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Panera Bread Customer Care Service

Panera Bread

3630 S. Geyer Road
St. Louis
United States - MO63127

Customer Support Phone Numbers

+1 (314) 984 1000 59 23

Panera Bread Complaints & Reviews

Panera Bread / Two workers

Dixon1 on Dec 1, 2016
I had went into the Panera Bread in the Sugarcreek Plaza 6130 Wilmington Pike Dayton Ohio 45459 (937)848- 4900 on Wednesday November 23, 2016 and order a Cinnamon bagel and plain cream cheese while leaving the worker had made a comment to the other co worker saying I was always nasty when...

Panera Bread / Unacceptable food quality

DR21 on Nov 30, 2016
On Friday, November 25th I visited Panera Bread in East Windsor, NJ along with my kids. Kids ordered a chocolate chip cookies which they couldn't finish and took it home. When they opened the pack later that evening we found a big long hair baked in along with the cookie. It the grossest...

Panera Bread / Poor customer service

Marylk2657 on Nov 25, 2016
On 11/25/16 at 3:23:35pm I went thru the drive thru and ordered a BREAD BOWL with tomatoes soup. When I got home it was ONLY the soup. When I called the manager & gave her my check #1342212, she said I only ordered soup. Now I ask you, WHO goes to panera & DOESN'T get the bread??? And who...

Panera Bread / Chpt chx avo melt and steak whte ched pan

Cheryl L. Graham on Nov 22, 2016
Sandwiches didn't really have much of a taste, was unable to determine what they were filled with if hadn't read the menu prior to ordering, was really disappointed, thought was ordering Panini 's. My other complaint was that my free dessert coupon expired, was unaware they expired after...

Panera Bread / Told my husband he wasn't welcomed and he had to stop feeding our daughter and to leave the restaurant.

Acerra92 on Nov 16, 2016
My husband went into Panera just like he does every week. Our daughter needed to eat so he bought her some mac and cheese. The district manager, Ryan came up to my husband and daughter and told him that they were not welcomed there because of an incident that happened over 2 years ago...

Panera Bread / Cleanliness of restaurant

Customer726 on Nov 10, 2016
Every time I have come into the Panera on 21st St. in Nashville, TN, the tables, floors, and bathrooms have been dirty. I often come to Panera to eat and then study for several hours. Not once have I seen anyone come by to wipe tables or vacuum the floor in the 2-4 hours I spend here in...

Panera Bread / Delivery time

Alisha Gragg on Nov 3, 2016
Our office had ordered online with rapid delivery for lunch. We waited an hr and a half when they quoted 20 mins. After still not receiving our food I called and they said the delivery driver was on their way and they would be sending some certificates. After about two weeks I called again...

Panera Bread / I have the worst experience at panera bread merrifield va by one of manager over there

Tiffanypppp on Oct 31, 2016
I order my food and drink, they don't have ice tea lemon so I ordered ice tea. They forgot to give me the cup so having one lady I think the manager just gave me a cup without apologizing. But I think it's ok. I didn't bother myself. While pouring my tea, I saw lemon juice near there so I...

Panera Bread / Unacceptable food quality

gyarus on Oct 18, 2016
While eating my salad at Panera, I found a dead fly in the salad. When I brought it back up the worker at the time did not doing anything about it. He asked if I wanted him to make me a new salad, but I did not want that. They should have reimbursed me for having that incident happen.

Panera Bread, Lake Bluff Illinois / Employee

Margo Lipinski on Oct 18, 2016
I was there last week and an employee told the lady in front of me he could wait on her at the register down the way as the line was quite long. I did not hear that employee supposedly say (just the first person in line), and followed the lady in front of me to be waited on. But after the...

Panera Bread / Sexual harassment in the workplace

hhpf96! on Oct 11, 2016
I worked at this location for approximately 1.5 years. I had a coworker that would sexually harass me anytime we worked together (and even when we didnt, he trained me and the GM made us swap numbers). He constantly rubbed up against me and touch my butt. Then a few times he had hi...

Panera Bread / Unethical behavior

Elizabeth043 on Sep 27, 2016
I came into Panera Bread in West Chester store #203977 shopping center around 8:00 and my Bacon Turkey Bravo was on the wrong bread. I went to the counter and the manager Tom was on his phone so he did not even here me at first. Then when I got his attention he told me he would get me a...

Panera Bread / Drastic change in volume of the italian combo sandwich

DbUSH6 on Sep 23, 2016
I have been ordering the Italian Combo sandwich for a long period of time, more than five years, and during my last visit the Italian Combo was at least half the size that I have been receiving. When I questioned the big difference in the sandwich I was advised the sandwich had been...

Panera Bread / Racial profiling

Shellbeesade on Sep 17, 2016
The worst Panera ever. Me, my mom & 2 brothers came to eat breakfast. Me and my mother are inside eatting and working. My brothers sat outside, do to the AC blowing to high for them. My brothers are 2 teenagers. We where at Panera for about a hour an a half when an employee came to me and...

Panera Bread / Hot chocolate

Drebreez on Sep 14, 2016
I just went to the Panera Bread in King of Prussia to get a hot chocolate. An older Caucasian woman was the one who helped me out. She overfilled my cup so that when she put the lid on...the whipped cream and liquid spilled out the lid. She takes a rag that sitting there and wipe my lid...

Panera Bread / Panera sugar land tx store is a disaster

MorganP on Sep 7, 2016
You have a store in deep trouble that’s risking the great brand you’ve built. My family and I have had a series of incredibly poor experiences with your store in Sugar Land. If it were just one thing like slow service, I’d probably let it go as no one is perfect, but this store needs a...

Panera Bread / Sprouted grain roll

Just so wrong1 on Aug 27, 2016
I went to Panera in Hemet CA First time there and will NEVER return. I ordered and because they were out of bread bowls they gave me a sprouted grain roll. I got home, cut into my bread and there was a white plastic thing in the middle of the roll. I called the manager and he said (exact...

Panera Bread / Sandwich

jojerasdfjkl;alskjf on Aug 18, 2016
Ordered a Panni turkey, kale, cheese. This was the second sandwich this week that was terrible. I took one bite and it was all bread. Opened up the sandwich and I saw two very small pieces of turkey, kale, and a piece of melted cheese that was difficult to see. This was the second time...

Panera Bread / Service

dmf42 on Aug 10, 2016
So on 8/10/2016 around 9PM I ordered some dinner from the store on the NE corner of the intersection of Pines Blvd and Hiatus in Pembroke Pines, FL via the rapid pickup feature online. I arrived at the store to find that my food wasn't at the rapid pickup area so I flagged a waitress down...

Panera Bread / Product, Service and Cleanliness

Shania Redding on Jul 12, 2016
July 7, 2016 time 5:00 I am a new Panera Bread customer and ever since my first visit I have been impressed. During this entire week I have been to four locations and have been pleased with the quality of service every time until I visited Cafe1240. First off it was very dirty and table were...

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