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Facebook Customer Care Service

Facebook Inc.

1601 Willow Rd, Menlo Park
Menlo Park
California
United States - CA94025-1452

Customer Support Phone Numbers

Phone:
+1 (650) 543 4800 4 1
User
phones:
+1 311 261 7937 2 0
 
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Facebook Complaints & Reviews

Facebook - California, California City / Messenger

Ly
Lynn B. Jacobs on 2016-04-15
Below you will see how someone is using Facebook and Messenger to scam people: Am Boll Mandy May Works at Facebook Lives in California City, California 1:56am Hello how are you doing Lynn B. Jacobs: Great and you? Am good Am Boll Mandy May from the Facebook, I am a Facebook Online Claim...

Facebook / Can't log into my account!

Sa
Sam on 2016-04-04
Hello, I need some help here. I have no idea what happened but I can't log into my Facebook account! I tried "forgot password" option, but it did not work. Maybe I was hacked or something, I don't know. I tried to contact Facebook customer support but there was no reply. I can't do...

Facebook.com / Being charged for something that i have no idea what for

To
tom2198sr1 on 2016-02-25
Hello on 2/22/16 I was charged $100.00 for something on face book and do not know what it is. I did not purchase anything for that amount, this is outrageous and I demand to know what it is or what happened for it to be allowed and why it was allowed. The only way I found out about it wa...

Facebook / Amounts taken out of my account without my authority

Ia
Ian Babbs on 2016-02-03
On the 11/1/16 and the 15/1/16 and 21/1/16 there were amount taken from my account without my authority. The amounts are as follows:- 11/1/16 reference No Q2EQwww.fb.me/cc for £4.78. 15/1/16 reference No Y54Ewww.fb.me/cc for £1.58. 21/1/16 has no reference number but my Bank have informed me...

Facebook / Unethical Behavior

U5
u541v483 on 2016-01-25
I am a nurse in Idaho Falls Idaho, a small town where the parents of a little boy that went missing live. He has stalked, harassed, and defamed me publically for months for my efforts to try to find the missing boy. I helped get billboards up in the state of Idaho, where the boy went...

Facebook / Unauthorized charge on my INK Chase card

Ch
Charles P. O'Brien on 2016-01-04
On my Credit card. Charges for $2.99 FACEBK*TJRU68E952www.fb.me/co CA Charges for $100.00 FACEBK*MN4B88J952 www.fb.me/cc CA Charges for $17.98 FACEBK*VA2VF8W952 www.fb.me/cc CA Charges for $ 5.99 FACEBK*UXQMB82952 www.fb.me/cc CA A total of $226.00 I will not pay on my current Chase Ink bill.

Facebook / No help!

St
Steeveee on 2015-12-14
Two weeks ago my facebook account was hacked. That person who hacked me sent some horrible pictures to all my friends and posted out some porn movies. All my friends were tagged in these awful posts and I even didn't know about that. Then I got a call from my friend. He asked if I'm...

Facebook - Nevada, Las Vegas / DoubleDown Casino

Re
Reviewer82344 on 2015-12-01
On the evening of 11/30/15 I took advantage of your chips sale. I purchased 3, 300, 000. In chips for $2.99.00. I only received 300, 000 in chips.I would like either the three million in chips I paid for or my $2.99.00 back. Thank you for your help. Donald Batbie (808)357-5083, and like a...

Facebook, Inc. / Account Hacked

An
Anil R. Agarwal on 2015-11-10
My Face Book Account has been hacked on 6th Nov., 2015 (user id : agarwal_anl@in.com), by a person called Zobia Malik. She has deleted all my linked e-mail ids. I have tried all the modes of recovering my Hacked Face Book Account as per the details provided by Face Book (How to recover the...

Facebook, Inc. / Committee Standards

Mj
MJK2015 on 2015-10-27
There have been many times I have reported nudity, sexual cartoons, sex toy store ads, hate talk including threats, and many other things that clearly go against their rules, yet they say it is not . Then my latiest report came back as viewed without their findings.

Facebook / Double Down Casino - Free spins errored out and never received bonus chips, since June.

Al
Albert Ross on 2015-10-11
Please fix the game errors for Doubledown Casino and give me back my free spins and gifts sent to me and bonus chips. A refund of at least 100 million would be suitable. I had over 90 million but the errors and frozen bonus spins cheated me since before June last year should be compensated...

Facebook.com / Winning $600,000.00

Re
Reviewer70928 on 2015-10-10
This afternoon, a women named Julie McCord Miller supposedly from Facebook messaged me (while I was on Facebook) that I had won $600, 000.00 from Facebook and that I needed to pay $350.00 to the company that was delivering the check and paperwork (FedEx).

Facebook / Unauthorized credit card charges

Sa
Sanjay cole on 2015-10-01
09/28/2015 POS PURCHASE PSPPSP FACEBK *KP4GK82WM2 www.fb.me/cc IE 0078414 4303900190477056 $1, 916.38 JMD 09/28/2015 POS PURCHASE PSPPSP FACEBK *XS7FK82WM2 www.fb.me/cc IE 0033017 4303900190477056 $190.45 JMD 09/28/2015 POS PURCHASE PSPPSP FACEBK *CP4GK82WM2 www.fb.me/cc IE 0078353...

Facebook / Fake account

Su
suhana m on 2015-10-01
Respected Sir, I am Suhana M residing in india.i am writing this to inform you that someone starts a fake facebook account using my email id (suhana256@gmail.com).i don't have any facebook account. I kindly requested you to cancel that fake facebook account and prevent the potential...

Facebook - California, Dinuba / Double charge

Re
Reviewer88159 on 2015-09-18
My name is larry smth on 9-12 i bought some tokens from heart of vegas on my credit card and i was double charged i would like a credit of my $30.00 on my card or i will file a dispute with the credit card co. My e mail address is lds725@juno.com i hope to hear form you soon

Facebook / Scam

Re
Reviewer96112 on 2015-08-31
My name is Christa Carothers. Saturday night my Friend Barbara Foland send me another Friend request on Facebook. I accepted and then she said she was elated and that she just won $ 90, 000.00. They preceded to tell me that my friend had seen my name on the winners list.I asked her what...

Facebook / Lost Money

To
Toni Jaeger on 2015-08-20
I played on August 16th 2015 and lost over $900. Your system kept freezing on me and send an error message that your flash player needed updating. Also wheels kept spinning, spinning spinning. I demand a refund of my money because of your faulty system. Please look at my play on Sunday...

Facebook.com / Did not receive on line gaming credits paid for.

Ki
Kiyummy on 2015-08-16
There are so many entities involved in the process that I am not certain where the breakdown is, and that I did not receive the coins I paid for to play on their gaming website. Date: August 16, 2015 at 3:43 pm The following is the confirmation from Facebook I received that my account wa...

Facebook - Illinois, Beach Park / Charging on credit cards debits for casino on facebook

Ca
Carmen S. Pagers on 2015-06-02
To whom it may concern, I'm a facebook subcriber and i play all kinds of games, i played oldvegas slots, alot but for the last two or three time i've noticed that i don't get credit for my winninngs then i look at my bank statements and credit cards statementds and thier...

Facebook / I did not made any purchases

Ti
Tina Basan on 2015-06-01
FACEBK *GLCM68W POS PURCHASE WWW.FB.ME/CC, CA DATE 053115 REF# 515100017464 FACEBK *W9TP982 POS PURCHASE WWW.FB.ME/CC, CA DATE 053115 REF# 515100028275 my account has been charge in the amount f $100.00 and $20.00 respectively. I did not purchase anything so please refund it back that was for my son day care's fee.

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