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Best Buy Complaints & Reviews

Best Buy - Minnesota, Willmar - Customer Service...

Posted: 2015-10-03 by    Reviewer64842
Complaint Rating:  0 % with 0 votes
Bought a TV 8-30-15, delivered even though I only live 3 blocks away. Never had driver's license, no vehicle, so have to walk to and from stores...won't take chance dropping TV. Got TV 9-1-15 by UPS. Figured out it wasn't going to fit the small TV stand and didn't have money to buy new one....

Best Buy - Savant system and tv for close to 30k

Posted: 2015-10-01 by    Reviewer73369
Complaint Rating:  0 % with 0 votes
Bought the savant system.. Magnolia installed about 4 months ago. The system they sold me has never worked straight for more than 4-6 days at a time!!! I spent over $30k. Over the past 4 months they have sent out approx 8 people to fix this problem with savant not counting the sales person came...

Best Buy - Phone service

Posted: 2015-09-29 by    Victor e
Complaint Rating:  0 % with 0 votes
After inquirinhg and being assured by the attendants about compatibility of chat'r phone service and SIM with an unlocked iphone 3gs, i paid for activation of the SIM and for one month of service ($23.00). The SIM was installed by one attendant but was not compatible with the phone or was...

Best Buy - Didn’t let my transaction go through

Posted: 2015-09-15 by    Customer1869
Complaint Rating:  0 % with 0 votes
We were purchasing this particular iMAC on the 14th of September which was the last computer in stock.
Apple iMac 27" Intel Core i5 Quad Core 3.5GHz Computer With Retina 5K Display (MF886LL/A)

These Asians commission hungry low life Sales associate name on his tag...

Best Buy - New Jersey, Rockaway - Credit card fraud

Posted: 2015-08-09 by    Denise taddeo
Complaint Rating:  100 % with 1 votes
This store allowed someone to purchase two expensive laptops with all of the bells and whistles, while I was in a coma, in a local hospital. When I returned home and saw the charge on my capital one credit card, I went to the store. Neither the store or the credit card company did anything,...

Best Buy - Home Delivery

Posted: 2015-08-08 by    L_W
Complaint Rating:  0 % with 0 votes
August 3, 2015 at 6:58am I placed an order for an LG 7.3 Cu Ft Electric Dryer (Item# DLEX3250V). I received an email confirmation my order#364775074.

August 3, 2015 I received an email stating delivery date would be Friday August 7th. As stated in the email, I called 1-866-853-1168...

Best Buy - Connecticut, Danbury - Charge for an Item I didn't receive

Posted: 2015-08-03 by    jhoganfarrell
Complaint Rating:  0 % with 0 votes
In the store July 4, I ordered a Sonos Connect Amp. I opened a Best Buy Credit card to receive a discount. The item was to be shipped in 3 business days. It never arrived. When I called to inquire, I was told they would send out another one immediately. They then called back to tell me the item...

Dyson Fan - Best Buy - Georgia, Springfield - Extended Warranty

Posted: 2015-07-28 by    M. France
Complaint Rating:  0 % with 0 votes
Matt France
Email: mbfrance72@gmail.com

July 27, 2015

** An Open Letter to Best Buy /Dyson Fans

Re: Fraudulent Misrepresentation of Best Buy’s Extended Warranty

To Whom It May Concern:

I have to say I am...

Best Buy - Texas, Houston - Price Honoring

Posted: 2015-07-16 by    Latinoiam
Complaint Rating:  100 % with 1 votes
On a recent road trip I decided to stop at Best Buy in Rosenbrg, Texas and purchase an Escort Passport Max radar detector well I thought I had hit the jackpot when I noticed the price was $275 exactly 50% off I was elated well when I asked the salesperson for one he came back and said he didn't...

Best Buy - Ethernet Cables

Posted: 2015-07-06 by    Glapion Law Firm
Complaint Rating:  0 % with 0 votes
I am an attorney looking to speak with individuals who have purchased a Best Buy-brand Cat6 Ethernet Cable (Dynex, Insignia, Rocketfish) from Best Buy. I believe they may be committing fraud in the marketing of these cables and charging an unjustified premium.

