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Panera Bread

Panera Bread

3630 S. Geyer Road
St. Louis
United States - MO63127
Customer Care
+1 (314) 984 1000 0 0
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Panera Bread Complaints & Reviews

Panera Bread - Ohio, Lancaster - Glass coffee cups....and broccoli cheese soup.....

Posted: 2015-11-10 by    Maggie Bennett
Complaint Rating:  0 % with 0 votes
my daughter and i along with my grandaughter(13 months old) were in the Lancaster Ohio Panera at about 11:40 a.m this morning..i ordered a cup of coffee..our cashier handed me a paper cup..normally they ask idf i want paper cup or glass coffee mug..i always choose glass as the coffee burns my...

Panera - Illinois, Decatur - Customer Service When Ordering On The Phone

Posted: 2015-11-08 by    Reviewer85412
Complaint Rating:  0 % with 0 votes
Hi, As a long time customer of Panera products I thought you would be interested in my conversation this a.m. with the Panera store in Decatur Il.. I went online this morning trying to order bread. I was having trouble with your sight and called the store to schedule a pick up order for the...

Panera Bread - Drive through order not delivered properly

Posted: 2015-11-04 by    Reviewer81335
Complaint Rating:  0 % with 0 votes
I asked for a Tuna on lettuce, tomato, onion, no bread. I got a sandwich with the largest pieces of bread ever. I have come through this drive through for the last few years and never got the sandwich and I order it like I always do. When I finally got a chance to eat lunch, I realized the mix...

Panera Bread - New Hampshire, Keene - Service and Cleanliness

Posted: 2015-11-03 by    Reviewer35655
Complaint Rating:  0 % with 0 votes
I visit Panera Bread with my family in the Keene, NH location weekly and have done so for a few years now. There are many issues: - Slowness - On average when you get in the line and you are the 3rd person waiting in line, you wait about 15 minutes to be served. - Never Hazelnut coffee or regular...

Panera Bread - Texas, Houston - General Management

Posted: 2015-11-01 by    Reviewer10421
Complaint Rating:  0 % with 0 votes
I live right around the corner from Panera so we go there with some frequency. I also have visited many Panera locations and I can say without a doubt, this is the worse managed Panera Bread I've ever visited. Just today, my family was at their door at 7:15 a.m. Both doors were locked but...

Panera Bread - Massachusetts, Chelmsford - Catering

Posted: 2015-10-27 by    Reuben Sivan
Complaint Rating:  0 % with 0 votes
Yesterday I called the Chelmsford, MA Panera Bread location to confirm they can deliver next day, to my company, a lunch order for ten people. They told me, just go on line and order your order before the end of day. I put together an order for ten lunch items plus drinks, my credit card got...

Panera Bread - Bad treated employees

Posted: 2015-10-24 by    Henry Platz
Complaint Rating:  0 % with 0 votes
I went to butler Panera bread and a girl was doing 2 jobs. She came out from the back and was crying. It is not there job to take over someone else's job. That is what the managers are for. Also you only ever see girls doing that job which I think is sick, that's a guys job to take out the trash...

Panera Bread - Florida, Zephyrhills - Terrible Service

Posted: 2015-10-23 by    Reviewer79961
Complaint Rating:  0 % with 0 votes
I ordered and prepaid through the online "rapid-pickup" service before 10am on Monday for an order I needed to pick up at 3:30pm on Tuesday (well over 24 hours in advance). The store left a message at my home number the next day 2 minutes before the scheduled pick-up to say they didn't have...

Panera Bread - Texas, San Antonio - Bread Bowls

Posted: 2015-10-22 by    Reviewer76238
Complaint Rating:  0 % with 0 votes
I love Panera and most of the food offered, but the one item I go in to buy all of the time is the Creamy Tomato Soup in a Bread Bowl. The problem is, I hardly ever receive this order because after 4:00PM, Panera seems to run out of bread bowls. This has been happening to me for years and when...

Panera Bread - Customer service

Posted: 2015-10-21 by    Terri Day
Complaint Rating:  0 % with 0 votes
This complaint is for your new.store located in McDonough, Ga, store #4313. I visited your store for the first time on Monday, October 19 and ordered the FULL turkey, Apple and cheddar sandwich, To Go. After receiving my order, I noticed my bag was a little light in weight, check my order while...

