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Dairy Queen

International Dairy Queen, Inc.

7505 Metro Blvd.
United States - 55439-0286
Customer Care
+1 952 830 0200 0 0
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Dairy Queen Complaints & Reviews

Dairy Queen - New Mexico, Raton / Unethical behaviour

Reviewer95908 on 2016-01-14
Today I made an order via the drive through at Dairy Queen, here in Raton NM. First of all the restaurant was NOT busy other than a few costumers dining inside as well as 1 car in front of me. When I got to the window I noticed the cashier already having a bad attitude with me. She rudely...

Dairy Queen - Texas, Alvarado / Order forgotten on counter

Reviewer52387 on 2015-12-30
Ordered two hunger busters and large fries, asked to pull forward to wait on the order, did so, waited more than seven min., nothing . Got out of the car and returned to the window, when it was opened, there were two young ladies chit chatting with my order on the counter behind them...

Dairy Queen - British Columbia, Princeton / A visit to DQ

Reviewer37457 on 2015-11-03
Ok so I went to dairy with my mom this fine evening and I order a 6 dollar meal chicken strips a root beer and caramel sundae thru the drive thru my mom order a 6 dollar meal deluxe burger Pepsi and a caramel sundae when we got home from our 2 minute drive home for Dairy queen. We sat down...

Dairy Queen - Kentucky, Williamsburg / Public health

Reviewer18462 on 2015-10-24
Well here goes my rant for the day although I don't generally post it on FB but this is a matter of public health or in my opinion. The kids are hungry so I decided to go get them something to eat. JD has to be the odd ball and want Dairy Queen. I ordered his meal through the drive...

Dairy Queen / Tokens Being Removed From Bags

Reviewer22452 on 2015-09-29
When you receive the Child's Order on the Menu, Employees are pulling the Tokens on the bags. They think if you order a Treat, they should remove the token. I have talked with your representatives at least twice. I have been advised they are not to remove Tokens on bags. The employee...

Dairy Queen - Missouri, Grandview / Quality of food

Reviewer92463 on 2015-09-25
Ordered hamburger & fries at store in Grandview, Mo. Hamburger was room temp. at best. Fries may have been called warm. Floor behind counter was a mess along with area around drink area. Dirty bucket was under ice cream machine I guess as a catch bucket. Counted 5 employees standing...

Dairy Queen - California, el cajon / Temperature inside location

Reviewer55971 on 2015-09-10
Our family has been going to the Dairy Queen location Jamacha. In El Cajon, California for years. Although the owner and small staff are polite and helpful, it's Always HOT inside this location. The door is always open and feels like no air conditioning is on never. Especially with...

Dairy Queen - - Gardendale, Al - Alabama, Gardendale / Poor service

Mary Minor on 2015-08-02
We arrived at this location right at 4 PM today 8/2/15. There was no particular delay in taking our order, which we paid for in cash. Two medium blizzards--1 chocolate extreme for my husband and 1 turtle pecan cluster for me. About 20 minutes later, my husband's blizzard was delivered...

Dairy Queen / Impolite and poor service

Carol Carson F on 2015-06-08
Its almost 90 degrees outside on the drive thru. My mom is craving for a blizzard. As i ordered on the speaker the one taking the order keep repeating the wrong item. I've been almost shouting yelling there but still they cant hear me. They told me to drive to the next window. I gave...

Dairy Queen / Poor food service

Vicke Hanvey on 2015-05-23
We took our twin granddaughters to eat at DQ in Oxford, al. I ordered a mega dog with onions. Also asked for the cotton candy blizzard, in which they told me they did not have and was not getting. (Very disappointing since that is the big advertisement around here and you can't even...

Dairy Queen / Safety

Mrs. D 41 on 2015-05-17
While the inside of this store is clean and the workers friendly and easy to work with, I found the parking, and Restrooms inadequate and deplorable. The restrooms are handicap and child unfriendly as well as not locking properly. They are very dangerous! They are situated on the exit...

Dairy Queen Dilly Bar - Texas, Forney / Dilly Bar

puppylover3629 on 2015-02-20
I went through the drive through at Dairy Queen and asked for a Dilly Bar at least 3 times and whenever I got to the window to pick up my food and they forgot to give me the Dilly Bar. Also the week before that I had asked for a kids hamburger meal for my youngest daughter. When I get to...

Dairy Queen New Lexington Ohio / No Chocolate Ice Cream

Marian McHenry on 2015-01-17
I have been at there location for about 9 months, they still have no chocolate icecream.. I stopped again today, still not chocolate. I ordered a hot fudge sunday. Icecream was soft and hot fudge was not even warm... I wish you would fix this problem. Also restroom was not working. Marian...

Dairy Queen - Ontario, Chatham / Improper handling of food and lack of personal protective equipment and hygiene

toiletwax on 2014-12-15
A couple of Sundays ago I took my wife out for ice cream. The person who handled my cash also made our desserts. While doing so I noticed her trying to retrieve one of her hairs that had fallen into our ice cream. Instead of making a scene I decided to write the corporation. No one from...

Dairy Queen / Harrassment by general manager

The dairy queen in Humboldt Iowa has a major problem with harassment and favoritism against workers. If the general manager doesn't like you she will cut your hours down to nothing. Brie who is the general manager did this to me several weeks ago. I worked there way before she started...

Dairy Queen - South Dakota, Sioux Falls / Menu and Service

Rissie42 on 2014-09-29
Not everyone can have bacon in your 5.00 Meal choices. Why did you get rid of the burger with the lettuce, onion, tomato and cheese. If I wanted a bacon cheeseburger I could get that McDonalds. The sour puss running the register offered me a chicken wrap meal instead. We left. We went two...

Dairy Queen - Texas, Glen Rose / Manager

ToeDoe1234 on 2014-02-17
I used to work at this Dairy Queen. I went to go see my sister when she had her baby, and before I could find anybody to work for me the manager called me cussing at me and screaming at me over the phone. This was a few hours before I was supposed to work. I found somebody to work for me...

Dairy Queen - Florida, Winter Haven / Lack of service and Low product quality

sellenburg on 2013-06-08
Sent daughters to pick up ice cream (blizzards - 1 large, 1 med, 1 small), we live less than 3 minutes away. They asked for lids twice and still did not receive them. The small was made wrong and they gave them the mistake (even though no one would eat it) along with the new one made -...

Dairy Queen / Intentional bad service

Wilbur Elliott on 2013-05-05
Drove thru drive thru and ordered two foot long hot dogs with very little sauce, made it clear to employ I only wanted a small amount of sauce and she repeated that back . Later down the road I found the two foot longs were smothered in sauce . That is uncalled for ! I will not stop at that...

Dairy Queen / Didn't order

commonsenses75951 on 2013-03-27
Found a fake fingernail in my hamburger. When I brought this to the attention to the manager, who was all of 17 years old, he seemed scared to say anything about it. The employee's are all black and he's white... get the picture. POOR service, Poor response, poor attitudes in general.

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