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Panera Bread Customer Care Service

Panera Bread

3630 S. Geyer Road
St. Louis
United States - MO63127

Customer Support Phone Numbers

+1 (314) 984 1000 26 10
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Panera Bread Complaints & Reviews

Panera Bread / Unethical Behavior

jlcrews2 on 2016-04-27
My boyfriend and I decided to place a to-go order at the Panera Bread located at 2645 Lawndale Dr. in Greensboro, NC last night. Upon arriving and reviewing the menu, there was a very sarcastic girl who came up and encouraged us to move down to get a better look at the menu. It was very...

Panera Bread - Florida, Vero Beach / Accuracy

Marie Carey-Donlevy on 2016-04-24
On 4/24/16 I stopped @ Store #4169 in Vero Beach, Fl 32960. There was a long line but you don't mind waiting if the end result is good. Not the case. When It was my turn I ordered Steak and White Cheddar Panini and a Ham and Swiss sandwich on rye. This was ordered to go I was informed no...

Panera Bread, Main Street, Centerville, OH / Extremely poor customer service, definitely not the high benchmark we've come to expect from Panera Bread

Julie Gerspacher on 2016-04-11
On Fridays, after work, it has become routine for a group of us to meet at Panera to end the week with great food, fellowship, and fun. To our disappointment, we experienced the worst customer service (and apparently so did quite a number of other patrons as well). The Centerville, Ohio...

Panera Bread - New Jersey, Paramus / Burnt/dirty breakfast sandwiches

Julie Burkey on 2016-03-31
Several times the turkey sausage/spinach/egg white breakfast sandwich has come with very burnt/blackened crust on the lower half of sandwich bread. I have a photo of it if I can post here---ugly and unhealthy, maybe even a health hazard. If you notice their panini grills, they are very...

Panera Bread - Florida, Gainesville / Broccoli/Cheddar Soup

Reviewer72499 on 2016-02-20
I ate at Panera in Gainesville, FL on Sat. Feb. 20th. I have eaten there before and every time I have ordered the Broccoli/Cheddar Soup and every time I end up feeling sick (bad intestinal pain)! I am not going to eat there again. ? wonder now if this is one reason they have a reward...

Panera / Cold Soup

Reviewer99639 on 2016-02-18
Today I went to lunch with a friend at Panera on University Parkway, Bradenton Fl. This was during lunch and we both had to get back to work. We ordered broccoli soup and half a sandwich. We both notice that the soup was served in a bowl and then they went on to make the sandwich. By the...

Panera Bread - California, Chico / Cistomer Service

Anonymous06131979 on 2016-02-16
I frequent the panera bread in Chico, CA regularly, religiously since they first opened not that long ago. Normally it's a nice little nook, with friendly staff, and great coffee. But this morning was completely opposite of what I have come to expect when I go into the place. I come in...

Panera Bread - Florida, Zephyrhills / Products

Reviewer41430 on 2016-02-14
Last Tues.mi went in to store #1693 to get the bakers dozen of bagels and they only had 2 french toast, 1 osiago cheese, 6 plain and a couple of others and i asked where were the blueberry, cinnamon crunch, cinnamon raisin, and cranberry nut and was told "they didn't bake any today so the...

Panera Bread - California, Fontana / Customer service

Lu de on 2016-02-12
On February 1 /2016 I went to panera store # 601250 and I make my order in the automatic kiosk. I pay the order with my Paypal debit card. I sit in my table waiting for my order and I open in my laptop my paypal account to review some purchases. Then I saw that panera charge twice for the same...

Panera Bread / Service

Tpark on 2016-02-07
I was treated very rudely and service was poor. I asked if the Thai broth soup was spicy and before I even got the sentence out the girl said yes. Clearly didn't have time for questions When she saw I had more she handed me over to another cashier I asked her the same question and she...

Panera Bread - Alabama, Auburn / Service, Emily

Reviewer82808 on 2016-01-25
I went to Panera Bread on January 25, 2015 at 7:08 pm. I order two half salads with no cheese or almonds. When I got home I had a half salad and a turkey sandwich. I immediately return it back to Panera Bread and explained to Emily who took my order. Emily apologized and took the bag. She...

Panera Bread / Manager

Reviewer71509 on 2016-01-24
I go to panera all the time and today the day after a snow storm the manager was complaining about these young girls that were not able to make it in. This manager needs to realize that those girls are going off of what there parents are telling them I would guess and most of the girls in...

Panera Bread - Pennsylvania, Langhorne / Turkey bacon blt with avocado , soup

jenna3 on 2016-01-07
My sandwich was a gross slimy mess when I went to bite into it . Avocado with Mayo is disgusting!This was suppose to a healthy sandwich. Instead of having vegetable soup that they were out of . I was asked if I would mind substituting my vegetable soup for chicken noodle which hardly had...

Panera Bread / High sodium content.

Reviewer16616 on 2016-01-02
I love Panera Bread's broth bowls . They are wonderful but I was recently diagnosed with high blood pressure so I am cautious about eating out. I looked up the nutritional content of the Lentil broth bowl (my favorite!) and i was shocked by the sodium content. It was more than my daily...

Panera Bread - Illinois, Naperville / Menu

Reviewer79924 on 2015-12-29
I have been pleased with the service and menu of Panera Bread and a longtime customer. I am a vegetarian and when I order a delicious salad from the menu minus the meat, I still get charged the same price. I would appreciate if they can have a price for salads with meat and another price for salad without meat. Thanks for your consideration.

Panera Bread Dunwoody Ga - Georgia, Atlanta / Very poor food quality and service

Reviewer93316 on 2015-12-12
On 12.11.15 @ 5:30pm with only four customers in the restaurant, I ordered a flatbread sandwich and tomato soup. There was a lot of confusion on the part of the cashier taking the simple order. As I moved to the area to await my food, the cooks were too visibly confused. No one asked about...

Panera Bread - North Carolina, Greenville / General Manager

Reza Azad on 2015-12-09
I am one of everyday customer of Panera, I've been spending money in this store more than 5 years every single day and always trying to be nice to all the people working in there. Some friends of mine complained about the general manager of this store, I mean the way he talks to foreign...

Panera Bread - Florida, Sarasota / food quality and service

Lee Johnson on 2015-12-08
I sent my daughter in to Punier in gulf gate, Sarasota fl. to get our usual macaroni bread bowl and turkey bacon advacado sandwhich after ordering and waiting about 15 min. was told there was no sour dough bread for my samdwich and no bread bowls for her macaroni. this was the whole reason...

Panera Bread - New York, Farmingdale / Rude delivery driver

Stephen Seligson on 2015-12-04
I was in the store in Melvlle New York Dec 4 about 9:30 Am. I came out of the store and there was a tractor trailer that was blocking my car. It was a Panera truck making a delivery. I asked the driver to please move his truck so I can get out. He told me very rudely he is not going to...

Panera Bread - Wisconsin, Madison / Wilted/rotten lettuce in my salad

Reviewer42151 on 2015-12-03
Good afternoon, I picked up lunch to go from Panera Bread Café 1552 on December 3rd in Madison, Wisconsin and could not believe the amount of rotten pieces of lettuce I had in my Asian Sesame Chicken Salad. I frequent Panera frequently and will continue to do so, but could not believe that...

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