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Dairy Queen

International Dairy Queen, Inc.

7505 Metro Blvd.
United States - 55439-0286
Customer Care
+1 952 830 0200 0 0
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Dairy Queen Complaints & Reviews

Dairy Queen - British Columbia, Princeton - A visit to DQ

Posted: 2015-11-03 by    Reviewer37457
Complaint Rating:  0 % with 0 votes
Ok so I went to dairy with my mom this fine evening and I order a 6 dollar meal chicken strips a root beer and caramel sundae thru the drive thru my mom order a 6 dollar meal deluxe burger Pepsi and a caramel sundae when we got home from our 2 minute drive home for Dairy queen. We sat down to...

Dairy Queen - Kentucky, Williamsburg - Public health

Posted: 2015-10-24 by    Reviewer18462
Complaint Rating:  0 % with 0 votes
Well here goes my rant for the day although I don't generally post it on FB but this is a matter of public health or in my opinion. The kids are hungry so I decided to go get them something to eat. JD has to be the odd ball and want Dairy Queen. I ordered his meal through the drive thru...

Dairy Queen - Tokens Being Removed From Bags

Posted: 2015-09-29 by    Reviewer22452
Complaint Rating:  100 % with 1 votes
When you receive the Child's Order on the Menu, Employees are pulling the Tokens on the bags. They think if you order a Treat, they should remove the token. I have talked with your representatives at least twice. I have been advised they are not to remove Tokens on bags. The employees will...

Dairy Queen - Missouri, Grandview - Quality of food

Posted: 2015-09-25 by    Reviewer92463
Complaint Rating:  0 % with 0 votes
Ordered hamburger & fries at store in Grandview, Mo. Hamburger was room temp. at best. Fries may have been called warm. Floor behind counter was a mess along with area around drink area. Dirty bucket was under ice cream machine I guess as a catch bucket. Counted 5 employees standing around....

Dairy Queen - California, el cajon - Temperature inside location

Posted: 2015-09-10 by    Reviewer55971
Complaint Rating:  0 % with 0 votes
Our family has been going to the Dairy Queen location Jamacha. In El Cajon, California for years. Although the owner and small staff are polite and helpful, it's Always HOT inside this location. The door is always open and feels like no air conditioning is on never. Especially with this...

Dairy Queen - - Gardendale, Al - Alabama, Gardendale - Poor service

Posted: 2015-08-02 by    Mary Minor
Complaint Rating:  0 % with 0 votes
We arrived at this location right at 4 PM today 8/2/15. There was no particular delay in taking our order, which we paid for in cash. Two medium blizzards--1 chocolate extreme for my husband and 1 turtle pecan cluster for me. About 20 minutes later, my husband's blizzard was delivered to...

Dairy Queen - Impolite and poor service

Posted: 2015-06-08 by    Carol Carson F
Complaint Rating:  0 % with 0 votes
Its almost 90 degrees outside on the drive thru. My mom is craving for a blizzard. As i ordered on the speaker the one taking the order keep repeating the wrong item. I've been almost shouting yelling there but still they cant hear me. They told me to drive to the next window. I gave my...

Dairy Queen - Poor food service

Posted: 2015-05-23 by    Vicke Hanvey
Complaint Rating:  0 % with 0 votes
We took our twin granddaughters to eat at DQ in Oxford, al. I ordered a mega dog with onions. Also asked for the cotton candy blizzard, in which they told me they did not have and was not getting. (Very disappointing since that is the big advertisement around here and you can't even get...

Dairy Queen - Safety

Posted: 2015-05-17 by    Mrs. D 41
Complaint Rating:  0 % with 0 votes
While the inside of this store is clean and the workers friendly and easy to work with, I found the parking, and Restrooms inadequate and deplorable. The restrooms are handicap and child unfriendly as well as not locking properly. They are very dangerous! They are situated on the exit lane,...

Dairy Queen Dilly Bar - Texas, Forney - Dilly Bar

Posted: 2015-02-20 by    puppylover3629
Complaint Rating:  0 % with 0 votes
I went through the drive through at Dairy Queen and asked for a Dilly Bar at least 3 times and whenever I got to the window to pick up my food and they forgot to give me the Dilly Bar. Also the week before that I had asked for a kids hamburger meal for my youngest daughter. When I get to the...

