Pizza Hut reviews and complaints 1
View all 2947 complaintsPizza Hut - Dine in option rudely denied
I have been a loyal Pizza Hut customer for over 20 years. I admit it has been a couple of years since I have been inside a Pizza Hut Restaurant.
Last Thursday my husband and I visited your location in Carlisle, PA. It was around 6:00-7:00pm when we decided we wanted to dine in and eat a deep-dish pizza. We walked in and saw there was an empty dining room. There were two female employees standing at the counter and a few carry out orders on the board. I asked if we could dine in. The girl at the counter looked confused and then asked her supervisor. I was rudely told "no".
I was flabbergasted.
We were really hungry for Pizza Hut Pizza and very disappointed. My husband suggested that we still order carry-out and eat it in their dining room. I said heck no, this company obviously does not care about our business, why would I spend my hard-earned money at this place? I also knew that the real reason we were denied dining in was because the employees did not want to buss the tables and clean up after us.
Claimed loss: You have lost me as a customer.
Desired outcome: I would like an apology. I would also like stores to clearly state on their front doors if dine-in option is available. Please save us the time and aggravation.
Confidential Information Hidden: This section contains confidential information visible to verified Pizza Hut representatives only. If you are affiliated with Pizza Hut, please claim your business to access these details.
Latest Pizza Hut Reviews
New opening at Sheridan Drive Amherst NY 14226 Ordered pizza delivery again online where I have an account. Have ordered many times. Pizza crust My manager The managementGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!