Message me here...

Best Buy - Lg - won't refund for brand new defective product

Posted: 2015-07-05 by    Trish Hughes
Complaint Rating:  0 % with 0 votes
I used to be one of Best Buy's biggest fans but it only takes one really bad incident to do a 180 and turn completely away from Best Buy. My 70 year old mother ordered a brand new (not refurbished) LG tv from the online best buy store. The TV arrived 6 days after the order was placed and...

Best Buy - Geek Squad Protection Plan

Posted: 2015-02-11 by    AppleMacGuy
Complaint Rating:  0 % with 0 votes
I purchased a brand new iMac almost 3 years ago, and a Geek Squad Protection plan (GSP) for 4 years ( cost me $400 for the protection plan), that included hardware failure with the GSP. When my wireless keyboard would not open to change the batteries I took it to the Geek Squad, they said they...

100 Best Buy - Received Worst Product.

Posted: 2015-02-05 by    Abhilash Salian
Complaint Rating:  0 % with 0 votes
Dear sir,

I have Purchase a Combo of Polo T-shirt and a watch worth of Rs-899, on16.01.15 but when i received, i saw it was a very worst product. and also its worth not more than 100 rs.so i have already returnd the product to Return Address on20.01.15.but unfortunately till...

Best Buy Tuttle Crossing Columbus Ohio - refusal to repair after purchasing insurance

Posted: 2015-01-27 by    Mary7089
Complaint Rating:  0 % with 0 votes
I was refused service today by the Geek Squad at Tuttle Crossing. My iPhone 5c home button is malfunctioning and I bought the extra insurance at the time of my purchase in November 2013. Despite my assurances that the insurance would cover "all repairs and replacements except if the phone was...

Best Buy - Samsung refrigerator

Posted: 2015-01-14 by    LaurieLaurie
Complaint Rating:  0 % with 0 votes
I tried to purchase a Samsung refrigerator (model no. RF26HFENDSR | SKU: 8815004) from their website bestbuy.com, but kept getting a reply that they "do not deliver" to my area. I tried to order via phone, but they found the same problems. Also said zero stores for pick up, too. When I know...

Best Buy Geek Squad - New York, New York - Backup Data Scam

Posted: 2014-12-19 by    geekscam
Complaint Rating:  0 % with 0 votes
has anyone brought a computer to Best Buy (or its “Geek Squad”) to have the data on that computer transferred to another computer/drive, and ultimately were told that the old computer drive was corrupt (or some such), so that if you wanted the data transferred the old drive would...

Best Buy - Tech Service

Posted: 2014-12-05 by    bbisstupid
Complaint Rating:  0 % with 0 votes
I recently purchased a R-S201 receiver and a pair Yamaha speakers from Best Buy in Lafayette, LA. I asked the sales person if these speakers would work with this receiver, of course he swore they would! Well guess what according to Yamaha they WILL NOT! Best Buy - you should know better! Read...

Geek Squad-best Buy - California, Costa Mesa - Phone Insurance

Posted: 2014-10-02 by    Adriana Rodriguez
Complaint Rating:  100 % with 1 votes
I believe that all of us consumers who have been mislead by the Geek Squad and Best Buy Cell Phone Insurance Contract are entitle to file a Class Action Law Suit! All of us discovered that when you sign up you are lied to assuring the repair of your broken cell phone on the spot and once that...

Best Buy - Texas, Irving - misleading information

Posted: 2014-08-29 by    Monacotx
Complaint Rating:  0 % with 0 votes
Bought three cell phones at Best Buy and included Geek Squad insurance for each phone. Was never told there was a 150.00 deductible although I was told I did sign an acknowledgement. Don't remember that at all. My daughter also bought a phone at the same time and she does not remember anyone...

Best Buy Credit Cards - Georgia, atlanta - read the fine print

Posted: 2014-08-01 by    mcma88818
Complaint Rating:  0 % with 0 votes
you go in and buy on promotion an item then you go buy another item 3 months after the first item, well you pay 50 -300 dollars over the minimum payment thinking your going to pay off the debt. Then you get a statement saying your promotion ran out and you own 175 dollars in interest. I call...

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