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Dairy Queen Customer Care Service

International Dairy Queen, Inc.

7505 Metro Blvd.
United States - 55439-0286

Customer Support Phone Numbers

+1 952 830 0200 1 4
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Dairy Queen Complaints & Reviews

Dairy Queen / Food

Vickie Hartsock on Jun 3, 2016
It is 1:30 pm on 06/03/2016, i just ordered the 3 piece chicken strip meal at 2960 paulena drive ticket # 0040 amanda k was clerk. I returned to my work and opened my order, the chicken strips were burnt (i have a picture i can send you) this is not acceptable. I have never had a problem...

Dairy Queen / unethical behavior

Heidi Werner Gross on Apr 16, 2016
Please look into the actions of your district manager in Greensburg IN. The community is outraged in regards to this persons behavior. The store is being boycotted by many in the community due to the firing of a staff person who acted as a caring human being. To be fired for feeding a...

Dairy Queen - Wisconsin, Delafield / Peanut Buster Bars

Trish Butte on Apr 6, 2016
I purchased a 6 count box of Peanut Buster Bars as I love the Peanut Buster Parfaits. These are awful. I'm sorry I wasted the $10.00 to purchase them. The chocolate tasted fake and the ice cream tAsted like eggs. I tried another one to see if it was possible the 1st one was the bad one in the box. Not so. The 2nd one was just as awful.

Dairy Queen - Minnesota, Alexandria / Rude Employee/Manager

babycakes3 on Mar 28, 2016
Stopped at a Dairy Queen in Alexandria, MN on Good Friday to order their shrimp basket. Item was pictured on the wall and their menu. I ordered the basket for my son. We received the cup to fill the pop ourselves. About 5 minutes later, the manager (?) asked if we had ordered the basket. I...

Dairy Queen / Food that we ordered.

Linda Clutter on Mar 25, 2016
WE ate at a Dairy Queen in Marlinton WV and service and food was great. We went to the Dairy Queen in Weston WV because we had enjoyed the sandwiches we had had at Marlinton. Very disappointed in food we ordered. My husband ordered a Turkey BLT and bacon not done on it and bread very cold...

Dairy Queen - Pennsylvania, Carlisle / Peanut buster parfait - made me very ill

Reviewer24730 on Mar 6, 2016
On March 5, myself along with 3 others visited the dairy queen in Carlisle, Pa about 730pm to get ice cream. I and another person ordered peanut buster parfeits and the other two ordered blizzards. The young girl that made the peanut buster parfeit took ten minutes. I could only partially...

Dairy Queen - New Mexico, Raton / Unethical behaviour

Reviewer95908 on Jan 14, 2016
Today I made an order via the drive through at Dairy Queen, here in Raton NM. First of all the restaurant was NOT busy other than a few costumers dining inside as well as 1 car in front of me. When I got to the window I noticed the cashier already having a bad attitude with me. She rudely...

Dairy Queen - Texas, Alvarado / Order forgotten on counter

Reviewer52387 on Dec 30, 2015
Ordered two hunger busters and large fries, asked to pull forward to wait on the order, did so, waited more than seven min., nothing . Got out of the car and returned to the window, when it was opened, there were two young ladies chit chatting with my order on the counter behind them...

Dairy Queen - British Columbia, Princeton / A visit to DQ

Reviewer37457 on Nov 3, 2015
Ok so I went to dairy with my mom this fine evening and I order a 6 dollar meal chicken strips a root beer and caramel sundae thru the drive thru my mom order a 6 dollar meal deluxe burger Pepsi and a caramel sundae when we got home from our 2 minute drive home for Dairy queen. We sat down...

Dairy Queen - Kentucky, Williamsburg / Public health

Reviewer18462 on Oct 24, 2015
Well here goes my rant for the day although I don't generally post it on FB but this is a matter of public health or in my opinion. The kids are hungry so I decided to go get them something to eat. JD has to be the odd ball and want Dairy Queen. I ordered his meal through the drive...

Dairy Queen / Tokens Being Removed From Bags

Reviewer22452 on Sep 29, 2015
When you receive the Child's Order on the Menu, Employees are pulling the Tokens on the bags. They think if you order a Treat, they should remove the token. I have talked with your representatives at least twice. I have been advised they are not to remove Tokens on bags. The employee...

Dairy Queen - Missouri, Grandview / Quality of food

Reviewer92463 on Sep 25, 2015
Ordered hamburger & fries at store in Grandview, Mo. Hamburger was room temp. at best. Fries may have been called warm. Floor behind counter was a mess along with area around drink area. Dirty bucket was under ice cream machine I guess as a catch bucket. Counted 5 employees standing...

Dairy Queen - California, el cajon / Temperature inside location

Reviewer55971 on Sep 10, 2015
Our family has been going to the Dairy Queen location Jamacha. In El Cajon, California for years. Although the owner and small staff are polite and helpful, it's Always HOT inside this location. The door is always open and feels like no air conditioning is on never. Especially with...

Dairy Queen - - Gardendale, Al - Alabama, Gardendale / Poor service

Mary Minor on Aug 2, 2015
We arrived at this location right at 4 PM today 8/2/15. There was no particular delay in taking our order, which we paid for in cash. Two medium blizzards--1 chocolate extreme for my husband and 1 turtle pecan cluster for me. About 20 minutes later, my husband's blizzard was delivered...

Dairy Queen / Impolite and poor service

Carol Carson F on Jun 8, 2015
Its almost 90 degrees outside on the drive thru. My mom is craving for a blizzard. As i ordered on the speaker the one taking the order keep repeating the wrong item. I've been almost shouting yelling there but still they cant hear me. They told me to drive to the next window. I gave...

Dairy Queen / Poor food service

Vicke Hanvey on May 23, 2015
We took our twin granddaughters to eat at DQ in Oxford, al. I ordered a mega dog with onions. Also asked for the cotton candy blizzard, in which they told me they did not have and was not getting. (Very disappointing since that is the big advertisement around here and you can't even...

Dairy Queen / Safety

Mrs. D 41 on May 17, 2015
While the inside of this store is clean and the workers friendly and easy to work with, I found the parking, and Restrooms inadequate and deplorable. The restrooms are handicap and child unfriendly as well as not locking properly. They are very dangerous! They are situated on the exit...

Dairy Queen Dilly Bar - Texas, Forney / Dilly Bar

puppylover3629 on Feb 20, 2015
I went through the drive through at Dairy Queen and asked for a Dilly Bar at least 3 times and whenever I got to the window to pick up my food and they forgot to give me the Dilly Bar. Also the week before that I had asked for a kids hamburger meal for my youngest daughter. When I get to...

Dairy Queen New Lexington Ohio / No Chocolate Ice Cream

Marian McHenry on Jan 17, 2015
I have been at there location for about 9 months, they still have no chocolate icecream.. I stopped again today, still not chocolate. I ordered a hot fudge sunday. Icecream was soft and hot fudge was not even warm... I wish you would fix this problem. Also restroom was not working. Marian...

Dairy Queen - Ontario, Chatham / Improper handling of food and lack of personal protective equipment and hygiene

toiletwax on Dec 15, 2014
A couple of Sundays ago I took my wife out for ice cream. The person who handled my cash also made our desserts. While doing so I noticed her trying to retrieve one of her hairs that had fallen into our ice cream. Instead of making a scene I decided to write the corporation. No one from...

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