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McDonald's Customer Care Service

Privacy at McDonald's
Dept. 062
2915 Jorie Boulevard
Oak Brook, IL 60523, USA
(800) 244-6227

United States - 60523

Customer Support Phone Numbers

(800) 244-6227 0 3

McDonald's Complaints & Reviews

Mcdonalds / Happy Meal Troll Toy

ChareeClark on Dec 3, 2016
Good Afternoon I recently purchased a happy meal from a McDonalds on adams and Wabash. I purchased a happy meal for my daughter and of course as all kids go right for the toys she screamed and asked what was in the toy. I didn't know so of course I checked and honestly I don't know what'...

Mcdonalds / Service/no credit for any mobile app coupons for several days

flick off on Nov 30, 2016
7480 Old National Hwy., College Park Georgia This location has the worst service and with attitude over any location I have been to in my entire life. I have had arguments with a certain drive thru team member and her manager backs her up. I am a daily customer and only ask for one or two...

Mcdonalds / Mcdonalds on corner of avenue u and coney island avenue 7:30pm

Karen Mui on Nov 28, 2016
Mcdonalds on the corner of Avenue U and Coney Island Avenue 11223 Brooklyn, New York 7:25pm eastern time. 11/28/16. It's a discrimination of not accepting the scanning of the mobile app of the items of the Cyber Monday offers one day of the free item of the free Medium French fries and the...

Mcdonalds / Customer service

shaqjohn26 on Nov 28, 2016
On11/27/2016, at around 7pm I visited a McDonalds at 4635 Harford Road, Baltimore MD, 21214 and an associate by the name of "Mesani" was very rude, not only did she not give us the food that we PAID for, she came outside trying to fight and try to force her way into the car. She began to...

Mcdonalds / Service

Tammy Batchelor on Nov 21, 2016
On Nov. 6, 2016 at 19:07 I made an order and paid my money at the first window, when I got to the second window the young women opened the window and asked what I had ordered and before I could tell her she closed the window and turned her back on me. When she came back, I told her how rude...

Mcdonalds / Chicken nuggets

Scatr on Nov 16, 2016
My wife and I pulled in to Delmar DE Mc Donald's drive through 11/14/16. We ordered Mc pick two and paid for our meal. We pulled to the pick up window and received our drinks. The employee said can I pull ahead and wait cause the fries would be thirty more seconds to complete my order. I...

Mcdonalds / Parfaits

Felicia ROSE on Nov 15, 2016
not a good end of the day when after ordering my daughter and I Parfaits, they wasn't dated when made and they was watered down and looked mixed, we did not go back cause we went through drive through, The wait was so long, and when we got home to eat them that's when I got even madder and...

Velma McDonald / Package delivery to london, ontario

Velma McDonald Guignion on Nov 10, 2016
On November 1, 2016 I went in to the Post Office on Donegani, in Point Claire, Quebec to send a package to my son in London, Ontario. I was served by Roberto, who took all the information from my package and charged me $12 for 4 day delivery based on the address which he verified in the...

Mcdonalds / Store 21082

Andrew Sariti on Nov 8, 2016
Store completeley mismanaged from drive thru to pick up. Waited for 15min for drive thru line to move 1 spot for an order. Went inside to order. Waited 15min before they relaized they hadnt made my order. The manager Maria started yelling and blaming the cashier that the order wasnt ready...

Mcdonalds / Lack of product

CJ Ellis on Nov 8, 2016
I am a frequent user of this restaurant during the weekday mornings. I am pretty fed up with the lack of products, more precisely, Mocha drinks. The explanation is always "it's broken, or its not up and running." This is why the employees there should NOT make $15 an hour! Lack of wanting...

Mcdonalds / Coffee

Shirley Desile on Nov 4, 2016
Almost every morning I go to McDonald and I get a coffee. I have a routine. Drop off the little ones of to school. Grab my coffee and start my day. But lately I've been going through the same thing. I've had to turn back around because my cream and sugar hasn't been added. Not cool. What'...

Macdonalds Benoni / Customer services

Carike Eloff on Oct 27, 2016
Most of the mornings in the week.. today again 28/10/2016 0763033952 The MacDonald's in Benoni is the worst from all the other I have ever been at. The workers has no customer serves they have no respect at all. There systems is most of the time of line and all they say is sorry we cant...

McDonald's Philippines / Mccafe iced mocha

Ana Marie del Amen on Oct 25, 2016
25 October 2016 McDonalds Philippines c/o Ms. Angel Nosora Branch Manager – McDonald’s Northgate, Alabang Muntinlupa City Dear Management: This refers to the incident which transpired in the early morning of 25 September 2016. On even date, I bought a glass of iced mocha at McDonald’s branch...

McDonald´s France / Double charged on credit card purchase

Kala Madhav on Oct 24, 2016
Date of incident: 16th october, 2016 Phone number: +34 635313596 Dear mcdonalds, On 16 october, 2016 at 2:21:50 pm, i and my family and i dined at the mcdonald´s in paris, france (Exact address: 140 av. Des champs-Élysées, 75008 paris, france) and after we ordered and were given our total of...

Mcdonald's Corporation / Playground filth

Marilyn Domokos on Oct 21, 2016
I took my 2 year old daughter to the McDonalds today at 8001 E Indian School Rd Phoenix AZ 85257. The play area is not being cleaned properly. Along the bottom of all play items and the side walls is an accumulation of dirt and food that is not being removed. I will not return unless I am...

McDonald's Corporation / Service

jftr on Sep 22, 2016
I was at the McDonald's on w 49th street in the drive thru. I guess she was a manager but she was cursing at the employee who took my order correctly and was very polite. this employee needs a wage increase he was so professional. not like your manger who was cursing at him. does McDonald...

Mcdonalds / Toilet charges

I don't know if that is the right place to place a complaint, so excuse me if it isn't. I currently live in Malta, however am Bulgarian by nationality and visit my country once a week each year. A month ago I was back in Plovdiv, Bulgaria and visited the central area outlet on two...

Mcdonalds / Order

Norman Newton on Sep 9, 2016
Ordered 2 sausage biscuits and senior coffee. Received change from a 5 dollar bill. The charge was $3.39. I did not receive a receipt with my change. This was at 4:20 am and the attendant was the same lady that failed to give me a receipt the previous time I went through the drive through...

McDonald's Corporation / Fast food

Savvy2 on Sep 5, 2016
I stopped at a McDonald's in Two Harbors, MN and was short changed $15.00. I sent emails to that location and also to Corporate and received no response! They have the worst email process because it has to be done thru their websites so you don't have a tracking of them. Apparently nobody...

McDonalds / Lack of tables because of students making it a study area!

RushOne on Aug 22, 2016
Gud Day! I'am complaining about the lack of tables for dine in customers because students making it a study area.Every 8:00 pm onward for 24 hour branches., I'm talking about Bustillos branch near MRT Legarda station that about 50% of the seats are taken by students who ordered...

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