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Panera Bread Customer Care Service

Panera Bread

3630 S. Geyer Road
St. Louis
United States - MO63127

Customer Support Phone Numbers

+1 (314) 984 1000 42 17
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Panera Bread Complaints & Reviews

Panera Bread - Ohio, Middleburg Heights / Sandwich

jojerasdfjkl;alskjf on Aug 18, 2016
Ordered a Panni turkey, kale, cheese. This was the second sandwich this week that was terrible. I took one bite and it was all bread. Opened up the sandwich and I saw two very small pieces of turkey, kale, and a piece of melted cheese that was difficult to see. This was the second time...

Panera Bread - Florida, Hollywood / Service

dmf42 on Aug 10, 2016
So on 8/10/2016 around 9PM I ordered some dinner from the store on the NE corner of the intersection of Pines Blvd and Hiatus in Pembroke Pines, FL via the rapid pickup feature online. I arrived at the store to find that my food wasn't at the rapid pickup area so I flagged a waitress down...

Panera Bread - Texas, Arlington / Product, Service and Cleanliness

Shania Redding on Jul 12, 2016
July 7, 2016 time 5:00 I am a new Panera Bread customer and ever since my first visit I have been impressed. During this entire week I have been to four locations and have been pleased with the quality of service every time until I visited Cafe1240. First off it was very dirty and table were...

Panera Bread / Food and service

Xo_Richelle on Jul 3, 2016
So today, a friend and I went to the Panera Bread in Sparta NJ. Yes it was late and the establishment was about to close. We walked in around 945. Now myself and friend are both waitresses and understand how frustrating it is when you have last minute customers that you keep you late or...

Panera Bread / Customer service

Mochee on Jun 20, 2016
I always come to Panera Bread in Miramar Parkway in Miramar, Florida and I always have a bad experience with customer service. They have the worst customer service that I have experienced. First off, I was given a wrong change and the person from the register did not even apologize. Also...

Panera Bread / Treating employee like crap

Lauren78 on Jun 14, 2016
I can't believe how awful a manager was treating a employee when all she did was ask a question. He cursed at her and said I don't care what the f* you do. This is suppose to be a family environment and I was in shock when I heard this! I don't think I will EVER be eating at this location...

Panera Bread / Customer Support

Ken Vendel on Jun 4, 2016
Someone else got my credit card information saved to their account. When i called to have it removed Panera Bread said for Security reasons they could not go into the persons account and remove MY CARD INFORMATION! WHAT KIND OF BS IS THAT! IF I DON'T KNOW THE PERSON AND THEY HAVE MY CARD...

Panera Bread - New Jersey, Edgewater / Terrible management, Poor Service

Kelso Andy on May 27, 2016
I have been dining in your establishment for many years, and each time was delightful. I began to hear about some issues with Panera from colleagues and friends, but I didn't care. I always thought that it was the people's fault, and if they weren't happy with Panera, they shouldn't dine there. ...

Panera Bread - Kansas, Topeka / Food-Price

Waldo Haug on May 13, 2016
On 5/11/16 my husband and I decided to finally try Panera Bread after hearing it was overpriced. I decided on an BLT Avocado Turkey and Onion Soup and my husband chose Chicken Ham/Swiss also with Onion Soup. It took me 5 minutes to find the teeny tiny piece of bacon that didn't even look...

Panera Bread - Texas, Conroe / Customer Service from Manager Karlie Gilbert

Isabel Fabela on May 13, 2016
I came in to Panera Bread this morning at 7:30 May 13, 2016 to buy breakfast for myself and husband. Unfortunately wasn't even greet it with a good morning, I greeted the manger myself. When I placed my order I had to repeat my order several times to her. I initially ordered 2 Asiago bacon...

Panera Bread / Customer Service

brianna riddick on May 5, 2016
I am a usual customer at Panera Bread. The food is great and most of the customer service is welcoming and nice. Today May 5, 2016, my family and I went there for dinner around 5 o' clock pm, there was a woman employee that I've never seen during the times that I have been there who wa...

Panera Bread / Unethical Behavior

jlcrews2 on Apr 27, 2016
My boyfriend and I decided to place a to-go order at the Panera Bread located at 2645 Lawndale Dr. in Greensboro, NC last night. Upon arriving and reviewing the menu, there was a very sarcastic girl who came up and encouraged us to move down to get a better look at the menu. It was very...

Panera Bread - Florida, Vero Beach / Accuracy

Marie Carey-Donlevy on Apr 24, 2016
On 4/24/16 I stopped @ Store #4169 in Vero Beach, Fl 32960. There was a long line but you don't mind waiting if the end result is good. Not the case. When It was my turn I ordered Steak and White Cheddar Panini and a Ham and Swiss sandwich on rye. This was ordered to go I was informed no...

Panera Bread, Main Street, Centerville, OH / Extremely poor customer service, definitely not the high benchmark we've come to expect from Panera Bread

Julie Gerspacher on Apr 11, 2016
On Fridays, after work, it has become routine for a group of us to meet at Panera to end the week with great food, fellowship, and fun. To our disappointment, we experienced the worst customer service (and apparently so did quite a number of other patrons as well). The Centerville, Ohio...

Panera Bread - New Jersey, Paramus / Burnt/dirty breakfast sandwiches

Julie Burkey on Mar 31, 2016
Several times the turkey sausage/spinach/egg white breakfast sandwich has come with very burnt/blackened crust on the lower half of sandwich bread. I have a photo of it if I can post here---ugly and unhealthy, maybe even a health hazard. If you notice their panini grills, they are very...

Panera Bread - Florida, Gainesville / Broccoli/Cheddar Soup

Reviewer72499 on Feb 20, 2016
I ate at Panera in Gainesville, FL on Sat. Feb. 20th. I have eaten there before and every time I have ordered the Broccoli/Cheddar Soup and every time I end up feeling sick (bad intestinal pain)! I am not going to eat there again. ? wonder now if this is one reason they have a reward...

Panera / Cold Soup

Reviewer99639 on Feb 18, 2016
Today I went to lunch with a friend at Panera on University Parkway, Bradenton Fl. This was during lunch and we both had to get back to work. We ordered broccoli soup and half a sandwich. We both notice that the soup was served in a bowl and then they went on to make the sandwich. By the...

Panera Bread - California, Chico / Cistomer Service

Anonymous06131979 on Feb 16, 2016
I frequent the panera bread in Chico, CA regularly, religiously since they first opened not that long ago. Normally it's a nice little nook, with friendly staff, and great coffee. But this morning was completely opposite of what I have come to expect when I go into the place. I come in...

Panera Bread - Florida, Zephyrhills / Products

Reviewer41430 on Feb 14, 2016
Last Tues.mi went in to store #1693 to get the bakers dozen of bagels and they only had 2 french toast, 1 osiago cheese, 6 plain and a couple of others and i asked where were the blueberry, cinnamon crunch, cinnamon raisin, and cranberry nut and was told "they didn't bake any today so the...

Panera Bread - California, Fontana / Customer service

Lu de on Feb 12, 2016
On February 1 /2016 I went to panera store # 601250 and I make my order in the automatic kiosk. I pay the order with my Paypal debit card. I sit in my table waiting for my order and I open in my laptop my paypal account to review some purchases. Then I saw that panera charge twice for the same...

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