Dairy Queen New Lexington Ohio - No Chocolate Ice Cream

Posted: 2015-01-17 by    Marian McHenry
Complaint Rating:  0 % with 0 votes
I have been at there location for about 9 months, they still have no chocolate icecream.. I stopped again today, still not chocolate. I ordered a hot fudge sunday. Icecream was soft and hot fudge was not even warm... I wish you would fix this problem. Also restroom was not working.

Dairy Queen - Ontario, Chatham - Improper handling of food and lack of personal protective equipment and hygiene

Posted: 2014-12-15 by    toiletwax
Complaint Rating:  0 % with 0 votes
A couple of Sundays ago I took my wife out for ice cream. The person who handled my cash also made our desserts. While doing so I noticed her trying to retrieve one of her hairs that had fallen into our ice cream. Instead of making a scene I decided to write the corporation. No one from our...

Dairy Queen - Harrassment by general manager

Posted: 2014-09-29 by    unhappydairyqueenworker
Complaint Rating:  100 % with 1 votes
The dairy queen in Humboldt Iowa has a major problem with harassment and favoritism against workers. If the general manager doesn't like you she will cut your hours down to nothing. Brie who is the general manager did this to me several weeks ago. I worked there way before she started as...

Dairy Queen - South Dakota, Sioux Falls - Menu and Service

Posted: 2014-09-29 by    Rissie42
Complaint Rating:  0 % with 0 votes
Not everyone can have bacon in your 5.00 Meal choices. Why did you get rid of the burger with the lettuce, onion, tomato and cheese. If I wanted a bacon cheeseburger I could get that McDonalds. The sour puss running the register offered me a chicken wrap meal instead. We left. We went two blocks...

Dairy Queen - Texas, Glen Rose - Manager

Posted: 2014-02-17 by    ToeDoe1234
Complaint Rating:  0 % with 0 votes
I used to work at this Dairy Queen. I went to go see my sister when she had her baby, and before I could find anybody to work for me the manager called me cussing at me and screaming at me over the phone. This was a few hours before I was supposed to work. I found somebody to work for me and...

Dairy Queen - Florida, Winter Haven - Lack of service and Low product quality

Posted: 2013-06-08 by    sellenburg
Complaint Rating:  0 % with 0 votes
Sent daughters to pick up ice cream (blizzards - 1 large, 1 med, 1 small), we live less than 3 minutes away. They asked for lids twice and still did not receive them. The small was made wrong and they gave them the mistake (even though no one would eat it) along with the new one made - which...

Dairy Queen - Intentional bad service

Posted: 2013-05-05 by    Wilbur Elliott
Complaint Rating:  0 % with 0 votes
Drove thru drive thru and ordered two foot long hot dogs with very little sauce, made it clear to employ I only wanted a small amount of sauce and she repeated that back . Later down the road I found the two foot longs were smothered in sauce . That is uncalled for !
I will not stop at...

Dairy Queen - Didn't order

Posted: 2013-03-27 by    commonsenses75951
Complaint Rating:  0 % with 0 votes
Found a fake fingernail in my hamburger. When I brought this to the attention to the manager, who was all of 17 years old, he seemed scared to say anything about it. The employee's are all black and he's white... get the picture. POOR service, Poor response, poor attitudes in general....

Dairy Queen - Bad food

Posted: 2013-03-20 by    connie kierstead
Complaint Rating:  0 % with 0 votes
We just got to our home we ate out at dairy queen salisbury n. B and the burgers were cold and one was made wrong he just wanted to be plane cheese burger and they had the works on it and the fries were cold and the chicken wrap that i order was cold the onion rings were burnt and had no taste...

Dairy Queen - Nasty, old, dirty, food

Posted: 2012-12-08 by    281
Complaint Rating:  0 % with 0 votes
Ordered us and the kids some food. Came out super quick. The buns on the hamburger had mold on it. The fries tasted like they made them the week before, and just microwaved them (They were nasty) . And to top it off, there three long hairs in the fries. The ice machine for the drinks was broken,...

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