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Google Customer Care Service

Google, Inc.

1600 Amphitheatre Pkwy
Mountain View
California
United States - 94043-1351

Customer Support Phone Numbers

Fax:
+1 650 618 1499 3 3
 

Google Complaints & Reviews

Google / Fraud

St
Steph M. on Nov 30, 2016
I am doing this complain to report a Fraud concerning my credit card. I have been charged for GOOGLE *YouTube Videos g.co/payhelp#NS. I have been charged 3, 99$ on Novembre 17. I remember doing a Wikipedia donation of 3$ but I do not know if it is linked and I do not remember when I did it...

Google / Charges on google for games by my grandson without my knowledge

Ki
kimmarielacoste on Nov 28, 2016
My 12 yo grandson who lives with me due to severe drug issues with parents - he took my credit card and has charged up over 300.00 of changes without my knowledge is there anything you can do to help me?? He is having a hard time with the issues of living with his grandparents and does not...

Google / Google+

Ch
Chris Bebbington on Nov 27, 2016
This Google+ system has been corrupted with weird posts, they seem to be pro Islam and anti Christian. An example is if you type in Christian films you will receive lists of 95% porn links, and I had friends independantly verify this so is not just my phone or comuter network. I complained...

Google / Google *services unauthorized charge on my credit card statement

Da
Danielle Hughes on Nov 25, 2016
On 11/22/2016, at 9:58 am, there was a mastercard authorization attempt on my mastercard from google *services. Although it was only an authorization, and there was no dollar amount withdrawn, I am concerned because I did not use google services for anything. There is no reason for google...

Google / Unauthorized debit card charges

on Nov 23, 2016
Beginning 10-17-16 the charges began with a .99 Google *Cheetah g.co/payhelp# CA. By the time the debit card was closed there have been various $.99, $4.99 and $9.99 charged (96 total/all were Cheetah) to my account with a total of $551.04. My Personal Banker is standing by to give you...

Google *Peak Games / Backgammon plus teava

De
Denise Soma-Watkins on Nov 23, 2016
I have been playing for a couple of weeks and made my biggest purchase which was $34.99 but this after making several smaller purchases. At any rate within a day of making this purchase I am told because of a chip transfer I am no longer allowed to play Backgammon Plus. I can't even log...

Google / Non - responsive to serious account and technical problem

Ja
Jazherah MacMornna on Nov 19, 2016
I've been locked out my account due to a strange glitch in the password reset mechanism. It keeps sending the code to an incorrect phone number. I've tried to reach the appropriate department all to no avail. No one ever responds. People who answer the phone at the main office are rude and...

Google / Google payhelp

Lu
Lulu Maken on Nov 16, 2016
I was charged $.99 on Sept. 29, 2016, $.99 on Sept. 30, 2016 and $10.55 this morning. I do not know what this is and I want my money back. Thiis is what comes out on my bank account: POS DEBIT GOOGLE *MUSIC G.CO/PAYHELP CA I have not entered into any subscriptions of any kind. I should not be...

Google / Account

Ni
Nick on Nov 2, 2016
I used Google mail for a long time and mostly used it for my work. The problem is that someone hacked my account and changed the password. I cannot access my gmail account! I thought that Google was the safest place, but guess I was wrong. I'm very disappointed with Google, mostly because they...

Google / Unauthorized credit card charges

Wh
Whereis Avi on Oct 28, 2016
On my little brother phone was signed my credit card, and I signed that if he has to buy something he need the authorization of the password before doing it to make my credit card sure. Now i just see on my credit card balance that were spent 1476 NIS from google application, and I really want...

Google Kabam / Unauthorized credit card charges

Wo
wonderdog on Oct 21, 2016
HI, i do not look at my bank statements unless I notice a problem went to bank today they pulled up statements from since start new year because I noticed money missing they think it all started with this google kabam this month after taping mac machine there were charges from something I...

Gmail / Customer service

Ti
Tishuss on Oct 17, 2016
I had an account on Gmail and one day when I wanted to log into my account I wasn't able to do that! I tried to contact Gmail customer service to get some help but they ignored me and never replied. I was very disappointed, but since I was very satisfied with the website itself I decided...

Google / Unauthorized credit card charges

Br
Brian Dineyazhe on Oct 5, 2016
My name is Brian Dineyazhe. I have been receiving charges from "Youtube g.co/payhelp#CA" in the amount of $10.63, and has occurred about 3-4 times so far. I have not approved nor subscribe to any such product(s). I would like a refund and to remove my credit card information from your system! My email address is bdineyazhe@gmail.com

Google Kabam / Unauthorized transactions..

Je
Jeremy122 on Sep 2, 2016
Im having money taking out by this company, for no reason. and i would like help to stop it. there is no reason for them to take money out! and if all possible refunded. take took quite abit out. i dont know how much. but would like it to stop! GOOGLE *Kabam GOOGLE *Kabam GOOGLE.COM/CH CA, is what the transactions are coming from..

Gmail / I'm not getting any emails!

Sa
Sara on Sep 2, 2016
I used Gmail for work purposes and it was very important to me. I'm not getting messages and I have no idea why to do. I even asked a friend of mine to send me an email and my friend sent me a message. I saw that with my own eyes, was standing near him. I opened my Gmail account and saw...

Google / Unauthorized charges

Ch
Chelle Petricee on Aug 28, 2016
My name is michelle lopez and i got charged today $10.66 with transaction listed as "pos debit google *youtube g.Co/payhelp ca". I have never had this charge before and never agreed to anything with youtube! I want a refund and don't want it to pop up anymore. Email is chellelopez11@gmail.com.

Google / Lodging complaints / Contacting Google with questions & suggestions

Se
sezaaijman on Aug 13, 2016
For some reason it seems impossible to contact Google with questions and suggestions. Only help pages are available. Is Google a robot or what? I only wanted to suggest that they provide an option on the default Google search page where one can disable the .gif that is inserted daily. I...

Google Inc. / Unauthorized Credit and Debit Card Charges

De
Devonne Graves on Jul 28, 2016
Google Inc has been making unauthorized charges to my account. Two incidents on July 24th 2016, GOOGLE *Niantic Inc g.co/payhelp#NS $13.99 GOOGLE *BTEBEEK g.co/payhelp#NS $2.89 and another July 27th 2016 GOOGLE *Niantic Inc g.co/payhelp#NS $13.99 I authorize any of it and I would like my...

Google / Unable open play store,google groups

Ra
Raviprakashreddy on Jul 28, 2016
I unable to open and supporting Google groups play store services.i multiple time updated Mobile still facing same problem for the last 3 months.please resolve problem ASAP. sincere thanks to effort.please resolve the problem soon. For your given link getting for the compliant box .please tell what I exact to do in that link.

Google / Liron Moshe Moritz

Li
Liron Moshe Moritz on Jul 22, 2016
On 7/20/2016 Liron Moshe Moritz, Program Coordinator at Google, Saw me charging my phone at the phone charging station and Google, told me I am not allowed to do that, and I have to leave and can never come back! She was very mean and unprofessional. She should not be working for Google. I...

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