Panera Bread - Bread & bowl of soup

Posted: 2015-10-21 by    Reviewer73175
Complaint Rating:  0 % with 0 votes
Bread was ok but advertising it as a "bowl" insinuates to me that I actually get a "bowl" of soup. They provide a cup of soup with their bread bowl, hardly enough to moisten the bowl, and the apple provided was obviously last years, or from far far away and had a blemish...

Panera Bread - Indiana, Lafayette - Employee sitting in dinning area, with very bad cold

Posted: 2015-10-18 by    Reviewer59728
Complaint Rating:  0 % with 0 votes
We went to enjoy a meal at Panera Bread, in West Lafayette Indiana. It was busy and there was very little sitting available. At the booth next to the table we sat at there was a young lady who was obviously ill. I looked around to move, but there was not an empty table to be found, except closer...

Panera Bread - Customer Service and uncooked food

Posted: 2015-10-16 by    mcwhortsg
Complaint Rating:  0 % with 0 votes
I was elated to have a Panera within short driving distance of our home. I have gone to our store in Killeen, Texas, several times to include the drive thru. We were driving through Killeen last night and ate a late dinner at Panera (after 8pm). I had to ask the lady behind the counter if she...

Panera Bread - One store in Rancho Cucamona, CA on 4th street

Posted: 2015-10-16 by    Reviewer16975
Complaint Rating:  0 % with 0 votes
After a Movie we went for a cherry pastry. If this was my first time I'd never go back. We decided to order 2 broccoli cheese soups. They brought 1. My wife had broccoli, mine had a hint of broccoli in a watery soup. I got a knife for my bread. It was filthy. I asked for another and they had...

Panera Bread - Change of menu

Posted: 2015-10-11 by    Reviewer43672
Complaint Rating:  0 % with 0 votes
Why change a good thing. I've gone to Panera bread for at least 5 years with my husband and always had the French onion soup and smokehouse turkey Panini but was told the other day they no longer make that sandwich and the French onion soup is now seasonal in the summer only. I have no reason...

Panera Bread - Minnesota, Rochester - Classic Salad

Posted: 2015-10-08 by    Reviewer67686
Complaint Rating:  0 % with 0 votes
I picked up salad at ~1:00 PM from Panera Bread; came to my room and put the salad in refrigerator for the evening supper. As my wife open the salad container, there was a dead fly in the salad. I immediately called the Panera Bread where I purchased it; talked to the Manager on duty. He said,...

Panera Bread - General manager, assistant manager

Posted: 2015-10-06 by    Reviewer94410
Complaint Rating:  0 % with 0 votes
Went to this location twice already, and all I have to said is that this location need a management change ASAP, THE General Manager is a nasty manager the way he speak to the employee is just ridiculous I understand that business need to be run, but he have a nasty actitude, my first visit...

Panera Bread - New York, New Hartford - Grilled Cheese Sandwich

Posted: 2015-10-03 by    Reviewer30480
Complaint Rating:  100 % with 1 votes
03 Oct 2015 New Hartford NY Ordered a grilled cheese sandwich...first time for this sandwich at Panera. The sandwich in the picture on their menu looks yummy. What we got was something totally different. (See attached pics - you can tell which are which). Complained to the manager...she said...

Panera Bread - Colorado, Fort Collins - Everything

Posted: 2015-10-03 by    Reviewer51788
Complaint Rating:  0 % with 0 votes
We recently moved from Oklahoma to Colorado and the closest Panera Bread to our house is in Front Range Village in Fort Collins. I have never been to a worse Panera. We have been at least 5 times in the past month at different times of day (Panera used to be one of our fast casual staples)....

Panera Bread - Georgia, Statesboro - Hair found in my salad

Posted: 2015-10-01 by    lexismart94
Complaint Rating:  0 % with 0 votes
The date of was September 29, 2015 and my client number is Cafe Order 131244. I bought a half order of power kale chicken Caesar salad and found a hair. My hair was wrapped so I know it was not mine. When I ate the salad at home, I looked inside the box and saw a long hair on the side and I...

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