn't even greet it with a good morning, I greeted the manger myself. When I placed my order I had to repeat my order several times to her. I initially ordered 2 Asiago bacon...

Panera Bread / Customer Service

brianna riddick on May 5, 2016
I am a usual customer at Panera Bread. The food is great and most of the customer service is welcoming and nice. Today May 5, 2016, my family and I went there for dinner around 5 o' clock pm, there was a woman employee that I've never seen during the times that I have been there who wa...

Panera Bread / Unethical Behavior

jlcrews2 on Apr 27, 2016
My boyfriend and I decided to place a to-go order at the Panera Bread located at 2645 Lawndale Dr. in Greensboro, NC last night. Upon arriving and reviewing the menu, there was a very sarcastic girl who came up and encouraged us to move down to get a better look at the menu. It was very...

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