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McDonald's Customer Care Service

Privacy at McDonald's
Dept. 062
2915 Jorie Boulevard
Oak Brook, IL 60523, USA
(800) 244-6227

United States - 60523

Customer Support Phone Numbers

(800) 244-6227 0 2
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McDonald's Complaints & Reviews

Mcdonald's Corporation - Arizona, Scottsdale / Playground filth

Marilyn Domokos on Oct 21, 2016
I took my 2 year old daughter to the McDonalds today at 8001 E Indian School Rd Phoenix AZ 85257. The play area is not being cleaned properly. Along the bottom of all play items and the side walls is an accumulation of dirt and food that is not being removed. I will not return unless I am...

McDonald's Corporation - Florida, Hialeah / Service

jftr on Sep 22, 2016
I was at the McDonald's on w 49th street in the drive thru. I guess she was a manager but she was cursing at the employee who took my order correctly and was very polite. this employee needs a wage increase he was so professional. not like your manger who was cursing at him. does McDonald...

Mcdonalds / Toilet charges

I don't know if that is the right place to place a complaint, so excuse me if it isn't. I currently live in Malta, however am Bulgarian by nationality and visit my country once a week each year. A month ago I was back in Plovdiv, Bulgaria and visited the central area outlet on two...

Mcdonalds - Texas, Gainesville / Order

Norman Newton on Sep 9, 2016
Ordered 2 sausage biscuits and senior coffee. Received change from a 5 dollar bill. The charge was $3.39. I did not receive a receipt with my change. This was at 4:20 am and the attendant was the same lady that failed to give me a receipt the previous time I went through the drive through...

McDonald's Corporation - Minnesota, Two Harbors / Fast food

Savvy2 on Sep 5, 2016
I stopped at a McDonald's in Two Harbors, MN and was short changed $15.00. I sent emails to that location and also to Corporate and received no response! They have the worst email process because it has to be done thru their websites so you don't have a tracking of them. Apparently nobody...

McDonalds / Lack of tables because of students making it a study area!

RushOne on Aug 22, 2016
Gud Day! I'am complaining about the lack of tables for dine in customers because students making it a study area.Every 8:00 pm onward for 24 hour branches., I'm talking about Bustillos branch near MRT Legarda station that about 50% of the seats are taken by students who ordered...

McDonald's / Manger! Plus treating workers like slaves

Sharon Burwin on Aug 16, 2016
My name is ms wright;I was at 2vanderbulit commack resterunat The day 2016i was there to get breakfast couldn't believe the black Manger, so mound because a worker Was late, in front of people that's wrong.you don't do that.also The mangers behind where they make breakfast...

Mcdonalds / Food

missmech68 on Aug 5, 2016
8129 george washington hwy Yorktown, VA store . I bought five sandwiches ( 2 quarter pounders [2 for 5], double quarter and 2 mcdoubles. ) 1 quarter pounder was left out. There were no condiments on the sandwiches. The bun on the quarter pounder was very stale. I will not purchase from this restaurant again.

Mcdonalds - Kansas, Fort Scott / Food and Service

Nancy Daniels Pruitt on Aug 3, 2016
I went through the drive thru, we are having major construction around McDonalds so took forever to get in and out. Ordered a double cheeseburger and fries. Got back to my work 5-10 min away, to find not meat on the cheeseburger. Drove back, went inside. Cashier was nice enough and asked...

McDonald's - New South Wales, Rockdale / The duty manager

graham333 on Jul 31, 2016
I requested an orange juice with my meal as I am a senior and have always received it from this store and my other local maccs stores..the female manager on duty said I was entitled to it I said I did not want tea or coffee just a small orange juice please she said I said you cant have...

Mcdonalds - Illinois, Oak Brook / Terrible service!!!

Greg on Jul 29, 2016
Yesterday I went to McDonalds and ordered some food there. When I was about to take a sit a McDonalds employee run into me and everything I bought was on the floor. I went to the counter and asked for a new portion and they said ok. I thought it would be free but they asked me to pay! I...

McDonald's - Indiana, Elkhart / False advertisement

beACHRAT65 on Jul 25, 2016
I Just went to the Mc Donalds on Cassopliss st in Elkhart Indiana. It clearly says on the window in HUGE LETTERS Breakfast 24 hrs a day. It was 12.15 in the afternoon on 7/25/2016...I asked if the would please make 2 orders of the eggs and sausage on the biscuits. she said we are not doing...

Mcdonalds / Poor service! Worst ever!

Marian Santos on Jul 23, 2016
I just had to express my disappointment to McDonald's Alabang Town Center. Sobrang bigat ng feeling i had to let it out. We celebrated my daughter's bday yesterday July 23 2016. My husband and i decided to try this branch dahil alam namin matagal na ang branch na to, mas matanda pa ata sa...

McDonald's / Hong Kong online mcdelivery service

hate people who ripoff on Jul 18, 2016
I have complained to the hong kong online mcdelivery service that it is unfair that they have OVERPRICED every single item on their online menu, a filet o fish costs HKD$17.80 but when you go to the store it only costs HKD$10 the small fries option is no longer avaliable and the double...

McDonald's / Service, inappropriate behavior around customers

Mcarthur mayfield on Jul 5, 2016
I went into a love's truck stop with a McDonald's inside to get a quick bite to eat, on 7-5-16 at 05.29 in the morning, , when I went to place my order the cashier was to busy talking an playing to realize I was waiting. ..when I did place my order, here comes one of the shop...

McDonalds - New York, New York / Unethical behavior... Poor hospitality and customer service skills

Nichole26 on Jul 3, 2016
My name is Nichole Cyrus...I just started working again for mcdonalds last week, for 52 fulton. I like working at mcdonalds...I have, more than once in the past. I started the overnight shift for the first time 7/2/16. My husband came to pick me up at the end of my shift at 3am...He walked...

McDonald's / Rude manager

Sharon Kehoe on May 11, 2016
On May 11th my Husband and a friend were eating at Mc Donalds and we also play bingo there at 6pm each week its for seniors .And Ray the caller annouced you can no longer bring in outside food or drinks .After about an half hour the manager single us out and we were told we could not drink...

McDonald's - Ontario, Richmond Hill / Celso (Employee who works in the Lobby)

JJKhan on May 4, 2016
1)I go to this McDonald's location that is located on the corner at eastside of Yonge street and North of 16th Avenue ( Address is 9301 Yonge Street, Richmond Hill, Ontario, L4C 1V4) but until I go inside, I see this Filipino male employee (who works cleaning the Lobby of this McDonald’...

McDonalds - Mississippi, Crystal Springs / Manager Kim/Crystal Springs Ms.

Sharon Rankin on May 1, 2016
Customer service is very poor and you would think a manager in training would put her best foot forward to prove herself but not!!! the ice in my drink had bugs in it and I mean the bugs were inside the ice the quality of service and food preparation was poor. The manager on duty had...

Mcdonalds - Ontario, North Bay / Servers don't know how to read and put the right amount of cream sugar or sweetener in coffee

blkcrowca on May 1, 2016
I have been ordering coffee from McDonalds for over a year cause I believe it to be the best coffee around. But will be not going back due to poor coffee makers there . Ny orders have been screwed up every time the last 7 times I have gone there. Not enough creamer or none at all, same...

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