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JustAnswer LLC.

PO Box 29045
San Francisco
United States - 94129-0045
Customer Care
1 888 587 8220
1 415 929 9921
1 415 480 2121
Additional Email

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JustAnswer Complaints & Reviews

JustAnswer - Double deducting payment of credit card

Posted: 2015-07-30 by    Rose-Anne
Complaint Rating:  0 % with 0 votes
I asked a question on justanswer.com . I filled in my credit card details. I was happy with the answer I received therefore I paid the required R400. I then gave a tip of R140. Six days later a further R540 was taken of my credit card. How do I get my details of this site and how do I get my...

JustAnswer.com - False info and charges

Posted: 2015-02-07 by    warren41
Complaint Rating:  0 % with 0 votes
According to your advertisement for use of the program, this was supposed to be "free" for trial. Apparently, this is a fraudulent advertisement and a "bait and switch" business. My wife did NOT AGREED to subscribe to your program. She was not able to gain access to the "physician" or whatever....

JustAnswer.com - Unauthorised transactions

Posted: 2014-09-03 by    1Scott1
Complaint Rating:  67 % with 3 votes
This company must have scammed tens of thousands of people. Anyone out there willing to sign up to a class action against them. A couple of dozen victims is all I need to get the ball rolling. We would collect thousands more during the process. Please indicate your response and I will pick it...

JustAnswer - Overpaid

Posted: 2013-02-25 by    TSDESIGNS
Complaint Rating:  0 % with 0 votes
I asked for assistance in working sterio system as remote had gone missing, I solved the problem thru my own investigation -not with their advise . I accepted the first bill but now I have received another two bills why? I've paid firstly 50.00 now another two payments of 66.00

JustAnswer.com - Free trial scam

Posted: 2013-01-24 by    KLH75080
Complaint Rating:  100 % with 4 votes
Was looking for Vet advice for a dog that was symptomatic. I found a link promising free answers from veterinarians and clicked on it. As it turned out, JustAnswer.com promised answers from a variety of professionals for any number of subjects. Upon further investigation and trying to submit...

JustAnswer.com - Canon printer

Posted: 2012-11-09 by    Bradval
Complaint Rating:  0 % with 0 votes
I gave all my info on my problem with the printer. I agreed to give a credit card number. They said they would charge $5 then $23 when finished. When I put in my e-mail address, they declined me. They said the e-mail was wrong, but it is not. Now I have been charged $15 adn have no info and...

JustAnswer.com - What happed here is the biggest breach of confidentiality I ever heard of

Posted: 2012-10-19 by    Mikure
Complaint Rating:  67 % with 3 votes
I have to say that I am shocked! What happed here is the biggest breach of confidentiality I ever heard of! Imagine this; serial killer is contacting justanswers.com. He is talking with lawyer. He is admitting all crimes and seeking help…and what lawyer from justanswers is doing? He is...

JustAnswer - Kafe, scam want money back

Posted: 2012-10-10 by    ssshhhhhhh
Complaint Rating:  0 % with 1 votes
Hi, they are scam i asked 1question on 10 / 10 / 12 after reading reviews stupidly after i had submitted my question i then called customer service 4 times twice two ladys hungup one lady that i spoke to i asked her about complaints & abot money taken without permission & she said ' yes...

Justanswer Charges - California - Discontinue charges

Posted: 2012-09-28 by    A.H. Hall
Complaint Rating:  0 % with 0 votes
Please kindly direct me to the correct department in order to de-register from this site and to discontinue the $29.00 being debited to my account monthly. I was not aware that this has been happening for months through my bank debit card.

I trust that I will not be charged for...

JustAnswer.com - Car expert warning

Posted: 2012-09-25 by    IanBrian
Complaint Rating:  0 % with 0 votes
Just note to say that "markthebooler" of the car section is nothing but a fake waste of space if you get a responce from him don't pay you'll thank me for it
Ive never used justanswer before so decided to give it a go i asked a question in relation to a fault i had with my car!...

JustAnswer.com - Scam

Posted: 2012-08-09 by    erightmire
Complaint Rating:  100 % with 1 votes
Asked this company a question re: boat engine repair. "Expert" asked me a few questions and then went silent. I was charged $28 on my credit card in spite of never receiving an answer and never authorizing payment....

JustAnswer - New South Wales, Lavington - Sick siamese cat - asking questions

Posted: 2012-07-13 by    Maureen Timms
Complaint Rating:  0 % with 1 votes
Around the last week of March 2012 I, made enquiries on the net regarding my very sick siamese kitten as as last resort to some questions that the vets here could not answer. Within 48 hours of making this enquiry the cat was put to sleep. I paid a fee to get the question I had asked, and ever...

JustAnswer.com - Michigan, Niles - Business model

Posted: 2012-06-27 by    KarlMonster
Complaint Rating:  100 % with 1 votes
I was looking for a medical diagoses when I came across JustAnswer.com. It seemed too good to be true, so I was very skeptical. On the first page I saw, there was plenty of space to ask questions and describe symptoms, but no mention of a fee for the service. I expected there would eventually...

JustAnswer.com - Arizona - Service result

Posted: 2012-06-19 by    Robert Pierce
Complaint Rating:  100 % with 1 votes
I went to JustAnswer.com to see if I could get a quick fix for my television. They said they had an "expert" that had an answer and i needed to give a one dollar deposit to see answer. Of course, not expecting to get blindsided, I agreed to that and a further 27 dollars once I was online with...

JustAnswer.com - Colorado, Pueblo - Expert Advice

Posted: 2012-05-26 by    dtsam
Complaint Rating:  0 % with 0 votes
I had been searching several websites trying to get information on a problem I was having with my car. I found JustAnswer.com; the way I understood it they would charge me $18 and I had a period of time to ask questions till I got an answer that was good. When I sent my question I quickly received...

Justanswer Lawyer - England, Greater London - UK employment law

Posted: 2012-05-15 by    M Yasuda
Complaint Rating:  0 % with 0 votes
Justanswe lawyer
I have used just for one question paid by debit card
I have unsubscribed since that last one question asnwered. they still continue collecting monthly from my account amount of £ 36.00
even though applied on an automated refund. They even told me the...

JustAnswer - Non delievery of services

Posted: 2012-04-30 by    N MacC
Complaint Rating:  0 % with 0 votes
I made a payment for UKL21:19 to receive an expert answer to a current medical problem. Upon trying to effect the transaction, the page displayed the information that the email address I used --MY email address - was registered to another user. Impossible!
I sent an email to JustAnswer...

Justanswer - Lawyer - Unauthorized Credit Card Charges!

Posted: 2012-04-18 by    TheAussies
Complaint Rating:  100 % with 6 votes
Me and my husband would like to remind everyone out there, just beware of this company (apparently an American company). We only used the service once which at that time was under a free trial though we finally paid for a one off fee for...

JustAnswer.com - Service paid buut answer not received

Posted: 2012-03-26 by    rh_daud
Complaint Rating:  100 % with 5 votes
I had posted one question with regards to my pet and i need to pay rm64 for the answer. After i had key in all the credit card data, the webpage disappear, what left on the screen was. . Opss, google can't find the webpage! I didn't even get the answer. When i contacted the bank, the...

JustAnswer.com - Missouri - No way to cancel

Posted: 2012-03-19 by    notHappyAboutThis
Complaint Rating:  95 % with 20 votes
Contacted site to ask a lawyer a legal question. Paid $49 for the question, which was answered to my satisfaction. However, they signed me up for an unlimited subscription in which they are going to take money money from my credit credit card on a monthly basis. I did not approve this. Not only...

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