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Dairy Queen

International Dairy Queen, Inc.

7505 Metro Blvd.
United States - 55439-0286
Customer Care
Phone:1 952 830 0200
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Dairy Queen Complaints & Reviews

Dairy Queen - - Gardendale, Al - Alabama, Gardendale - Poor service

Posted: 2015-08-02 by    Mary Minor
Complaint Rating:  0 % with 0 votes
We arrived at this location right at 4 PM today 8/2/15. There was no particular delay in taking our order, which we paid for in cash. Two medium blizzards--1 chocolate extreme for my husband and 1 turtle pecan cluster for me. About 20 minutes later, my husband's blizzard was delivered to...

Dairy Queen - Impolite and poor service

Posted: 2015-06-08 by    Carol Carson F
Complaint Rating:  0 % with 0 votes
Its almost 90 degrees outside on the drive thru. My mom is craving for a blizzard. As i ordered on the speaker the one taking the order keep repeating the wrong item. I've been almost shouting yelling there but still they cant hear me. They told me to drive to the next window. I gave my...

Dairy Queen - Poor food service

Posted: 2015-05-23 by    Vicke Hanvey
Complaint Rating:  0 % with 0 votes
We took our twin granddaughters to eat at DQ in Oxford, al. I ordered a mega dog with onions. Also asked for the cotton candy blizzard, in which they told me they did not have and was not getting. (Very disappointing since that is the big advertisement around here and you can't even get...

Dairy Queen - Safety

Posted: 2015-05-17 by    Mrs. D 41
Complaint Rating:  0 % with 0 votes
While the inside of this store is clean and the workers friendly and easy to work with, I found the parking, and Restrooms inadequate and deplorable. The restrooms are handicap and child unfriendly as well as not locking properly. They are very dangerous! They are situated on the exit lane,...

Dairy Queen Dilly Bar - Dilly Bar

Posted: 2015-02-20 by    puppylover3629
Complaint Rating:  0 % with 0 votes
I went through the drive through at Dairy Queen and asked for a Dilly Bar at least 3 times and whenever I got to the window to pick up my food and they forgot to give me the Dilly Bar. Also the week before that I had asked for a kids hamburger meal for my youngest daughter. When I get to the...

Dairy Queen New Lexington Ohio - No Chocolate Ice Cream

Posted: 2015-01-17 by    Marian McHenry
Complaint Rating:  0 % with 0 votes
I have been at there location for about 9 months, they still have no chocolate icecream.. I stopped again today, still not chocolate. I ordered a hot fudge sunday. Icecream was soft and hot fudge was not even warm... I wish you would fix this problem. Also restroom was not working.

Dairy Queen - Improper handling of food and lack of personal protective equipment and hygiene

Posted: 2014-12-15 by    toiletwax
Complaint Rating:  0 % with 0 votes
A couple of Sundays ago I took my wife out for ice cream. The person who handled my cash also made our desserts. While doing so I noticed her trying to retrieve one of her hairs that had fallen into our ice cream. Instead of making a scene I decided to write the corporation. No one from our...

Dairy Queen - Harrassment by general manager

Posted: 2014-09-29 by    unhappydairyqueenworker
Complaint Rating:  100 % with 1 votes
The dairy queen in Humboldt Iowa has a major problem with harassment and favoritism against workers. If the general manager doesn't like you she will cut your hours down to nothing. Brie who is the general manager did this to me several weeks ago. I worked there way before she started as...

Dairy Queen - Menu and Service

Posted: 2014-09-29 by    Rissie42
Complaint Rating:  0 % with 0 votes
Not everyone can have bacon in your 5.00 Meal choices. Why did you get rid of the burger with the lettuce, onion, tomato and cheese. If I wanted a bacon cheeseburger I could get that McDonalds. The sour puss running the register offered me a chicken wrap meal instead. We left. We went two blocks...

Dairy Queen - Manager

Posted: 2014-02-17 by    ToeDoe1234
Complaint Rating:  0 % with 0 votes
I used to work at this Dairy Queen. I went to go see my sister when she had her baby, and before I could find anybody to work for me the manager called me cussing at me and screaming at me over the phone. This was a few hours before I was supposed to work. I found somebody to work for me and...

Dairy Queen - Florida, Winter Haven - Lack of service and Low product quality

Posted: 2013-06-08 by    sellenburg
Complaint Rating:  0 % with 0 votes
Sent daughters to pick up ice cream (blizzards - 1 large, 1 med, 1 small), we live less than 3 minutes away. They asked for lids twice and still did not receive them. The small was made wrong and they gave them the mistake (even though no one would eat it) along with the new one made - which...

Dairy Queen - Intentional bad service

Posted: 2013-05-05 by    Wilbur Elliott
Complaint Rating:  0 % with 0 votes
Drove thru drive thru and ordered two foot long hot dogs with very little sauce, made it clear to employ I only wanted a small amount of sauce and she repeated that back . Later down the road I found the two foot longs were smothered in sauce . That is uncalled for !
I will not stop at...

Dairy Queen - Didn't order

Posted: 2013-03-27 by    commonsenses75951
Complaint Rating:  0 % with 0 votes
Found a fake fingernail in my hamburger. When I brought this to the attention to the manager, who was all of 17 years old, he seemed scared to say anything about it. The employee's are all black and he's white... get the picture. POOR service, Poor response, poor attitudes in general....

Dairy Queen - Bad food

Posted: 2013-03-20 by    connie kierstead
Complaint Rating:  0 % with 0 votes
We just got to our home we ate out at dairy queen salisbury n. B and the burgers were cold and one was made wrong he just wanted to be plane cheese burger and they had the works on it and the fries were cold and the chicken wrap that i order was cold the onion rings were burnt and had no taste...

Dairy Queen - Nasty, old, dirty, food

Posted: 2012-12-08 by    281
Complaint Rating:  0 % with 0 votes
Ordered us and the kids some food. Came out super quick. The buns on the hamburger had mold on it. The fries tasted like they made them the week before, and just microwaved them (They were nasty) . And to top it off, there three long hairs in the fries. The ice machine for the drinks was broken,...

Dairy Queen - Pennsylvania, Seven Fields - Terrible Service and Food

Posted: 2012-11-10 by    very displeased customer
Complaint Rating:  0 % with 0 votes
Waited in line over 5 min, while one employee ran cash register/delivered food. He was clealy going at his own speed and did not ask for help. Also you several employee watch from the kitchen as the line grew larger. After our order was taken, our ice cream sat up on the counter for over 10...

Dairy Queen - Disgusting everything

Posted: 2012-10-22 by    Animaa
Complaint Rating:  0 % with 0 votes
I walked in for two blizzards. It took them several moments to notice me standing there because a large group of the workers were socializing. They continued to do so until one of them stood at the register. She just stood there, so I asked if they were open and she said yeah. So I asked if...

Dairy Queen Restaurant - Dogs with tainted sausages

Posted: 2012-10-16 by    Croooow
Complaint Rating:  0 % with 0 votes
I ordered three chili hot dogs from Dairy Queen Restaurant. They sent me dogs with tainted sausages. I came there the next day and took sausages with me. I wanted to show these sausages to the customers because to my opinion it is terrible! They sent me this food because they thought I will...

Carrollton Dairy Queen - Illinois, Carrollton - Excruciatingly Bad Cusomer Service

Posted: 2012-09-30 by    unsatisfiedcustomer93012
Complaint Rating:  0 % with 0 votes
The woman who answered the drive thru at the Carrollton Dairy Queen was extremely rude, I needed to wait to figure out what I wanted. When I was ready, she yelled she needed me to pull my vechical up farther. Later, she accepted my payment 2-3 minutes after running around and getting drinks...

Dairy Queen - Alberta, Okotoks - Choking Hazard (Child Safety)

Posted: 2012-09-24 by    Dale Brassard
Complaint Rating:  0 % with 0 votes
Recently I enjoyed a Chili Cheese Dog at the Okotoks Alberta DQ. The service and food were good However:
On the container that the Chili Cheese Dog was served in the following was printed:
"FACT: The average person finishes a hot dog in 6.1 bites. Bet you finish your DQ chili cheese...

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